Number of reviews in the past 365 days | 10 |
Percentage of reviews responded to | 30% |
Average time to respond to reviews | 210 days |
Contact Property
Century Afton Ridge
410 STARMOUNT PARK BLVD
Concord, NC 28027
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 10 |
Percentage of reviews responded to | 30% |
Average time to respond to reviews | 210 days |
Thank you for your honest feedback. We sincerely apologize that you experienced any trouble during your move-in, and we are committed to assisting you. Please contact our office to set up an appointment with us so we discuss these issues and hopefully make it up to you. Thank you for your time.
We really appreciate that you took the time to share your experience. We're so happy to know that our team's attentive service helped you feel right at home throughout your time here. It has been a delight to have you as a resident and we'd love to have you back if the opportunity arises!
I am so sorry that you are having an issue during the pandemic and we understand what a difficult time this is for everyone. We at Century Afton Ridge take this seriously and have several options in place in order to assist during this difficult time. I would be pleased to discuss this with at your earliest convenience. Give us a call at the office tomorrow morning and let's figure this out together. Stay safe and I look forward to assisting you in any way I can.
So happy you are happy! We love our playground and pool area as well. So excited the kids have gotten to enjoy these amenities!
Thank you so much for your kind feedback! We are so happy to hear that you are loving your home with us. We invite you to share your positive experience with your friends and family and to let us know if we can do anything else for you. Thank you for being our valued resident!
Thanks so much for taking the time to write a review. We're absolutely over the moon that you're having a great experience so far.
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Contact Property
Century Afton Ridge
410 STARMOUNT PARK BLVD
Concord, NC 28027