The apartments themselves are beautiful. The community aspect, less so. The management company changed a couple years ago and there are now fewer events for residents and worsened communication. Emails to the main email alias will go unanswered. The leasing office staff turns over and it doesn't seem like the feedback goes anywhere.
Manager
4/22/2020
The Flats at Ballantyne
Thank you for your review. My name is Abby White and I am the Community Manager at The Flats. I am so happy that you find the community and your home beautiful. I am sorry to see that you have had any trouble communicating to our team and I would like the opportunity to discuss your experience. I am confident that we can turn your experience around. Please feel free to call me directly. I look forward to hearing from you!