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300 Swift Luxury Apartments

 
 
 
 
 
 

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Kenneth_M373
Resident · 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/23/2018
They do not keep their units up to date for residents and they're petty! 1. I moved into my apartment where all the faucets and even the showers had an intense sulfur, rotten egg, smell. When I brought attention to this matter, the front desk did nothing but say leave the water running for 20 mins. I asked my neighbors about this issue and the majority of them had the same issue with the same response. Even a month later, I can still smell it every time I run the shower. It's to the point where the shower head has corrosion from this issue. 2. The day I moved in we found the frame of the main doorway chipped, so there's bare wood exposed in the apartment. Completely visible to anyone who walks in or out. Another issue I brought to the front desk where no repair or help was given to fix the problem. Instead, I was given the notice from the front desk that "some of the apartments come with some wear and tear." 3. I enjoy cooking my own meals. However, the first time I cooked and tried to wash the dishes. I was surprised with a non-functioning disposer so the sink never drains. 4. I have always been a Good Samaritan when it comes to parking. I never double park or try to impede my neighbors' access to their car door. However, last week after a VERY long day I parked my car by the elevator slightly over the line and went to my bed to come back in the morning to my car missing. I found that my car has been towed not even an hour after I returned to the apartment. The apartment complex is actively searching daily to tow cars away for the slightest infractions even though the other parking space is not legal by Durham, NC laws and regulations. They are trying to cut corners or take profits wherever they can.
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300 Swift Luxury Apartments Manager

10/24/2018

Hi Kenneth, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (919) 251-8639 at your earliest convenience and we will do our best to resolve this with you.

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