Resident · 2015 - 2016
Since day 1, I have had many issues with Vistas 707. Like Many others, we had ongoing delayed move in dates but we were able to work through the lack of communication. But now that everyone is moved in, the problems seem to be getting worse. The tenants were promised on site bikes and a "state of the art" fitness center. There are no bikes and the small gym does not have a single barbell or squat rack and the bathroom, water fountains, and "yoga studio" are locked from 5 pm to 9 am. Not once have the floors been swept including hallways, stairwells, elevators and "gym." There has also been a bodily fluid in the main elevator for about 3 weeks now. The smoke detectors in the apartments die about once a month and there is no way of contacting maintenance to get these replaced in a timely matter. Tenants are unable to split rent payments online. The managers will tell you that you can before the first of the month, but at that point you are unaware of the full cost due to the water bill. They also will never inform you if a package was delivered to their office for you. I had one sit there for over two months and no one bothered to send an email. There is also supposedly a call box outside of the apartments so that visitors or food deliveries can get inside. However, this has not been set up and you must walk to the parking garage every time a guest arrives. Last, but certainly not least, the security guard is only there half of the time and on special occasions you can find him sleeping in the locked clubhouse while on duty. I truly hope this helps people make well informed choices of where to live!
Vista at 707 Apartments Manager
Anonymous, I would like to thank you for your feedback. I am the new community manager Vistas @ 707 and I would appreciate the opportunity to meet with you and discuss your concerns. Also, I have been sending out updates on the community and definitely wanting to address any issues and concerns. My email address is [email protected] and our number 980-299-34341. Tiffany Edwards