Review History for Verified Resident 774972

The Banks at Rivergate


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Resident 774972

Verified Resident 2020

6/3/2020

My boyfriend and I were looking for an apartment around December for a move in of January. Drexyn took us on a tour and was absolutely wonderful! Unfortunately, at that time, they did not have any apartments available with our move in time frame so we had to rent somewhere else. That apartment complex turned out to not be the best fit for us and the day before our move in date, we contacted Drexyn, frantically, and asked if there were any available for the move in date that we needed. They did!!! We filled out our application and were approved that same day. Come to now, 4 months later, we had an issue ongoing for a while, but both Tori, the Property Manager AND Drexyn, the Assistant Property Manager, did everything they could to resolve this issue in a timely manner, and they did. I am very pleased with Tryon Park at Rivergate. I absolutely love living here. I work at an apartment complex and when I go on tours, and can see that the prospects are not satisfied with my property, I send them over to Tryon Park because of how much I love living here. Thank you Tori and Drexyn for everything you have done for us. We appreciate you so much!
    Manager

    6/8/2020

    Tryon Park at Rivergate
    Thank you for this amazing review! We are so happy to hear that Tori and Drexyn have been able to provide the level of customer service that is expected at Bell. We really appreciate your feedback!

    Review 27 out of 81

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