Review History for Verified Resident 594583

Sailpointe at Lake Norman Apartment Homes


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Resident 594583

Verified Resident ā€¢ 2018 - 2019

1/19/2019

Lack confidence in new management. Since new management has taken over trash bins overflow (unsightly, Building painting that started in November is still unfinished. New office staff not helpful or friendly. Increase in costs- now paying for what was free basic cable- no opt out option.
    Manager

    1/22/2019

    Sailpointe at Lake Norman Apartment Homes
    Thank you for being upfront about your observations regarding service recently. Please accept our sincere apologies if your experience with our team has been beneath your expectations. We want every member of our team to demonstrate both care and competence in every interaction. As we continue training, your feedback is especially valuable to us. Will you please contact me at info@milestone-mgt.com? Remember to refer to this review and the apartment name, so we can expedite our response. I look forward to hearing from you.

    Review 29 out of 103

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    Sailpointe at Lake Norman Apartment Homes

    March 2024

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