#1,413 #20 #115

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The Park at Caterina

10019 Plum Creek Lane, Charlotte, NC 28210
(446 Reviews & Surveys)
$1,260 - $1,600/mo
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Floor Plans & Pricing

1 Bedroom

Messina

1 Bed, 1 Bath | 680 sq. ft.

$1,260

14 Available Units

See Floor Plan Details

2 Bedrooms

Naples

2 Beds, 2 Baths | 934 sq. ft.

$1,470

9 Available Units

See Floor Plan Details

Milan

2 Beds, 2 Baths | 1,048 sq. ft.

$1,600

5 Available Units

See Floor Plan Details

Venus

2 Beds, 1 Bath | 826 sq. ft.

$1,312

3 Available Units

See Floor Plan Details

Tuscany

2 Beds, 1 Bath | 837 sq. ft.

$1,365

3 Available Units

See Floor Plan Details

Florence

2 Beds, 1 Bath | 904 sq. ft.

$1,417

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.2

Safety

4.1

Office Staff

4.6

Maintenance

4.6

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

38

Manager’s Review Engagement

A

Percentage of reviews responded to

94.74%

Manager’s Review Reply Time

B+

Average time to respond to reviews

9.47 days

View Community Timeline
View Community Timeline

The Park at Caterina Reviews

(201)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1230352

Verified Resident 2019 - 2024

2/28/2024

Esta mejor esta administraci?n es m?s atenta y r?pida para solucionar nuestros problemas, creo que les falta un poco mantener limpios los pasillos de las escaleras a los departamentos pero fuera de eso todo es estupendo afortunadamente he tenido un buen servicio y atenci?n de… See More >
    Manager

    3/1/2024

    The Park at Caterina
    Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need.

    Updated Review

    Review Author Icon

    Resident 1175361

    Verified Resident 2023 - 2024

    2/17/2024

    The front office staff are friendly, hardworking people. Imani & Jamal are the managers there and they are legit people to communicate and work with. The community is pretty much quiet minus the loud cars,lol.

      Manager

      2/19/2024

      The Park at Caterina
      Verified Resident, thank you for taking the time to write such a great review! We strive to deliver an amazing experience every time! Please contact us if there is anything you need. Sincerely, Tronell Wynn, Community Manager
      Review Author Icon

      Resident 819767

      Verified Resident 2022 - 2024

      2/5/2024

      La cominudida de las mejores del ?rea muy limpio el personal muy amable los vecinos muy respetuosos y tranquilo el ambiente sin quejas de ningun tipo en lo personal encantada de vivir en the park at caterine sin duda ...

      Manager

      2/7/2024

      The Park at Caterina
      Verified Resident, thank you for taking the time to write such a great review! We are pleased to hear how much you love your new home and the community! Please contact us if there is anything you need. Sincerely,

      Updated Review

      Review Author Icon

      Resident 1219286

      Verified Resident 2019 - 2024

      1/29/2024

      Love this community. Leasing staff and maintenance are so friendly and supportive. Manager always send us email regarding any updates. If you need something they always listen, you feel super welcomed!!

        Manager

        1/31/2024

        The Park at Caterina
        Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need.

        Updated Review

        Review Author Icon

        Resident 1148789

        Verified Resident 2022 - 2024

        1/8/2024

        The staff is very professional and friendly. Maintenance does a great job in completing work orders with 24 hrs. Grounds are kept well. Feel safe and neighbors are nice. Never had a problem with noise.

          Manager

          1/17/2024

          The Park at Caterina
          Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need.
          Review Author Icon

          Resident 1215524

          Verified Resident 2023 - 2024

          1/8/2024

          I cannot blame my property management for my neighbors above me (who were a bit troublesome), but once those people moved out, I do not have any complaints. The people here are all cool in my eyes. FA

            Manager

            1/17/2024

            The Park at Caterina
            Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need.
            Review Author Icon

            Resident 1213427

            Verified Resident 2023 - 2024

            1/2/2024

            I just moved here from California so I'm getting to know the area, so far, it's been a good experience. I signed a years lease, but if things keep going the way they have been I'll probably opt for another year..happy new year to your… See More >
              Manager

              1/17/2024

              The Park at Caterina
              Dear Valued Resident, Thank you so much for the kind words. The entire team at <Property Name> makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling <Property Name> home. If there is anything that I can ever do for you, please feel free to contact me at <Phone Number> or <Email Address>. Kindest Regards,
              Review Author Icon

              Resident 1212036

              Verified Resident 2004 - 2023

              12/27/2023

              I moved in this apartment back in February 2004(February 2024 will be 20 years).this apartment complex has gone through different ownership in my almost 20 years living here.… See More >
                Manager

                1/2/2024

                The Park at Caterina
                Verified Resident, thank you for taking the time to write such a great review! We strive to deliver an amazing experience every time! Please contact us if there is anything you need. Sincerely, Tronell Wynn, Community Manager
                Review Author Icon

                Resident 1210967

                Verified Resident 2023

                12/22/2023

                It's really nice to be in a community where the people are really friendly. I feel safe at night. Just hope things stay this way all the time. Don't have nothing else to say concerning the apartment at this time.

                  Manager

                  12/27/2023

                  The Park at Caterina
                  Dear Verified Resident, Thank you so much for the kind words. The entire team at The Park at Caterina takes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling The Park at Caterina home. If there is anything that I can ever do for you, please feel free to contact me. Thank you, Tronell Wynn, Community Manager
                  Review Author Icon

                  Resident 1207362

                  Verified Resident 2023

                  12/11/2023

                  Imahni was amazing at helping me and my friend find an apartment. Completely sold us on the community and was very inclusive with renters while on our tours. Very friendly and helpful and definitely recommend speaking to her if you have any questions or concerns.

                    Manager

                    12/13/2023

                    The Park at Caterina
                    Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Tronell Wynn, Community Manager
                    Review Author Icon

                    Resident 1205559

                    Verified Resident 2021 - 2023

                    12/6/2023

                    I love being over here. It's quiet and tucked away. The new office staff is friendly and always willing to help. Maintenance is always on point! The apartments themselves are old and could use updating but it seems like this new… See More >
                      Manager

                      12/8/2023

                      The Park at Caterina
                      Verified Resident, thank you for taking the time to write such a great review! We strive to deliver an amazing experience every time! Please contact us if there is anything you need. Tronell Wynn, Community Manager
                      Review Author Icon

                      Resident 1203639

                      Verified Resident 2022 - 2023

                      11/30/2023

                      Great community! The management team and maintenance team are awesome and always professional. Also can't get any better with the location of the park at caterina. It's around everything! Definitely recommend checking it out

                        Manager

                        12/4/2023

                        The Park at Caterina
                        Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Tronell Wynn, Community Manager

                        Updated Review

                        Review Author Icon

                        Resident 1090381

                        Verified Resident 2020 - 2023

                        11/27/2023

                        I was pretty happy when I moved in, the staff was great, it still is, neighbors were wonderful, not so much anymore. I think it needs to be a closer look at who is renting. Inhave had alreadybissues with two tenants that came after me,… See More >

                          Updated Review

                          Review Author Icon

                          Resident 1196754

                          Verified Resident 2023

                          11/17/2023

                          It was an easy process moving in. I toured on a Saturday, submitted the application on Sunday, was accepted by Monday or Tuesday and moved in the following week, very quick! It has been great thus far. Absolutely love TJ in the leasing office. Community… See More >
                            Manager

                            11/21/2023

                            The Park at Caterina
                            , thank you for taking the time to write such a great review! We strive to deliver an amazing experience every time! Please contact us if there is anything you need. Sincerely, Samantha Amato, Regional Marketing Specialist
                            Review Author Icon

                            Resident 1197035

                            Verified Resident 2023

                            11/7/2023

                            I love this community. It has everything I need and is very convenient to local stores and shops. My neighbors are very kind. My apartment is just perfect for me. All my visitors love it as well. I love seeing the deer at the property.… See More >
                              Manager

                              11/9/2023

                              The Park at Caterina
                              , Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Samantha Amato, Regional Marketing Specialist
                              Review Author Icon

                              Resident 1196879

                              Verified Resident 2021 - 2023

                              11/6/2023

                              Since the new management company took over things have gotten better. Things have been cleaner and more community events. There is still room for improvement with garbage pick up, trash around the community and the playground can use an update.

                                Manager

                                11/17/2023

                                The Park at Caterina
                                , Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Samantha Amato, Regional Marketing Specialist

                                Updated Review

                                Review Author Icon

                                Resident 1152010

                                Verified Resident 2018 - 2023

                                10/30/2023

                                Before Hawthorne Mgmt took over I was thinking about leaving. But Hawthorne Mgmt has made this more of a community that I want to live in. The communication has been better and maintenace has improved 100%

                                  Manager

                                  11/9/2023

                                  The Park at Caterina
                                  Dear <Name> or Valued Resident, Thank you so much for the kind words. The entire team at <Property Name> makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling <Property Name> home. If there is anything that I can ever do for you, please feel free to contact me at <Phone Number> or <Email Address>. Kindest Regards, <Full Name, Title>
                                  Review Author Icon

                                  Resident 1193690

                                  Verified Resident 2023

                                  10/27/2023

                                  Excelente atenci?n a futuros residentes por parte de la administraci?n y tranquilo ambiente alejado del ruido, las mascotas son m?s que bienvenidas y los vecinos son tranquilos y respetuosos, perfecto lugar para vivir

                                    Manager

                                    11/1/2023

                                    The Park at Caterina
                                    , Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Samantha Amato, Regional Marketing Specialist

                                    Updated Review

                                    Review Author Icon

                                    Resident 1123794

                                    Verified Resident 2020 - 2023

                                    10/17/2023

                                    I have lived here going on 4 years. And it's been absolutely amazing it's very quiet. People stay to their self but also help when needed. Another thing that I love about this community is that they have all of the stores that I love… See More >
                                      Manager

                                      10/24/2023

                                      The Park at Caterina
                                      , Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Samantha Amato, Regional Marketing Specialist
                                      Review Author Icon

                                      Resident 1190302

                                      Verified Resident 2023

                                      10/17/2023

                                      It's honestly a quiet neighborhood it's so peaceful and I feel very comfortable living here it honestly feels like home already and the staff are super sweet and always super respectful and very good at explaining things to always make sure we understand

                                        Manager

                                        10/24/2023

                                        The Park at Caterina
                                        , Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Samantha Amato, Regional Marketing Specialist
                                        Review Author Icon

                                        Resident 1185338

                                        Verified Resident 2023

                                        9/29/2023

                                        Wonderful experience. Everything was flawless and the staff keep in touch. No issues that I'm aware of and I feel as if this is an excellent community for anyone to call home. The pool being opened after Labor Day is an added touch.

                                          Manager

                                          10/3/2023

                                          The Park at Caterina
                                          , Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Samantha Amato, Regional Marketing Specialist

                                          Updated Review

                                          Review Author Icon

                                          Resident 1126635

                                          Verified Resident 2023

                                          9/27/2023

                                          Nice quiet community, close to grocery stores and restaurants. Staff is nice and kind make they make a point to say hello. Cute dog park for pet owners. Complaints answered promptly. The apartment also hosts events from time to time.

                                            Manager

                                            9/30/2023

                                            The Park at Caterina
                                            , Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Samantha Amato, Regional Marketing Specialist
                                            Review Author Icon

                                            Resident 1178355

                                            Verified Resident 2014 - 2023

                                            9/8/2023

                                            Nothing to add Nothing to add Nothing to add nothing to add Nothing to add nothing to add nothing to add nothing to add nothing to add nothing to add nothing to add nothing to add nothing to add nothing to add nothing to… See More >
                                              Manager

                                              9/14/2023

                                              The Park at Caterina
                                              , thank you for taking the time to write such a great review! We are pleased to hear how much you love your new home and the community! Please contact us if there is anything you need. Sincerely, Samantha Amato, Regional Marketing Specialist
                                              Review Author Icon

                                              Resident 1172371

                                              Verified Resident 2023

                                              8/21/2023

                                              This was the second place I applied to. The staff communicated professionally and answered all my questions. The application process was smooth. The staff makes sure we stay abreast of all upcoming events.

                                                Manager

                                                8/23/2023

                                                The Park at Caterina
                                                Dear , Thank you so much for the kind words. The entire team here makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling The Park at Caterina home. If there is anything that I can ever do for you, please feel free to contact me. Thank you, Tronell Wynn Community Manager

                                                Updated Review

                                                Review Author Icon

                                                Resident 1158220

                                                Verified Resident 2019 - 2023

                                                8/14/2023

                                                The community has been through a lot of changes with Management and ownership over the past 4 years. As with all changes there is good and bad. The only complaint I have is the appearance of the community. Trash, trash, trash!!!

                                                  Manager

                                                  8/18/2023

                                                  The Park at Caterina
                                                  , thank you for taking the time to write such a great review! We strive to deliver an amazing experience every time! Please contact us if there is anything you need. Sincerely, Samantha Amato, Regional Marketing Specialist

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer and Dryers
                                                  • Laundry On-Site
                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $350. Rent: $25. Comments: The Park at Caterina is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable pet fee of $350 for the first pet and $150 for additional pets. There is a $25 pet rent per month.
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                                                  • Cats Allowed
                                                    Fee: $350. Rent: $25. Comments: The Park at Caterina is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable pet fee of $350 for the first pet and $150 for additional pets. There is a $25 pet rent per month.
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                                                  Other
                                                  • Abundant Closet and Storage Space
                                                  • Additional Storage
                                                  • Air Conditioner
                                                  • Balcony or Patio
                                                  • Black Appliances
                                                  • Business Center
                                                  • Clubhouse
                                                  • Coat Closets
                                                  • DishWasher
                                                  • Double Closets Available
                                                  • Fitness Center
                                                  • Gooseneck Faucet in Kitchen
                                                  • Grilling Area
                                                  • Linen Closets
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Outdoor Fireplace and Lounge Area
                                                  • Park-like Setting
                                                  • Pet-Friendly Community
                                                  • Plank Flooring
                                                  • Playground
                                                  • Pool
                                                  • Refrigerator
                                                  • Screened Patio
                                                  • TV Lounge
                                                  • Tile Tub Surrounds
                                                  • Tiled Backsplash in Kitchen
                                                  • Trash Compactor
                                                  • Under Cabinet Lighting
                                                  • Valet Trash Service
                                                  • Walk In Closets
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                                                  Leasing

                                                  Welcome home to The Park at Caterina Apartments in the desirable Pineville area of south Charlotte, North Carolina. Here you ll find a peaceful, pet-friendly community, exquisite amenities to meet your every need, 1- and 2-bedroom apartment homes with plank flooring, updated kitchens, abundant storage, and full-size Washers and Dryers in every home. Gather in our open concept floor plans with friends and family, find refreshment in the tranquility of your home, or watch the sunset on your private balcony--the choice is yours. When you claim an address at The Park at Caterina, you ll have the perfect space to easily work from home, unwind in the comforts of your own space or find an adventure that nourishes the soul in the vibrant city of Charlotte. This community is more than a place to lay your head, it s a lifestyle. Live your best life at The Park at Caterina..
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 04:00 PM
                                                  This community is managed by

                                                  Hawthorne Residential Partners

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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is The Park at Caterina Rated?
                                                  Based on 446 number of votes by renters, The Park at Caterina is currently rated 4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at The Park at Caterina?
                                                  The Park at Caterina is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  The Park at Caterina is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at The Park at Caterina?
                                                  The Park at Caterina is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is The Park at Caterina?
                                                  The Park at Caterina is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  The Park at Caterina is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at The Park at Caterina?
                                                  The Park at Caterina is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 94.7368% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 9.47 days to their community reviews in the past year.
                                                  Who manages The Park at Caterina?
                                                  Hawthorne Residential Partners
                                                  What is the pet policy at The Park at Caterina?
                                                  Dogs Allowed
                                                  Fee: $350
                                                  Rent: $25
                                                  Comments: The Park at Caterina is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable pet fee of $350 for the first pet and $150 for additional pets. There is a $25 pet rent per month.
                                                  Cats Allowed
                                                  Fee: $350
                                                  Rent: $25
                                                  Comments: The Park at Caterina is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable pet fee of $350 for the first pet and $150 for additional pets. There is a $25 pet rent per month.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  The Park at Caterina

                                                  March 2024

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                                                  The Park at Caterina is a 680 - 1,048 sq. ft. apartment in Charlotte in zip code 28210. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,260 - $1,600. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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