epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.9
Safety	3.4
Office Staff	3.9
Maintenance	3.8
Neighborhood	4.1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	36

Manager's Review Engagement

Percentage of reviews responded to	69.44%

Manager's Review Reply Time

Average time to respond to reviews	51.08 days

Ratings & Reviews (176 Reviews)

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Noise

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The Vinoy at Innovation Park Apartments Manager

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Verified Resident 772377 • 2019 - 2020 Recommended

Updated 05/26/2020

Reviewed 05/26/2020

Amazing staff n maintenance. Would definitely suggest this to a friend.. love the way cleanliness is maintained.. good response to service requests as well .. keep doing this amazing work .. all the best

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• 2019 - 2020 Recommended

Updated 05/23/2020

Reviewed 05/23/2020

I have been resident since May 2019 and still being member of VInoy at Innovation. So far so good. I have never experienced any discomfort with respect to safety any other activities. I would definitely recommend vinoy to my friends See More

The Vinoy at Innovation Park Apartments Manager25/25/2020

Verified Resident 771553, we are so happy to read such a great review about The Vinoy At Innovation park! We hope to be of service to you again in the future. Best wishes, The Vinoy At Innovation park

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Verified Resident 481317 • 2018 - 2020 Recommended

Updated 05/21/2020

Reviewed 04/29/2018

The experience was good first 2 years. Lately had a bad experience with the leasing staff who charged me a penalty for no fault of mine. It was just $15, but really hurt me. Worst of all, I was almost accused of lying. All my emails… See More

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Verified Resident 624050 • 2019 - 2020 Recommended

Updated 05/07/2020

Reviewed 04/06/2019

Feel like your home,As bit old suits need some maintenance fixes but overall great experience,as most of families here have kids and elders -Need to more stress on security as i mentioned earlier(only security vehicle checking once a while will not help i guess)

The Vinoy at Innovation Park Apartments Manager19/19/2019

Hello Verified Resident 624050, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the review, and look forward to seeing you again soon!

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Verified Resident 765848 • 2020 Recommended

Updated 05/05/2020

Reviewed 05/05/2020

Its a wonderful community and the amenities are really great. It is peaceful at night and not too much noise happens. The parking space is a bit of a pain but overall the community is a great place and area.

The Vinoy at Innovation Park Apartments Manager06/06/2020

Thank you for the high star rating and for taking the time to let us know how we did. We hope you have a great day!

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Verified Resident 753145 • 2017 - 2020 Not Recommended

Updated 03/17/2020

Reviewed 03/17/2020

I have asked to do a work order since we have some fungus kind of mold on the wall.Vinoy management has done cleaning 2 times without giving proper information to was great inconvenience to us and ' we are not expecting this any more See More

The Vinoy at Innovation Park Apartments Manager18/18/2020

Hello, I would like to get additional information from you in regards to this issue. It sounds like we may be waiting on work to be completed from a vendor. If this was an issue that has already been completed, I would like to know what went wrong during that process. Please e-mail me at [email protected] to discuss this further. Thank you.

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Verified Resident 752892 • 2020 Recommended

Updated 03/17/2020

Reviewed 03/17/2020

I like the renovated apartments. However I would have gone for new lease and that would have been good. I went with lease transfer and the previous tenants have really damaged the apartment. I have to raise the service requests for all the issues.

The Vinoy at Innovation Park Apartments Manager18/18/2020

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional service requests that need to be repaired, please contact the leasing office at 704-717-4811 or enter a request through the Resident Portal. Thank you so much!

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Verified Resident 629404 • 2016 - 2020 Recommended

Updated 03/08/2020

Reviewed 04/20/2019

I love this community. The staff is not that good. Some times they are not responding good way. Otherwise everything is perfect. I love the maintenance team. They are good. Working also good. Neighbor hood is good.

The Vinoy at Innovation Park Apartments Manager25/25/2019

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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Verified Resident 747648 • 2018 - 2020 Not Recommended

Updated 02/26/2020

Reviewed 02/26/2020

It wont let me submit without saying anything. I am pleased with living at the Vinoy. I wish I felt safer but that is out of your control. And I wish people would pick up their dogs poop however that is also out of your control.… See More

The Vinoy at Innovation Park Apartments Manager28/28/2020

Thank you for this feedback and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Verified Resident 578294 • 2016 - 2020 Recommended

Updated 01/31/2020

Reviewed 12/03/2018

One of the nicest places to live with proximity to all needs and very prompt maintenance................................................

The Vinoy at Innovation Park Apartments Manager06/06/2018

Thank you for the high star rating! We're looking forward to your next visit with us!

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Verified Resident 699353 • 2019 - 2020 Recommended

Updated 01/27/2020

Reviewed 09/25/2019

Some community policies should be changed including lease transfer and sublease. These policies proved very costly for residents and some of my friends moved to other community because of these policies and cost of lease renewal.

The Vinoy at Innovation Park Apartments Manager27/27/2019

Hi Verified Resident 699353, we appreciate your honest feedback, as we are always looking for ways to improve. Take care!

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Verified Resident 731848 • 2019 Recommended

Updated 12/28/2019

Reviewed 12/28/2019

Good experience..but no printer ink available Printing is very hectic...gym is not big enough and pool doesn't get cleaned thoroughly.. We need gated security for strangers to not access the community... Cars get stolen,there is school across the community...kids come and smoke on the apartment stairs...… See More

The Vinoy at Innovation Park Apartments Manager30/30/2019

Thank you for your feedback and high-star rating. If you would like to discuss any of your feedback further, please feel free to reach out to the Leasing Office. We appreciate you taking the time to share your experience at The Vinoy at Innovation Park. Have a great day!

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Verified Resident 725891 • 2019 Recommended

Updated 12/10/2019

Reviewed 12/10/2019

ewrwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

The Vinoy at Innovation Park Apartments Manager16/16/2019

We truly appreciate your honest feedback. I would like to get additional information from you in regards to your comments. Please give the office a call at 704-717-4811. We do hope we can be of assistance in the future. Take care!

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Verified Resident 725836 • 2013 - 2019 Recommended

Updated 12/10/2019

Reviewed 12/10/2019

Excellent and location is good with good floor plans. Apartment is in a prime area and maintenance is great. I would continue to stay in this community provided I get a good rental rates. Staff is real good and the issues logged in are been addressed… See More

The Vinoy at Innovation Park Apartments Manager16/16/2019

Verified Resident 725836, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Verified Resident 725402 • 2019 Recommended

Updated 12/10/2019

Reviewed 12/10/2019

Safety condition not upto the grade level. Not a Gated community outsiders are coming to the apartments and using facilities. Worrying about safety. Construction is not good when we are walking sounds are coming.

The Vinoy at Innovation Park Apartments Manager16/16/2019

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Verified Resident 693362 • 2019 Not Recommended

Updated 11/17/2019

Reviewed 09/11/2019

Please take out this mandatory issue part..................... ... . ....... .. . ............................................Please take out this mandatory issue part..................... ... . ....... .. . ............................................Please take out this mandatory issue part..................... ... . ....... .. . ............................................... . . ....... ................. See More

The Vinoy at Innovation Park Apartments Manager14/14/2019

Thank you for your high star rating! At the end of the survey are you taking, it asks if you would like to post an additional rating to ApartmentRatings.com. You are welcome to select "no", and you will not have to complete the description. We appreciate you continuing to take the time to provide us with your positive feedback. Have a great day!

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Verified Resident 716733 • 2019 Recommended

Updated 11/12/2019

Reviewed 11/12/2019

Great community to live in. I have liked the community landscape and the leasing office service rendered to the residents. I like the community activities held by the leasing office to engage the residents. Thanks John See More

The Vinoy at Innovation Park Apartments Manager13/13/2019

Hi Verified Resident 716733, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Verified Resident 714848 • 2019 Not Recommended

Updated 11/07/2019

Reviewed 11/07/2019

The only thing I would complain about would be the ants in the apartment are the ants. Once you get an exterminator it is fine, however. Other than that the apartments are in a convenient area to go grocery shopping, the gym, if work is close… See More

The Vinoy at Innovation Park Apartments Manager13/13/2019

Verified Resident 714848, thank you for sharing your positive experience! We do offer pest control weekly to resolve any issues such as the one you've mentioned. If you see this reoccurring we would be happy to add you to the schedule for treatment! Thank you so much again for your feedback! We hope you have a great day!

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Verified Resident 604978 • 2016 - 2019 Recommended

Updated 10/20/2019

Reviewed 02/17/2019

Mmnbhhhhgghgggcxxcvhuugggffggggggggggggggggggggfffggggggggg

The Vinoy at Innovation Park Apartments Manager05/05/2019

Verified Resident 604978, thank you so much for your high rating!

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Santhosh_P • Resident • 2019 Not Recommended

Updated 09/11/2019

Reviewed 09/11/2019

The management is worst. I had got my car renewal sticker and it was damaged. The management people has told to inspect all the cars for valid stickers, I got a warning sticker mentioned to correct the sticker. Immediately I called the leasing office and explained… See More

The Vinoy at Innovation Park Apartments Manager14/14/2019

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. It appears that there was miscommunication between you and the office staff, and I would like to discuss this with you further. Unfortunately, I was out of the office yesterday, so did not have a chance to address this issue with you while you were here. We would like to work towards a resolution, so if you are willing, please reach out to us at (704) 717-4811, or stop by the Leasing Office, so we can better assist you. My Best, Brittany James Community Manager

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Verified Resident 687941 • 2019 Recommended

Updated 08/31/2019

Reviewed 08/31/2019

My experience at my community has been incredible. The office staff is extremely friendly every time I've come into the leasing office. They are also very helpful and knowledgeable. I would absolutely recommend this community to my family and friends.

The Vinoy at Innovation Park Apartments Manager10/10/2019

Thank you for taking the time to leave a review for us at The Vinoy At Innovation park. We are very happy to have provided you with such a positive experience!

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Verified Resident 681713 • 2017 - 2019 Not Recommended

Updated 08/17/2019

Reviewed 08/17/2019

None none no more nothing nothing nothing more nothing more nothing nothing more more nothing nothing nothing more nothing about nothing nothing more nothing nothing more nothing nothing more nothing nothing

The Vinoy at Innovation Park Apartments Manager23/23/2019

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Resident • 2018 - 2019 Not Recommended

Updated 08/14/2019

Reviewed 05/03/2018

I love the neighborhood and location of this community. Overall a good feeling staying here. But noise is a very big issue. Not quiet at all. People don't have basic sense of Not strolling on the roads. Sidewalks are for vain in this community. Groups of… See More

The Vinoy at Innovation Park Apartments Manager08/08/2018

Anonymous, thank you for sharing your experience! We hope you have a fantastic day!

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Verified Resident 677060 • 2019 Recommended

Updated 08/11/2019

Reviewed 08/11/2019

its a good community and good people to hand around and people interact here with each other and having a place for playing volley ball and kids play area and tennis court . i can recommend this community to others

The Vinoy at Innovation Park Apartments Manager17/17/2019

We appreciate your positive review about your recent experience with us! Have a great day!

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Verified Resident 672136 • 2013 - 2019 Recommended

Updated 08/01/2019

Reviewed 08/01/2019

I love to stay in this community because of the neighborhood and the friendly support of my colleagues. Clean community with a tennis court is added plus. Have recommend this community to many of my friends and they have liked it so far. Only hardship is… See More

The Vinoy at Innovation Park Apartments Manager01/01/2019

Hi, thank you for taking the time to let us know about your experience here. We are disappointed to hear that you are were not satisfied with one of your interactions with our staff, and hope to be able to make that up to you in the future. Please don't hesitate to reach out if there's anything additional we can do for you.

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Features & Amenities

Parking

Garage

General

Clubhouse
Fitness Center
Lawn Games and Bocce Ball Areas
Monthly Resident Events
On-Site Maintenance
Playground
Pool
Resident Car Care Center
Resident Lounge with Wi-Fi
Sundeck
Tennis Court
Volleyball Court

Pets

Dogs Allowed
Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee for the first pet and $250 for the second. Pet rent is $15 per month. There is a weight limit of 70 pounds per pet, and aggressive breeds are prohibited.
Cats Allowed
Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee for the first pet and $250 for the second. Pet rent is $15 per month. There is a weight limit of 70 pounds per pet, and aggressive breeds are prohibited.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$977
SQ. FT.
790
Available
Avail.
9 Units
Model
Asprey

View Floor Plan

Price
$1,034
SQ. FT.
740
Available
Avail.
4 Units
Model
Alton

View Floor Plan

Price
$1,047
SQ. FT.
862
Available
Avail.
1 Units
Model
Addison

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
$1,295
SQ. FT.
1,026
Available
Avail.
2 Units
Model
Biscayne

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
$1,162
SQ. FT.
1,091
Available
Avail.
5 Units
Model
Collins

View Floor Plan

Price
$1,170
SQ. FT.
1,157
Available
Avail.
12 Units
Model
Delano

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
$1,405
SQ. FT.
1,454
Available
Avail.
4 Units
Model
Essex

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

We are now accepting in-person tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today. Welcome home to The Vinoy at Innovation Park, where we were built with you in mind. The apartments are detailed with the finest touches from nine-foot ceilings with crown molding, spacious designer interiors, walk in closets, french doors to oversized patios. Kitchens are equipped with black appliances and built-in microwaves. Located less than 10 miles from uptown Charlotte, Concord Mills and the Lake Norman area, making us an easy commute to work, sporting venues and entertainment. Live at The Vinoy at Innovation Park- one, two and three bedroom apartments, where being at home means close to all the action.