If noise from your neighbors bothers you, this is not the apartment for you. Get a copy of your lease and keep it available along with your renters insurance. They lost my lease and tried to charge the month to month rent on this last renewal. They never answer the phone and they never return phone calls. Try email instead, but you probably will have to take off from work to go to the office. If you work in Charlotte, your drive is going to be about an hour unless you take the bus which is 20 - 40 mins. Edit: the response was from the manager that the only issue they were intetested in was the phone call issue. They wanted to discuss that. So i called and left message. They never returned the call.
Manager
6/30/2020
Sailpointe at Lake Norman Apartment Homes
Thank you for the candid feedback! We strive to offer a quiet community and prompt communication, and we are saddened to hear if you feel we've missed the mark. Please don't hesitate to contact our office team with any pending concerns. We are always eager to learn how to make our community an even better place for our residents.