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Encore at the Park

2850 Courtney Creek Boulevard, Durham, NC 27713
(189 Reviews)

Reviews

(171)

3.9 rating

See Details

189 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 1098802

Verified Resident 2023 - 2024

4/26/2024

Wine down Wednesday is a day I look forward to in the middle of the my busy schedule. I get to meet my neighbors and enjoy conversations with staff. Also getting notifications on different events happening in the community is a big plus and it gives me something to attend to while still being in my neighborhood.

    Manager

    5/3/2024

    Encore at the Park
    Verified Resident 1098802 - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Encore at the Park Apartments! Thank again for the awesome feedback! Hope you have a great day.

    Updated Review

    Review Author Icon

    Resident 1227685

    Verified Resident 2023 - 2024

    4/23/2024

    It’s a very peaceful community. The floors plans are great. The only recommendations that I would be changing the cabinets and countertops for a more modern look. The leasing office staff is very professional and friendly

      Manager

      4/24/2024

      Encore at the Park
      Verified Resident 1227685 - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Encore at the Park Apartments! Thank again for the awesome feedback! Hope you have a great day.
      Review Author Icon

      Resident 1242610

      Verified Resident 2023 - 2024

      4/9/2024

      It has been fairly well. For me I'd definitely say that it got a little better with time. It started off very shaky and I was having deep second thoughts with the many issues I was having but after those finally got addressed then things got better. The staff here is also very helpful.

        Manager

        4/10/2024

        Encore at the Park
        Verified Resident 1242610 - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Encore at the Park Apartments! We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
        Review Author Icon

        Resident 1241568

        Verified Resident 2023 - 2024

        4/6/2024

        My experience has not been so great. I’ve been feeling uneasy since moving here. Neighbors are young folks who are loud all the time. Dogs messing up the balcony and stuff falls onto my balcony. I have neighbors who feel like the entire neighborhood is there’s and try to tell you what to do.

          Manager

          4/10/2024

          Encore at the Park
          Hi Verified Resident 1241568 - we regret to hear you were displeased with your recent experience at Encore at the Park Apartments. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right. I'm so sorry this happened - and I'd like to understand it better. Please get in touch at encoreattheparkmgr@greystar.com at your earliest convenience, and we'll do our best to resolve the issue with you.
          Review Author Icon

          Resident 1237504

          Verified Resident 2022 - 2024

          3/23/2024

          Maintenance is good and management staff is helpful and friendly. Well maintained. Nice mature trees and woods. Not on a main road/street so no traffic noise. Not a lot of bells and whistles (movie rooms, etc) but a nice place live.

            Manager

            3/31/2024

            Encore at the Park
            Awww, thanks Verified Resident 1237504! We really appreciate your kind words about Encore at the Park Apartments! Thank again for the awesome feedback! Hope you have a great day.
            Review Author Icon

            Resident 1229316

            Verified Resident 2023 - 2024

            2/25/2024

            It’s relaxing and a safe place to live. ???????????????????????????????????????????????????????????

              Review Author Icon

              Resident 1220350

              Verified Resident 2023 - 2024

              1/26/2024

              The overall experience has been the best I have living in any apartment community since I have been in NC since 2018.......................................................

                Manager

                2/2/2024

                Encore at the Park
                Verified Resident 1220350, your review about Encore at the Park Apartments made our day! Thanks so much for taking the time to write. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
                Review Author Icon

                Resident 1207234

                Verified Resident 2022 - 2023

                12/11/2023

                I am so in love with this community! The office staff are understandably amazing and they are full of joy! I love the events and residents that live here! Everyone is so wonderful and the neighborhood is safe and quiet!

                  Manager

                  12/12/2023

                  Encore at the Park
                  Verified Resident 1207234, we are so happy to read such a great review about Encore at the Park Apartments!
                  Review Author Icon

                  Resident 1200485

                  Verified Resident 2021 - 2023

                  11/18/2023

                  Our experience here was to be a temporary situation, let’s just say, we’ve extended our lease twice. I think that it has been an overall pleasant experience for us. Who knows, we may just do it again:-)

                    Manager

                    12/1/2023

                    Encore at the Park
                    Hi Verified Resident 1200485, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your residency. Thank you!

                    Updated Review

                    Review Author Icon

                    Resident 961843

                    Verified Resident 2020 - 2023

                    10/27/2023

                    Overall, good. Some of the neighbors are loud and discourteous. Staff are very good, particularly maintenance. Overall, good. Some of the neighbors are loud and discourteous. Staff are very good, particularly maintenance.

                      Manager

                      11/7/2023

                      Encore at the Park
                      Verified Resident 961843, thank you for your kind review; we are happy to pass along your comments to the team here at Encore at the Park Apartments!
                      Review Author Icon

                      Resident 1182028

                      Verified Resident 2023

                      9/19/2023

                      A nice quite place to live! Apartment is cozy and laid out where everything is accessible. Appliances are great and love having a washer and dryer in the apartment. Another nice thing is the availability of having a garage and it right next to my apartment building.

                        Manager

                        9/22/2023

                        Encore at the Park
                        Hi Verified Resident 1182028, thank you so much for your positive comments about Encore at the Park Apartments! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                        Review Author Icon

                        Resident 1181574

                        Verified Resident 2020 - 2023

                        9/18/2023

                        First two years was truly an adventure. Moved to another apartment and found PEACE! ITS AMAZING WHAT A LITTLE PEACE BRINGS TO YOUR LIFE. The grounds are very well kept. The maintenance team is awesome God and very polite. They are Johnny on the spot. The best team I have had at any apartment I have lived .

                          Manager

                          9/22/2023

                          Encore at the Park
                          Verified Resident 1181574, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Encore at the Park Apartments. Thanks again for taking the time to leave us this information about your recent visit. Take care!
                          Review Author Icon

                          Resident 1180867

                          Verified Resident 2022 - 2023

                          9/15/2023

                          Would like to play with children outside but lots of dog droppings outside of doggie areas. Order than that wonderful. Would perhaps not prefer to see school age children playing to be called degenerates.

                            Manager

                            9/22/2023

                            Encore at the Park
                            Verified Resident 1180867, thank you for your kind review; we are happy to pass along your comments to the team here at Encore at the Park Apartments!
                            Review Author Icon

                            Resident 1160716

                            Verified Resident 2022 - 2023

                            7/18/2023

                            Moved in due to the decent floor plan, acceptable price, and excellent location. Front desk staff has been active and communicative in trying to make the community a fun and desirable place to live. Very friendly.

                              Manager

                              7/25/2023

                              Encore at the Park
                              Hi Verified Resident 1160716, we are very happy to have provided you with such a positive experience!
                              Review Author Icon

                              Resident 1145707

                              Verified Resident 2023

                              5/31/2023

                              I have not been here long, but from the start I have been welcomed with open arms! Encore is a great community, with great staff, and great perks! Food truck every Friday and wine down Wednesday’s! It’s great!

                                Manager

                                6/7/2023

                                Encore at the Park
                                Verified Resident 1145707, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Encore at the Park Apartments.

                                Updated Review

                                Review Author Icon

                                Resident 962063

                                Verified Resident 2021 - 2023

                                5/31/2023

                                The kitchen needs updating, especially the sink and countertops. The cabinets are very nice. There is room for a pantry cabinet, which will be a much welcomed addition , as well as a microwave over the stove. I like the black appliances a lot. I do not like stainless ones as they show dirt easily. When one compares the rents to other area apartments, this is important. The majority of area apartments have deep stainless sinks, granite countertops, and more cabinets than here.

                                  Manager

                                  6/7/2023

                                  Encore at the Park
                                  Thank you for your kind review; we are happy to pass along your comments to the team here at Encore at the Park Apartments!
                                  Review Author Icon

                                  Resident 1142583

                                  Verified Resident 2019 - 2023

                                  5/20/2023

                                  I can say there has been some improvements on noise coming from residents. The marijuana and cigarette smoke smells coming through the vents still remain loud. The dog poop is autrosis and seems nothing can be done with violators. I choose not to walk the complex because of this visual.

                                    Manager

                                    5/29/2023

                                    Encore at the Park
                                    Hello Verified Resident 1142583, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are eager to hear more about your experience here at Encore at the Park Apartments! Feel free to reach out to the office to discuss your experience further. Have a wonderful day.
                                    Review Author Icon

                                    Resident 1142232

                                    Verified Resident 2013 - 2023

                                    5/19/2023

                                    Very nice community with friendly staff and residents. Troy and Thomas have been excellent, skilled and knowledgeable with all my maintenance needs. Encore at the Park has been my residence for 10 years currently.

                                      Manager

                                      5/29/2023

                                      Encore at the Park
                                      Verified Resident 1142232, we are so happy to read such a great review about Encore at the Park Apartments! We are always more than happy to assist you if anything else comes up. Take care!

                                      Updated Review

                                      Review Author Icon

                                      Resident 932119

                                      Verified Resident 2018 - 2023

                                      5/5/2023

                                      No I don’t like my NAme shared for any reason. I have enjoyed the safety quick actions of the maintenance staff to fix a problem. The noise level is great. The staff are cordial with residents. I have packages that stay overnight at my door and are not stolen . It is usually for the most part very clean. Thanks

                                        Manager

                                        5/29/2023

                                        Encore at the Park
                                        Verified Resident 932119, we are so happy to read such a great review about Encore at the Park Apartments! Thank you so much again for your feedback! We hope you have a great day!
                                        Review Author Icon

                                        Resident 841278

                                        Verified Resident 2021 - 2022

                                        1/21/2023

                                        Overall great place to live! Just need to offer more to the customer if you're going to drastically increase the price of a unit when no upgrades have been done. My rent increased $200 when I renewed my lease.

                                          Manager

                                          1/25/2023

                                          Encore at the Park
                                          Dear Valued Resident, We are happy to hear of your overall satisfactory experience here at Encore at the Park. However, it is always our goal for our residents to feel that they are getting the value in their home that they are paying for. If you would like to discuss your renewal offer or anything else that may increase your overall satisfaction please contact me, Brittany, the Community Manager, by calling the office 919-544-2300 or by email encoreattheparkmgr@greystar.com I look forward to hearing from you soon.
                                          Review Author Icon

                                          Resident 1083785

                                          Verified Resident 2022

                                          11/10/2022

                                          Los apartamentos tienen un buen diseño, Excelente ambiente alrededor y es un lugar muy tranquilo. Me gusta mucho los ambientes de gimnasio y piscina ya que son limpios. Hay puntualidad en los servicios ofrecidos.

                                            Manager

                                            12/9/2022

                                            Encore at the Park
                                            Hello Valued Resident, thank you so much for your positive comments about Encore at the Park Apartments! We look forward to continuing to offer a satisfactory living experience.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1049468

                                            Verified Resident 2021 - 2022

                                            10/23/2022

                                            I love living here! The staff is always super helpful and friendly. The entire apartment complex is really pretty and has a huge dog park. I also really like that the apartments are centrally located in the triangle area making it super easy to get to Raleigh or Chapel Hill. I’d recommend anyone to live here, the community is diverse and welcoming!

                                              Manager

                                              10/27/2022

                                              Encore at the Park
                                              Verified Resident 1049468, it's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
                                              Review Author Icon

                                              Resident 1074350

                                              Verified Resident 2022

                                              10/11/2022

                                              Love my apartment. Just don’t like the water leakage into the guest bathroom………………………………………………………………………………………………………………………………………

                                                Manager

                                                10/14/2022

                                                Encore at the Park
                                                Verified Resident 1074350, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                                Review Author Icon

                                                Resident 1071675

                                                Verified Resident 2019 - 2022

                                                10/3/2022

                                                The staff are great. The neighborhood is quiet and the apartments are very spacious. I’ve been here for 3 years and plan to stay for at least two more years. Bruce and Natasha are very nice and helpful. Michael is the only maintenance man I trust to fix things correctly.

                                                  Manager

                                                  10/7/2022

                                                  Encore at the Park
                                                  Verified Resident 1071675, thank you for your kind words and this wonderful review!
                                                  Review Author Icon

                                                  Resident 1071657

                                                  Verified Resident 2013 - 2022

                                                  10/3/2022

                                                  I have lived here for 9 years and I have had a pretty good over all experience. The trash compactor always being broken adds to the bug(roach) issue that has recently become a problem makes me want to move though.

                                                    Manager

                                                    10/7/2022

                                                    Encore at the Park
                                                    Hello Verified Resident 1071657, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Athens

                                                    1 Bed, 1 Bath | 889 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Montreal w/ Solarium

                                                    2 Beds, 2 Baths | 1,266 sq. ft.

                                                    See Floor Plan Details

                                                    Utah

                                                    2 Beds, 2 Baths | 1,168 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    4.1

                                                    Safety

                                                    4.2

                                                    Office Staff

                                                    4.6

                                                    Maintenance

                                                    4.5

                                                    Neighborhood

                                                    3.9

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    14

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    92.86%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    15.5 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Other
                                                    • Alarm
                                                    • Balcony or Patio
                                                    • Black Appliances
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Ceiling Fans in Bedrooms
                                                    • Clubhouse
                                                    • Convenient to RTP, Duke University, Shopping and Entertainment
                                                    • DishWasher
                                                    • Fitness Center
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Patio
                                                    • Pets Allowed
                                                    • Premium Appliances
                                                    • Premium Lighting Package
                                                    • Swimming Pool with Spa
                                                    • Wood Floors
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                                                    Leasing

                                                    From the time you enter our beautifully landscaped community, you'll know that you've discovered someplace special. Encore at the Park Apartments For Rent in Durham, North Carolina will allow you to relax while enjoying our amenities. Encore at the Park is a pet-friendly community with a resort-style pool, fitness studio, and a small cafe that will allow you to enjoy a cup of tea. Our business center is equipped with a fax, and up-to-date technology. Grilling with your friends becomes a breeze on the barbecue located in our picnic area. These are just a few of the amenities designed especially for you. Encore at the Park is located just minutes from RTP, Duke University, and some of North Carolina's finest shopping and entertainment. Our atmosphere combined with our location will show you why Encore at the Park is an ideal place to call home.
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                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3431

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?
                                                    Angela_J852
                                                    Answered on: 02/14/2022
                                                    A: Yes, sounds like a football or hockey game is being played nonstop.
                                                    Teresa_M511
                                                    Answered on: 10/04/2018
                                                    A: I can hear both of mines and I know they can hear me, but I have great neighbors.
                                                    Lorraine_K
                                                    Answered on: 09/01/2018
                                                    A: I hear my upstairs neighbors stumping and pounding and bouncing basketball at least that is what is sounds like. I have to turn my TV up due to this problem. Otherwise very quiet.
                                                    Gringomaldito
                                                    Answered on: 07/12/2018
                                                    A: Yes! You hear everything especially since they fight almost every night!

                                                    Frequently Asked

                                                    Based on 189 number of votes by renters, Encore at the Park is currently rated 3.9 out of 5 stars.
                                                    Encore at the Park is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Encore at the Park is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Encore at the Park is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Encore at the Park is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Encore at the Park is rated 3.9/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Encore at the Park is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 92.8571% of their community reviews in the past year.
                                                    Managers have replied within 15.5 days to their community reviews in the past year.
                                                    Greystar
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    July 2024

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                                                    Baths

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                                                    Encore at the Park is a 889 - 1,491 sq. ft. apartment in Durham in zip code 27713. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Chapel Hill, Morrisville, Carrboro, Hillsborough, and Cary.

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