Number of reviews in the past 365 days | 44 |
Percentage of reviews responded to | 79.55% |
Average time to respond to reviews | 38.64 days |
Contact Property
The Piedmont
1301 Ivy Meadow Drive
Charlotte, NC 28213
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 44 |
Percentage of reviews responded to | 79.55% |
Average time to respond to reviews | 38.64 days |
Thank you for complimenting our onsite team, we are constantly working to improve all onsite experiences and would love to discuss your concerns in more detail. Please reach out to the Leasing Office anytime so we can help. Thank you, The Piedmont Management Team
Thank you for taking the time to share your experience. Our Fitness Center will be 24 hours again once COVID restrictions are removed and it is safe to operate around the clock. We are thankful our residents are able to use this newly upgraded space during our office hours and look forward to opening up full time soon! Thank you, The Piedmont Management Team
We appreciate you sharing your feedback and are thrilled you love your apartment! We are currently working on a revamp of the valet trash process and are excited for changes ahead! Please reach out to the office if you have any questions or if there are any work orders you need to speak about. Thank you, The Piedmont Management Team
Thank you for taking the time to share your experience. We are sorry to hear of these concerns and would love to speak with you more about these items. Please reach out to the management team at your convenience. Thank you, The Piedmont Management Team
We appreciate you taking the time to share your feedback. We can always add entrance notes to your account if you would prefer to be present during repairs. If there is ever a time you feel something is not repaired fully, please reach out to the Leasing Office so we can come back and troubleshoot again. If you are experiencing any issues with the exterior gathering, please reach out to the local authorities, our onsite Courtesy Officer or speak with one of our Leasing Team members in further detail so we can help work through some of the issues you are mentioning. Thank you, The Piedmont Management Team
Thank you for sharing your feedback! We are always here to help, please let us know if you need anything! Thank you, The Piedmont Management Team
Thank you for taking the time to share such a positive review of The Piedmont! We love hearing from our long term residents and are always here if you need anything. Thank you, The Piedmont Management Team
Thank you for sharing your review. Please understand that we speak with the couriers often, however the use of the parcel system and delivery of the package will always remain the discretion of the driver. We recommend making sure you are signed up for parcel delivery and also adding delivery notes to all packages that they cannot be left unaccompanied outside. If you would like to discuss all the efforts continuously made by our team to resolve these issues, please reach out to the Leasing Office anytime. I can assure you we take this extremely serious, however are not in control of the delivery instructions for the package. We hope to speak with you soon. Thank you, The Piedmont Management Team.
Thank you for taking the time to share your feedback. If you are experiencing issues in your home, please reach out to the Leasing Office to speak with management and resolve these issues. Our team is thoroughly trained and capable of taking care of the items in your home and would love to resolve any pending repairs! We look forward to speaking with you soon! Thank you, The Piedmont Management Team
We would love to speak with you and hear about your experience. Our goal is to always provide a community our residents are proud to call home and we would love to help you have this experience! Please reach out to the Leasing Office to discuss your items in detail. Thank you, The Piedmont Management Team.
Thank you for taking the time to share your experience. I apologize if there has been any delay in completing items in your home. Please reach out to the Community Manager to discuss your concerns in more detail. Our goal is to always provide you with a place you are proud to call home. We look forward to resolving these items for you. Thank you, The Piedmont Management Team
We are so excited to have you join this beautiful community! The spacious patios are one of our favorite features too! Thank you, The Piedmont Management Team
Thank you for the kind words! We would love to help find your friends their next apartment home! Please reach out to the office anytime. Thank you, The Piedmont Management Team
We appreciate you taking the time to share such a positive experience with us! We look forward to continuing to provide you a community you are proud to call home! Thank you, The Piedmont Management Team
Thank you for sharing your experience. Please reach out to the Leasing Office to discuss your concerns in more detail. Thank you, The Piedmont Management Team
Thank you for sharing such positive feedback! This has been a tough year for everyone, we are glad to hear we have been able to make it a little easier for you. Please continue to reach out to the office with anything you need. Thank you, The Piedmont Management Team.
We appreciate you taking a moment to share your experience! The large balconies are one of my favorite features the homes have onsite. Please reach out to the Leasing Office if you need anything, Thank you, The Piedmont Management Team
Thank you for sharing your feedback. We have been working with the parcel delivery companies to work through the issues that have been reported. Please make sure you are set up with the parcel box or contact the leasing office for assistance. There were roughly 150 trees removed from the property about a year ago but if you are seeing areas that are concerning, please reach out to the office to discuss in more detail. We look forward to speaking with you to address your concerns. Thank you, Piedmont at Ivy Meadow Management Team.
Thank you for taking the time to share your experience. We are always concerned with the safety within our communities which is why we have an onsite Courtesy Officer who keeps us up to date with the community items and in contact with local police to ensure we are doing what we can to continue a quiet community. Please reach out to the Leasing Office anytime to discuss this in more detail. Thank you, Piedmont at Ivy Meadow Management Team.
Welcome to the neighborhood! We appreciate you sharing your recent move in experience. If there is anything you need, please do not hesitate to reach out to the management team! Thank you, Piedmont at Ivy Meadow Management Team.
$980 - $1,752
648
3 Units
A1A
$1,029 - $1,772
802
3 Units
A1B
$1,220 - $1,799
1,119
1 Units
B2B
$1,230 - $2,148
1,099
2 Units
B2A
$1,255 - $2,112
1,153
3 Units
B2C
$1,280 - $1,989
1,157
3 Units
B2D
N/A
1,595
N/A
C2A
The Piedmont (formerly known as Piedmont at Ivy Meadow) is located in Northeast Charlotte, North Carolina with easy access to W.T. Harris Boulevard, University City Boulevard, I-485 and I-85. Dining and shopping are nearby at Concord Mills and Ikea, and The University of North Carolina Charlotte and University Research Park are just minutes away. As a resident, you’ll enjoy all of the comforts you could dream of! Our community offers pet-friendly homes in a variety of one, two and three-bedroom layouts that feature high-end finishes including built-in desks, wood-inspired flooring, washers and dryers in every home, spacious walk-in closets, private garages and large outdoor living spaces. Our amenities package features a resort-style pool, BBQ grills, fire pit and a Resident clubhouse with a game room, and fitness center. Come tour your future home today!
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Contact Property
The Piedmont
1301 Ivy Meadow Drive
Charlotte, NC 28213