Ratings & Prices for Wren Northlake by Cortland, Charlotte, NC

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.4
Safety	4.1
Office Staff	4.6
Maintenance	4.6
Neighborhood	4.2
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	9

Manager's Review Engagement

Percentage of reviews responded to	66.67%

Manager's Review Reply Time

Average time to respond to reviews	114.44 days

Ratings & Reviews (83 Reviews)

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Verified Resident 475742 • vrp • 2017 - 2020

03/08/2020

Amazing community, amazing staff, awesome amenities, prompt maintenance, no security concerns. Have been here from 3 years and have no complaints whatsoever. Without doubt this is the best place I have lived so far. Will recommend it to everyone.

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Verified Resident 750353 • vrp • 2018 - 2020

03/07/2020

Everyone is always friendly and their professionalism is remarkable. I truly enjoy my community, the amenities, social events, and neighbors.The entire team has always been prompt to attend to all my request. I don't have to brag (although I do) to my friends about my community,… See More

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Wren Northlake by Cortland Manager

03/18/2020

Thank you so much for such a wonderful review of our community! We're sad to see you go, but are so happy to have had you with us for the last two years, and wish you luck on your new journey! Warmly, Your Wren Northlake Team

Verified Resident 747721 • vrp • 2019 - 2020

02/26/2020

Love this community!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Wren Northlake by Cortland Manager

02/27/2020

Thank you! We love you back, neighbor! - The Wren at Northlake Team

Verified Resident 736615 • vrp • 2018 - 2020

02/13/2020

Wren Northlake Apartments is a picturesque and well maintained apartment community that sets standards for the neighborhood and community. I would recommend consideration to young professionals seeking space outside of Uptown See More

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Wren Northlake by Cortland Manager

01/22/2020

Hello, Thank you for taking the time to leave us your feedback! I am happy to hear that for the most part, you are enjoying your stay here. I would love to be able to meet with you and discuss your concerns in further detail. Please feel free to drop by the office anytime during office hours, or i f it's easier, you can reach me at 704-919-1000 or [email protected] I look forward to connecting with you soon! - Stephanie P., Resident Experience Manager

Verified Resident 743718 • vrp • 2019 - 2020

02/11/2020

Wren Northlake is a nice apartment complex. It, however, has major flaws, especially with parking. You will always have to walk a good distance to your apartment from your car. The staff is very nice to you all the time. The walls and floors of the… See More

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Wren Northlake by Cortland Manager

02/17/2020

Hey Neighbor, Thank you for sharing this with us. Please feel free to reach out to us at [email protected] as we would love the chance to discuss your concerns and improve your experience. Sincerely, The Team at Wren Northlake

Verified Resident 743291 • vrp • 2019 - 2020

02/10/2020

Overall experience is very good, office staff is great. Some policies were not followed at our original Cortland residence so transferring was a little extra work. Only complaint is loud neighbors almost every day and late at night.

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Wren Northlake by Cortland Manager

02/17/2020

Hi Neighbor, Thank you for sharing your feedback. We're disappointed that some of your experiences here have not lived up to your expectations, and would love the opportunity to discuss them with you to see how we can improve. Please feel free to reach out to us at [email protected] at your convenience. Sincerely, Your Wren at Northlake Team

Verified Resident 742907 • vrp • 2018 - 2020

02/08/2020

I enjoy living at Wren Northlake. My favorite apartment features include stainless steel appliances, wood flooring, and ceiling fans. The staff helped make my move as seamless as possible. Maintenance team is incredible and professional.

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Resident • 2020

01/22/2020

Walls are very thin, buildings were definitely poorly constructed. Can hear neighbors talking in their apartments, snoring, having sex, using the bathroom. I've never dealt with this at any other complex. Also, the breezeways and hallways are very dirty, dusty, cobwebs, dead bugs...you would think they… See More

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Wren Northlake by Cortland Manager

01/23/2020

Hello, Thank you for taking the time to leave us a review! I would appreciate the chance to discuss your concerns with you in further detail. Please feel free to drop by the office at your earliest convenience, or you can reach me at 704-919-1000 or [email protected] I look forward to connecting with you soon! - Stephanie P., Resident Experience Manager

Verified Resident 737276 • vrp • 2019 - 2020

01/19/2020

I have not lived in an apartment complex in 25 years, and my wife has never lived in one, and I had some reservations in our necessity to do so after owning our own homes for so long. Our experience here has been positive across the… See More

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Wren Northlake by Cortland Manager

01/22/2020

Hello, We're glad to hear you've been loving your home here at Cortland! Please know that we're always here for you, so if you'd like to get in touch to discuss what we can do to make the safety and noise parts of your experience feel like 5 stars instead of 4, feel free to reach out to me at [email protected] Best, Nicole D., Community Manager

Verified Resident 734062 • vrp • 2019

01/07/2020

I love it but, I wish there were like 2 more items in the gym and the I couldnt hear the people above me so easily. Wish the ceilings were thicker/ sound proof. But, everything else is great. No complaints.

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Verified Resident 472132 • vrp • 2018 - 2019

01/03/2020

The staff is very professional. The outside maintenance is very nice. The hallways are very dirty. We live in front of the dog park and loud music while cleaning the cars is a problem. Weekends are the worst

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Verified Resident 434938 • vrp • 2016 - 2019

12/17/2019

There are noisy neighbors on several occasions. Even when asked to lower their music or TVs they still arent always respectful. There is a resident that likes to drive throughout the complex at 2-3am screeching tires just for the fun of it. Not respectful at all.… See More

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Verified Resident 725729 • vrp • 2018 - 2019

12/10/2019

We have enjoyed our stay at Wren Northlake over the last year and a half (moved in August of 2018). However, smoking in neighboring apartments is bordering on becoming an almost weekly issue. This must be stopped by apartment management.

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Wren Northlake by Cortland Manager

12/31/2019

Hello, Thank you for taking the time to leave us a review! Wren Northlake is a smoke-free property, and we apologize that you have been experiencing this issue. We do our best to manage this at all times, and any feedback we receive is greatly appreciated. I am happy to hear that your stay here has been pleasant, with the exception of this event. Please reach out to us at 704-919-1000 or [email protected].com so that we may discuss this situation in detail in order to provide a resolution. I look forward to speaking with you soon! - Stephanie P., Resident Experience Manager

Verified Resident 704294 • vrp • 2019

10/08/2019

So far, my time at Wren has exceeded my expectations. I am glad to have chosen this community as my first place to live alone. I woke highly recommend this complex to anyone seeking clean, modern and well kept housing.

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Verified Resident 702487 • vrp • 2018 - 2019

10/03/2019

Nicole and her team are A1. This is by far the best community that I've lived in. I highly recommend Wren to anyone. This property is awesome. The only thing I'd recommend is that the new pool be much bigger than the existing one. Keep up… See More

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Verified Resident 655248 • vrp • 2019

09/07/2019

I have really enjoyed staying here at the Wren. Love the location and love love the staff! They have taken such great care of us and seem to REALLY CARE about my family and I. I feel safe here and know that things are always going… See More

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Verified Resident 686683 • vrp • 2016 - 2019

08/28/2019

Its okay, the parking has become a hassle Im not sure if theres a policy or not. The hallways can be pressure washed / a little more clean. Staff is great. Residents can do better about cleaning up after pets and not allowing pets to walk… See More

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Wren Northlake by Cortland Manager

08/29/2019

Hello, Thank you for taking the time to leave us your feedback! We appreciate the kind words you mentioned regarding our staff. We do have a parking policy in place that I would be happy to discuss further with you. We do our best to inform our pet owners of the policies regarding their furry friends here in the community. If your breezeway is in need of a cleaning, we can definitely have maintenance head over there to tidy it up! I would love to connect with you to discuss these concerns in more detail. Please feel free to reach me at 704-919-1000 or [email protected] I look forward to speaking with you soon! - Stephanie P., Resident Experience Manager

Verified Resident 431334 • vrp • 2019

08/20/2019

Wren is an amazing community to live at. Staff is so friendly and helpful. I have zero complaints. I am able to run at night and feel safe which is very appreciated. Thank you for all you guys do , you guys are awesome. See More

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Verified Resident 678196 • vrp • 2019

08/14/2019

Beautiful pool with hammocks, the gym is great and has an exercise room, squat racks, free weights, rowing machine, stair stepper, etc. the apartments have high ceilings, nice kitchens with granite counters, back lighting, counter space. So far very pleased

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Verified Resident 676838 • vrp • 2018 - 2019

08/10/2019

I enjoy the community activities that the complex host. It seems like they try to have something once a month and they are always different. Please continue. The staff has changed with was a disappointment I really like Leigh and Eddie. I do think emails need… See More

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Verified Resident 674990 • vrp • 2019

08/06/2019

Its been good. I do not have any major complaints besides the suggestions listed in the survey. I do appreciate the manager contacting me about the abnormal increase in the water bill and adjusting it because of the running toilets. The issue with the toilets are… See More

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Wren Northlake by Cortland Manager

08/07/2019

Thank you for taking the time to review us. I'm glad things have been good for you here but I am sorry to hear you may still be experiencing issues with a running toilet. Our service team's goal is to resolve all issues quickly and efficiently. I'd like to have a member of our service team check everything out right away. Please give me a call at your earliest convenience so that we may discuss further and schedule a time for them to come to your home. I can be reached at 704-919-1000 or [email protected] - Nicole D., Community Manager

Verified Resident 810656 • vrp • 2018 - 2019

07/09/2019

Friendly staff, great looking community, secure and safe and located near great shopping and lots of hiking trails. I usually go up to the white water rafting center and its only 15 min drive there and 20/25 min drive to uptown during the morning rush hr… See More

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Verified Resident 653324 • vrp • 2018 - 2019

06/17/2019

Right now due to a construction site the level and amount of trucks crossing the streets is definitely a nuisance but I guess there is nothing one can do..otherwise the management makes one feel comfortable and courteous..

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Wren Northlake by Cortland Manager

07/09/2019

Hi neighbor, Thanks for taking the time to leave us a review! We apologize for any construction occurring currently. We do our best to minimize the impact it has on our residents' day to day lives, but if there's anything we can do to do a better job of this, please feel free to reach out to us. We're always happy to help! -Your Wren Northlake Team

Verified Resident 642935 • vrp • 2019

05/21/2019

A great place to live, tons of community activities and amenities!!! The staff is very professional and the apartments are well appointed and in great condition. Its close to the mall and restaurants and its easy to get to the main roadways. See More

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Verified Resident 628749 • vrp • 2018 - 2019

04/18/2019

We moved into Wren Northlake while we were building our new home, and at first I was really nervous about adjusting from a house and neighborhood back to an apartment- but from the minute I toured the apartment I was in love. Not only with how… See More

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•

Updated Review

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Manager

Features & Amenities

Parking

Free Parking
Garage

General

Business Center
Dog Park
Fitness Center
Fitness Classes
Hammock Garden
Lawn Games and Bocce Ball Areas
Lounge with Firepit
Monthly Resident Events
Pet Wash Stations
Private Work Areas
Recreation Room
Recycling Program
Resident Car Care Center
Resort Style Swimming Pool
Valet Trash Service
Yoga Studio and Group Classes

Pets

Cats Allowed
Fee: $300 ~ 450
Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
Pet Limit: 2
Dogs Allowed
Fee: $300 ~ 450
Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
Pet Limit: 2

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,043 - $1,312
SQ. FT.
675
Available
Avail.
1 Units
Model
A1

View Floor Plan

Price
Price
$1,133 - $1,454
SQ. FT.
716
Available
Avail.
1 Units
Model
A3

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
$1,062 - $1,083
SQ. FT.
736
Available
Avail.
1 Units
Model
A5

View Floor Plan

Price
Price
$1,137 - $1,442
SQ. FT.
788
Available
Avail.
7 Units
Model
A7

View Floor Plan

Price
Price
$1,162 - $1,183
SQ. FT.
851
Available
Avail.
1 Units
Model
A8

View Floor Plan

Price
Price
$1,188 - $1,218
SQ. FT.
864
Available
Avail.
N/A
Model
A9

View Floor Plan

Price
Price
$1,191
SQ. FT.
709
Available
Avail.
N/A
Model
A2

View Floor Plan

Price
Price
$1,211 - $1,292
SQ. FT.
760
Available
Avail.
2 Units
Model
A6

View Floor Plan

Price
Price
$1,222
SQ. FT.
732
Available
Avail.
N/A
Model
A4

View Floor Plan

Price
Price
$1,223 - $1,448
SQ. FT.
968
Available
Avail.
1 Units
Model
A11

View Floor Plan

Price
Price
$1,265 - $1,330
SQ. FT.
944
Available
Avail.
N/A
Model
A10

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,270 - $1,599
SQ. FT.
1,098
Available
Avail.
6 Units
Model
B1

View Floor Plan

Price
Price
$1,310 - $1,410
SQ. FT.
1,233
Available
Avail.
N/A
Model
B6

View Floor Plan

Price
Price
$1,319 - $1,541
SQ. FT.
1,234
Available
Avail.
3 Units
Model
B7

View Floor Plan

Price
Price
$1,319 - $1,585
SQ. FT.
1,182
Available
Avail.
4 Units
Model
B5

View Floor Plan

Price
Price
$1,345 - $1,542
SQ. FT.
1,151
Available
Avail.
4 Units
Model
B2

View Floor Plan

Price
Price
$1,345 - $1,556
SQ. FT.
1,273
Available
Avail.
2 Units
Model
B9

View Floor Plan

Price
Price
$1,355 - $1,435
SQ. FT.
1,160
Available
Avail.
N/A
Model
B3

View Floor Plan

Price
Price
$1,375 - $1,455
SQ. FT.
1,168
Available
Avail.
N/A
Model
B4

View Floor Plan

Price
Price
$1,411 - $1,587
SQ. FT.
1,250
Available
Avail.
1 Units
Model
B8

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
Price
$1,673 - $1,884
SQ. FT.
1,600
Available
Avail.
3 Units
Model
B10

View Floor Plan

Price
Price
$1,683 - $1,712
SQ. FT.
1,631
Available
Avail.
1 Units
Model
B11

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,677 - $1,742
SQ. FT.
1,541
Available
Avail.
N/A
Model
C1

View Floor Plan

Price
Price
$1,776 - $2,155
SQ. FT.
1,611
Available
Avail.
1 Units
Model
C2

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Located minutes away from Uptown Charlotte, our Cortland community offers a world of opportunity - just outside the heart of the city. Designer features like granite countertops and modern conveniences like Nest™ thermostats will make you proud to call any of our studio and one, two, and three-bedroom apartments home. Convenience to shopping and dining spots makes your everyday routine a breeze. And when you're considering your weekend plans, you have plenty of options nearby. Get tickets to see your favorite band play live at PNC Music Pavilion, or head into Uptown Charlotte to explore all its local entertainment and nightlife spots. No matter what your day looks like, you'll come home to the hospitality and service of a community team dedicated to you.

Office Hours

Sunday: Closed
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Wren Northlake by Cortland?
The community is rated 4.1/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Wren Northlake by Cortland?
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How safe is Wren Northlake by Cortland?
The community is rated 4.1/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.2/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.6/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 66.67% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 114.44 days to their community reviews in the past year.

Who manages Wren Northlake by Cortland?
Cortland*

What is the pet policy at Wren Northlake by Cortland?
Cats Allowed
Fee: $300 ~ 450
Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
Pet Limit: 2
Dogs Allowed
Fee: $300 ~ 450
Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
Pet Limit: 2

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths and 3 Beds, 2 Baths

What is the move-in special?
Ask about our preferred employer special!