Review History for jsmalik

Hargrove at Southpoint


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jsmalik

Resident 2018 - 2019

8/5/2019

I have never posted a review, but I do not want anyone to share a similar experience like mine during my one year stay at Bridges. First, let me say my rent was always paid on time no financial issues on my end. The staff in the office are friendly and always pleasant. Now, the problems I will try to be as brief as possible. I read the reviews, but the staff assured me that they were not typical experiences at that time, the overall rating was about 2.5 stars and for good reasons. First, the review that says bugs, bugs, bugs believe it ultimately. When I moved in within a month a hole, the size of a softball was in the wall. It was covered by the bathroom mirror. I discovered a gnat infestation in the hole and other places all over the apartment the entire year. Gnats everywhere it was so bad; eventually, I took quick showers, but other things like shaving, brushing teeth, cutting hair had to be done in the kitchen sink otherwise bugs were flying in your face. Anytime while trying to use my computer or watch tv bugs were attracted to the light, and they flew in my eyes. Pest control came several times throughout the year but never fixed the issue. Bug traps and sprays were used daily but very little relief; as a result, I have developed a respiratory infection which is still being treated. However, the location of your apartment in the complex does matter. Not everyone will have the same type of experience. The closer your residence is to the office, the fewer issues with bugs as other residents have said. Maintenance does not treat everyone the same at times they chose not to fix some cosmetic issues. Communication is a significant problem even from day one, but when I realized this issue, my deposit was already paid, and I had unfortunately signed my lease. Make sure you get clarity with all finances due in the end or don't expect to get your deposit back no matter how clean you leave the apartment. Not only will you lose the deposit, but you will end up with a bill after leaving. They will not explain this to you unless you ask. I have not read all of the other reviews, but some of the residents have not been there long enough to give an accurate rating. Lastly, if you are not a pet lover beware, there are dogs everywhere. I am a dog lover, but some people may not be able to handle that amount. I give at least a star for the grounds kept clean and one for a good mail and package policy. If you can tolerate the other annoyances, then Bridges is the place for you.
    1 Previous Review

    Previous Review

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    Resident 509253

    Verified Resident 2018

    7/5/2018

    Maintenance has been a little slow. All request that have been made were not addressed. I chose not to make a big thing out of all of them. When first told about community there were some inconsistencies about maintenance request being handled.

      Review 42 out of 134

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