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The Kelston

1207 Kelston Place , Charlotte, NC 28212
(112 Reviews)
$1,123 - $2,410/mo
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Floor Plans & Pricing

1 Bedroom

1x1

1 Bed, 1 Bath | 775 sq. ft.

$1,200 - $1,765

6 Available Units

See Floor Plan Details

1x1 Renovated

1 Bed, 1 Bath | 775 sq. ft.

$1,123

See Floor Plan Details

2 Bedrooms

2x2

2 Beds, 2 Baths | 1,095 sq. ft.

$1,505 - $2,180

4 Available Units

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2x1

2 Beds, 1 Bath | 970 sq. ft.

$1,142 - $1,292

See Floor Plan Details

3 Bedrooms

3x2

3 Beds, 2 Baths | 1,270 sq. ft.

$1,790 - $2,410

1 Available Unit

See Floor Plan Details

3x2

3 Beds, 2 Baths | 1,245 sq. ft.

$1,485 - $1,565

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Managerā€™s Review Engagement

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Percentage of reviews responded to

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Managerā€™s Review Reply Time

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Average time to respond to reviews

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The Kelston Reviews

(110)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Keydrick_T

Resident ā€¢ 2022 - 2023

3/13/2023

Terrible staff, everyone is unprofessional and act like they are there to help but really they donā€™t care about your issues when itā€™s their job to care and fix the problem without any altercations or delay!ā€¦Ā See More >
    Manager

    10/10/2023

    The Kelston
    Hello and thank you for this valuable feedback. Your concerns are important and we're very sorry to hear we're falling short of expectations and our goal to provide the best living experience in the area. We invite you to visit us at your earliest convenience so that we may work together to address your concerns. Thank you again and we look forward to seeing you soon!
    Review Author Icon

    gyoung828

    Resident ā€¢ 2019 - 2023

    1/11/2023

    Nice Apartments, 3Yrs of Poor Property Management

    I've been here almost 4 years. There's been at least 5-6 different property management/owners since I moved in, most recently beginning 12/2022. That's almost a new staff every 6 months, keeping one or two familiar faces around. Pest control is no longer provided via onlineā€¦Ā See More >
      Manager

      10/10/2023

      The Kelston
      Hello and thank you for this valuable feedback. Your concerns are important and we're very sorry to hear we're falling short of expectations and our goal to provide the best living experience in the area. We invite you to visit us at your earliest convenience so that we may work together to address your concerns. Thank you again and we look forward to seeing you soon!
      Review Author Icon

      anonymous

      Resident ā€¢ 2020 - 2021

      5/10/2022

      DO NOT MOVE HERE!!!

      I moved here last year in 2021. When I got my keys to move in and check my apartment, my apartment was filled with mold & I had no running water DURING A PANDEMIC. I notified the leasing office and of course they did nothingā€¦Ā See More >
        Manager

        5/31/2022

        The Kelston
        We are so sorry to hear about the issues you've been having with our community and we hope we can take this as an opportunity to improve going forward. Our goal is to make each of our residents feel comfortable and happy in their apartment homes and we have certainly missed the mark here. Please contact us directly to ensure any outstanding issues are addressed.
        Review Author Icon

        anonymous

        Resident ā€¢ 2021

        8/26/2021

        If I could give The Kelston a zero star rating I would. 2 days ago my hot water heater in my supposedly renovated apartment that I paid more for by the way sprang a major leak cause floor damage because of all the water. Theā€¦Ā See More >
          Review Author Icon

          anonymous

          prospective ā€¢ Visited 2021

          7/21/2021

          I spoke with a leasing agent by the name of "Maria'', She was very knowledgeable and personable. She was an easy person to talk with !!! I'm glad that she is in the first person you see when you enter the leasing office.... I haveā€¦Ā See More >
            Review Author Icon

            anonymous

            prospective ā€¢ Visited 2021

            5/5/2021

            My visit was very nice and positive. The Team is very professional and informative. The atmosphere was peaceful and very comfortable. I will be looking forward to moving there very soon. The maintenance team is awesome also.

              Manager

              5/8/2021

              The Kelston
              Hello Prospective Resident! Thank you so much for your kind words. We strive to provide 5 star customer service and we are so happy we have achieved that with you. Have a great week. Regards,Jacquelyn, Community Manager
              Review Author Icon

              Bonitayoung

              prospective ā€¢ Visited 2021

              4/26/2021

              I recently stayed with a family member who resides in your development who is trying to convince me to also become a renter, I stayed for a month the best month I've had in years. I'm about to retire & your staff made it easyā€¦Ā See More >
                Manager

                5/8/2021

                The Kelston
                Hello! Thank you so much for your kind words. We strive to provide 5 star customer service and we are so happy we have achieved that with you. Have a great week. Regards,Jacquelyn, Community Manager
                Review Author Icon

                fatimah53

                Resident ā€¢ 2018 - 2021

                3/16/2021

                The office staff are really nice. I like Jackie. She has always helped me when I had to go there for work orders or to talk about anything that I needed. She's will go out of her way to make sure things get done. Jackieā€¦Ā See More >
                  Manager

                  5/8/2021

                  The Kelston
                  Hello! Thank you so much for your kind words. We strive to provide 5 star customer service and we are so happy we have achieved that with you. Have a great week. Regards,Jacquelyn, Community Manager

                  Updated Review

                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2018 - 2021

                  3/16/2021

                  I have been apart of this community for awhile now, the staff is awesome, they make sure to listen to your needs and take of them in a timely manner. It's very convenient to public transportation and schools. They make sure the property stays cleanā€¦Ā See More >
                    Manager

                    5/8/2021

                    The Kelston
                    Hello! Thank you so much for your kind words. We strive to provide 5 star customer service and we are so happy we have achieved that with you. Have a great week. Regards,Jacquelyn, Community Manager
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2019 - 2021

                    3/5/2021

                    I absolutely love the Kelston, the leasing office is so helpful Jackie and Patrick are absolutely to die for, they will go over and beyond to make sure their residence are taken care of, I love them. The neighborhood is so clean the people areā€¦Ā See More >
                      Manager

                      5/8/2021

                      The Kelston
                      Hello! Thank you so much for your kind words. We strive to provide 5 star customer service and we are so happy we have achieved that with you. Have a great week. Regards,Jacquelyn, Community Manager
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2020

                      9/4/2020

                      It has been a experience and hasn't been worth the stress The upkeep is bad not just the management fault it's the tenants mostly rats by the dumpster bugs in the apartments lack of staff property manager can't do it all by herself it's justā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2017 - 2020

                        5/3/2020

                        This place was a great place to live until you need assistance from the management team in regards to maintenance, grounds up keep, or anything. For the last 4 months my rent has fluctuated from $922 to $999 today. The community website is full ofā€¦Ā See More >
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2018

                          5/14/2018

                          I have lived here for 9 months and my refrigerator has been leaking and every month a new maintenance person comes in and saids something different but it's still leaking. My hot water only stays on for 2 minutes and then goes out. Since Fridayā€¦Ā See More >
                            Review Author Icon

                            Resident 381611

                            Verified Resident ā€¢ 2017

                            8/9/2017

                            My apartment is not what I expected. I've been living here 3 days and stove don't work fridge has an odor, outlets don't work nor smoke detectors. I've put in a work order form and talked to rent office I'm still waiting. I don't haveā€¦Ā See More >
                              Manager

                              8/10/2017

                              The Kelston
                              Dear Verified Resident: I am sorry to hear that your move in experience was not a positive one. I would love the opportunity speak with you directly. Please give me a call, at your convenience. 704.531.1101. Respectfully, Aimee- Community Director
                              Review Author Icon

                              Resident 378146

                              Verified Resident ā€¢ 2017

                              8/2/2017

                              Good community, pretty quite, haven't used any on the amenities in the complex because I haven't had a need for them yet so nothing to say there. But overall I am very satisfied with the choice to live here

                                Manager

                                8/11/2017

                                The Kelston
                                Dear Verified Resident: Thank you for taking the time to share your feedback! I am so happy you have been pleased with your decision to live at Stanford Reserve. If we can ever be of assistance please call us at 704.531.1101. Respectfully, Aimee- Community Director
                                Review Author Icon

                                Resident 371071

                                Verified Resident ā€¢ 2017

                                7/17/2017

                                Good customer service. Very friendly. The apartment was clean when I moved in. Would have appreciated better checking of appliances and air conditioning. Had to put in 3 request within the first week of being here.

                                  Manager

                                  7/17/2017

                                  The Kelston
                                  Dear Verified Resident: I am happy that you have received good customer service since you have been here. I am sorry to hear about the concerns regarding the appliances. We appreciate your feedback as we are currently in the process of making positive changes. If I can ever be of assistance please let me know 704-568-1816. Respectfully, Aimee- Community Director
                                  Review Author Icon

                                  Resident 367995

                                  Verified Resident ā€¢ 2017

                                  7/10/2017

                                  I've only been here since July 6th, 2017. So far I only have 1 complaint and that's regarding a maintenance issue. I put it a work order to have the eye burners fixed on Friday and I have yet to hear back from anyone. Otherā€¦Ā See More >
                                    Manager

                                    7/13/2017

                                    The Kelston
                                    Dear Verified Resident: Thank you for taking the time to share your feedback! I am happy that you love living at Stanford Reserve. I apologize we fell short on the maintenance concern. I would like to have the opportunity to find out the status of the work order. If you can please call me at 704.568.1816. Have a great day, Aimee- Community Director
                                    Review Author Icon

                                    Resident 365686

                                    Verified Resident ā€¢ 2017

                                    7/5/2017

                                    They made a very smooth transition to move in , they keep me alert by email or phone calls for any additional information that was needed. They had everything ready at the time of move in and addressed all my concerns.

                                      Manager

                                      7/6/2017

                                      The Kelston
                                      Dear Verified Resident: Thank you so much for taking the time to share your feedback! I am so happy that you had a smooth transition moving in. I have shared your nice feedback with the staff. If I can ever be of assistance please call me 704.568.1816. Respectfully, Aimee- Community Director
                                      Review Author Icon

                                      Resident 362662

                                      Verified Resident ā€¢ 2017

                                      6/27/2017

                                      The staff was great in helping me get into my home quickly. They were helpful and polite. Residents are friendly. The only problems i see is residents not picking up after their pets and leaving it in the beautiful landscape. Someone plays their surround soundā€¦Ā See More >
                                        Manager

                                        6/29/2017

                                        The Kelston
                                        Dear Verified Resident: Thank you so much for taking the time to share your feedback. I am so happy you had a great experience moving in, I have shared your nice comments with the staff. I would love to have the opportunity to help you with the noise concerns please call me at your earliest convenience , 704-568-1816. Respectfully, Aimee- Community Director
                                        Review Author Icon

                                        Resident 359194

                                        Verified Resident ā€¢ 2016 - 2017

                                        7/22/2017

                                        So far it has been a good experience, I'd love to have my wife here. Charlotte has been good to me so far. I came down in 2015 fell in love with the city. Charlote'crime rates have changed,but still think it is a great city inā€¦Ā See More >
                                          Manager

                                          7/24/2017

                                          The Kelston
                                          Dear Verified Resident: Thank you so much for your wonderful feedback! I am so happy you are enjoying living at Stanford Reserve and you are enjoying the location. If we can ever be of assistance to you in the future please let us know 704.568.1816. Respectfully, Aimee- Community Director
                                          Review Author Icon

                                          Resident 354486

                                          Verified Resident ā€¢ 2016 - 2017

                                          6/7/2017

                                          We just recently moved from Dallas, Tx . When i first saw this luxry apartment , i just suddenly have a feeling to stay within this kind of community home. Eventoug for a short time, it made me feel comfortable and safe. I love this apartment andā€¦Ā See More >
                                            Manager

                                            6/8/2017

                                            The Kelston
                                            Dear Verified Resident: Thank you so much for your wonderful feedback! I am so happy you have had a great experience with the office staff and you are enjoying your new home. I will share your nice comments with the staff. If I can ever be of assistance to you please call me at 704-568-1816. Respectfully, Aimee- Community Director
                                            Review Author Icon

                                            Resident 350288

                                            Verified Resident ā€¢ 2017

                                            5/29/2017

                                            Pleasant living experience so far. I have not encountered any problems just yet. Maintenance comes very quick response to your request do you don't have to wait a very long time it gets done within 24hrs

                                              Manager

                                              6/5/2017

                                              The Kelston
                                              Dear Verified Resident: Thank you so much for taking the time to share your feedback. I am happy to hear you are enjoying your experience at Stanford Reserve and you are pleased with the maintenance staff. If we can ever be of assistance please call us at 704.568.1816. Respectfully, Aimee- Community Director
                                              Review Author Icon

                                              Resident 349037

                                              Verified Resident ā€¢ 2017

                                              7/24/2017

                                              Your employees are not on the same page. One doesn't know what the other is doing. It's frustrating to have to tell the same thing to different people. You never answer phones. You have to go in the office for everything. Not very tech savvyā€¦Ā See More >
                                                Manager

                                                7/24/2017

                                                The Kelston
                                                Dear Verified Resident: Thank you for your feedback. I am sorry to hear about the experiences you have had. I apologize we fell short of your expectations and we would love to have the opportunity to discuss this with you. Please call me at your earliest convenience at 704.568.1816. Respectfully, Aimee- Community Director
                                                Review Author Icon

                                                Resident 345750

                                                Verified Resident ā€¢ 2009 - 2017

                                                5/17/2017

                                                Great neighborhood. Quick and convenient access to highway or interstate. Very friendly people and great atmosphere for children. Excellent staff with super fast response from maintenance if and when needed.

                                                  Manager

                                                  5/18/2017

                                                  The Kelston
                                                  Dear Verified Resident: Thank you so much for the wonderful feedback! We are happy to hear you are enjoying your experience at Stanford Reserve, I have shared your wonderful feedback with the staff. If we can ever be of assistance please call us at 704-568-1816. Respectfully, Aimee- Community Director
                                                  Review Author Icon

                                                  Resident 341966

                                                  Verified Resident ā€¢ 2015 - 2017

                                                  5/9/2017

                                                  Overall, it has been great. Would do it again. The maintenance needs to drastically improve and the pick up of trash on the grounds. More community activities are needed and people in the community need to get to know one another

                                                    Manager

                                                    5/9/2017

                                                    The Kelston
                                                    Dear Verified Resident: Thank you so much for taking the time to share your feedback! I am happy to hear you have enjoyed living at Stanford Reserve. We are making positive changes and are scheduling our next community events, I would love to catch you up on the progress. Call me at your earliest convenience 704.568.1816. Respectfully, Aimee- Community Director

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $20 ~ 40. Rent: $300. Size: Small. Pet Limit: 2
                                                      Less Info
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                                                    • Dogs Allowed
                                                      Fee: $20 ~ 40. Rent: $300. Size: Medium. Pet Limit: 2
                                                      Less Info
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                                                    • Cats Allowed
                                                      Fee: $20 ~ 40. Rent: $300. Size: Medium. Pet Limit: 2
                                                      Less Info
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                                                    • Cats Allowed
                                                      Fee: $20 ~ 40. Rent: $300. Size: Small. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $20 ~ 40. Rent: $300. Size: Tiny. Pet Limit: 2
                                                      Less Info
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                                                    • Cats Allowed
                                                      Fee: $20 ~ 40. Rent: $300. Size: Tiny. Pet Limit: 2
                                                      Less Info
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                                                    Other
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Valet Trash Service
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                                                    Leasing

                                                    At The Kelston, you can choose a 1, 2, or 3 bedroom floor plan to meet your specific needs. Inside your home you'll create memories to last a lifetime. Enjoy the extra storage space, the cozy fireplaces and your private patio or balcony when you come home to The Kelston. Whether you're a pet-lover, a fitness fanatic, a homebody, a culinary chef or a mixture of them all, you'll find that the community amenities at The Kelston were designed to enhance your everyday. Enjoy a delicious lunch in the picnic pavilion, continue your fitness journey at the health hub or make a splash at the sparkling swimming pool, the choice is yours! Find the apartment home that meets your every need at The Kelston in Charlotte, North Carolina. These apartment homes in East Charlotte will situate you for a life of convenience and comfort. With amenities around every corner and a place to call your own, The Kelston is calling you home today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Cushman & Wakefield

                                                    B-
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                                                    Communities
                                                    498

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Cushman & Wakefield
                                                    Dogs Allowed
                                                    Fee: $20 ~ 40
                                                    Rent: $300
                                                    Size: Small
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $20 ~ 40
                                                    Rent: $300
                                                    Size: Medium
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $20 ~ 40
                                                    Rent: $300
                                                    Size: Medium
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $20 ~ 40
                                                    Rent: $300
                                                    Size: Small
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $20 ~ 40
                                                    Rent: $300
                                                    Size: Tiny
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $20 ~ 40
                                                    Rent: $300
                                                    Size: Tiny
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    The Kelston

                                                    March 2024

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                                                    The Kelston is a 775 - 1,270 sq. ft. apartment in Charlotte in zip code 28212. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,123 - $2,410. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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