Woodlake Reserve

1000 Lydia's Way, Durham, NC 27713
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Woodlake Reserve

1000 Lydia's Way

Durham, NC 27713

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
Noise
Maintenance
Safety
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3.8National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
3.2
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.3
Move-in
How residents felt about their move-in experience.
4.2
Unclosed Prospects
What prospective renters had to say about their visit.
4
Work Order
Our team's performance in responding to service requests.
72%RECOMMENDED
THIS PROPERTY
VS
79%CITY AVERAGE

Ratings & Reviews

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Woodlake Reserve Manager

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Resident 2019 Not Recommended
Reviewed 11/01/2019
Originally when I moved here I was super excited about moving here but I live on second floor & that has been beyond the worst move I've ever made in my life the neighbors above me are so loud because walls and floors are so thin… See More
Woodlake Reserve Manager11/04/2019

Thank you for your feedback on Woodlake Reserve. We apologize for the concerns you are having with noise and parking. We would like to discuss your concerns with you further. Please feel free to reach out to Barry at 919.361.1132 or [email protected] so we can discuss your concerns and see what we can do to improve your time here. We're glad to hear that your work orders are completed quickly. We look forward to speaking with you soon.

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Verified Resident 709468 2019 Not Recommended
Reviewed 10/23/2019
No good parking anyone can park in the lot even if they dont live here. I come home after midnight theres nowhere for mw to park. And maintenance is terrible. I had a maintenance issue about 2 weeks ago when they did come out they didn't… See More
Woodlake Reserve Manager10/28/2019

Thank you for your feedback on Woodlake Reserve. We appreciate you bringing the parking issues to our attention. As for your maintenance concern, please contact our office directly so we can look into it further. Our phone number is 919-361-1132 or email us at [email protected] Thank you.

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Verified Resident 704591 2018 - 2019 Recommended
Reviewed 10/08/2019
Love my apartment and community but the sense of urgency is not there. I would like for maintenance request to be handled in a timely fashion according to the level of the request. Other than That everything else is perfect.
Woodlake Reserve Manager10/10/2019

Thank you for your review of Woodlake Reserve. We're glad you love your apartment home. We appreciate your feedback on our maintenance team. Please contact our office at 919.361.1132 so we can get your concerns resolved in a timely manner. We are glad you are otherwise enjoying your time here and look forward to speaking with you soon.

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Verified Resident 703603 2019 Not Recommended
Reviewed 10/06/2019
Since I have moved in, I have had issues just about every month. The first week I moved in, the stove did not work. I immediately notified maintenance. Also my ice maker did not work and I again had to notify maintenance. This is all happening… See More
Woodlake Reserve Manager10/22/2019

Thank you for your feedback on Woodlake Reserve. We work hard to provide an excellent experience for all of our residents. We apologize for the issues you faced when you first moved in. Please contact the office at 919.361.1132 so we can discuss all of your concerns and make sure any repairs you still need are completed quickly. Thank you.

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Resident 2016 - 2019 Not Recommended
Reviewed 08/26/2019
I lived here for three leasing terms and this property has had two different companies and a plethora of staff. They are down right unorganized and horribly managed. If I would have known I would have to deal with the staff that's there I would have… See More
Woodlake Reserve Manager09/03/2019

Thank you for taking the time to review Woodlake Reserve Apartments. We would like to discuss your concerns with you further. Please contact our office at 919.361.1132 or email [email protected] so we can address your specific situation. Thank you.

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Verified Resident 684517 2019 Recommended
Reviewed 08/22/2019
The apartment has Good spacing. The rooms are a great size and closet space since i have alot of items. The community is also in a great location as it's near the mall, many restaurants and close to work
Woodlake Reserve Manager08/23/2019

Thank you for your great review of Woodlake Reserve. We're glad that your apartment home is a nice size with great closet space and that you appreciate our proximity to shopping, restaurants, and employment. Thank you for choosing to call us home.

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Verified Resident 682157 2019 Recommended
Reviewed 08/18/2019
Apartment ratings are at times not accurate, as each individual has a different expectation of how a complex should conduct maintenance and their customer service. I believe that having an overall rating of a complex is great but you also need to visit to see for… See More
Woodlake Reserve Manager08/19/2019

Thank you for your feedback on Woodlake Reserve. We appreciate your comments and understand that everyone has different experiences and expectations. We would love for everyone to come tour our community and see it for themselves. If you have any questions or concerns we can address, please feel free to reach out to our office at 919.361.1132 or email [email protected]

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Verified Resident 663882 2014 - 2019 Recommended
Reviewed 07/12/2019
When I moved in, it was managed by MAA. The manager was very welcoming. She worked very hard to push through the paperwork because I was on a very short deadline. When the apartment was not ready by the move in date, she pulled personnel to… See More
Woodlake Reserve Manager07/12/2019

Thank you for your excellent review of Woodlake Reserve. We're glad that our team went above and beyond to ensure you could move in by your desired date. We're glad to hear that our team has been so welcoming and we still always appreciate feedback from residents on how we can improve your time here. Thank you for making Woodlake Reserve your home.

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Verified Resident 663641 2018 - 2019 Not Recommended
Reviewed 07/11/2019
the office staff barely answers the phone or returns important messages. It's very hard to get ahold of anyone . Maintenance could be better, they mark orders complete when they have not been done at all
Woodlake Reserve Manager07/26/2019

Thank you for your feedback on Woodlake Reserve. We work hard to provide an excellent experience to all of our residents. In addition to phone, we can be reached via email at [email protected] Please reach out to our office so we can discuss your concerns further and work to resolve any outstanding maintenance issues you might have.

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Verified Resident 660139 2019 Recommended
Reviewed 07/03/2019
So far it's been a great experience. Some dog owners don't pick up after their pets as I have witnessed, but most do. I like the quiet of the community as well. Looking forward to many years here at Woodlake.
Woodlake Reserve Manager07/03/2019

Thank you for your review of Woodlake Reserve. We are glad that you are enjoying our community so far and that you find it well-kept. We work very hard to keep our property clean for all residents. If you see anything, please contact our office so we can clean it up. Our phone number is 919.361.1132. Thank you for your feedback.

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Verified Resident 645710 2016 - 2019 Not Recommended
Reviewed 05/28/2019
RUN AWAY!!!! as fast as you can. This company is a joke and doesn't give a ---- about their tenents. I could not be more dissatisfied with the way I've been treated... oh and I was mauled on their property and they still treat me like… See More
Woodlake Reserve Manager05/30/2019

Thank you for letting us know about your concerns. We would like to discuss them in further detail. Please contact our office at your earliest convenience so we can work toward a resolution.

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Verified Resident 634599 2016 - 2019 Recommended
Reviewed 05/02/2019
I love it here the apartments are beautiful! The office team are always positive, and help in any way possible. I have been here 3 years and the current management is by far the best. I would recommend Woodlake Reserve to all my friends.
Woodlake Reserve Manager05/02/2019

Thank you for your excellent review of Woodlake Reserve. It's great to hear that our team members are positive and helpful. Thank you for recommending Woodlake Reserve and making us your home.

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Verified Resident 633895 2019 Recommended
Reviewed 04/30/2019
I have lived here for about 15 months and love it! The office staff is very friendly and helpful and the neighbors are nice. Any time I've had issues, they've been taken care of quickly. The rents are rising, but that's just the area in general.… See More
Woodlake Reserve Manager05/01/2019

Thank you for your excellent review of Woodlake Reserve. We are glad that you have enjoyed living here and that our team and your neighbors have been friendly. It's also great to hear that any issues are quickly rectified. Thank you for making Alexandria Park your home.

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Verified Resident 631452 2019 Recommended
Reviewed 04/25/2019
Its a nice and pretty quiet community. Everyone is very friendly. The staff was very helpful with the application process and move in process. The apartment is very spacious and has everything i need to make it my home
Woodlake Reserve Manager04/29/2019

Thank you for your excellent review. It's great to hear that you enjoy our community and find our team helpful. We appreciate that you find your home spacious and are glad you chose Woodlake Reserve for your home.

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Verified Resident 624621 2019 Recommended
Reviewed 04/08/2019
When I first moved in here it was rocky. However Barry tried his best to make sure my move-in was as comfortable as possible. Some ppl don't pick up after there dog. It's kind of quite over here which is great.
Woodlake Reserve Manager04/16/2019

We are very sorry about your move-in experience. We are glad to hear that Barry stepped up and helped resolve your concerns. We are glad you find our community quiet. Please contact our office at 919-361-1132 if you have any additional questions or concerns. Thank you.

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Verified Resident 620175 2019 Recommended
Reviewed 03/27/2019
Nice area and it's quiet. Some units are updated, which makes the rent reasonable. The apartment layouts are nice and the access from bedroom to balcony is very nice. Overall, it is a nice community that should be explored if looking to move.
Woodlake Reserve Manager03/27/2019

Thank you for your great review of Woodlake Reserve! We are glad to hear that you find the area and apartment layouts meet your needs. We appreciate your recommendation and thank you for choosing Woodlake Reserve for your home.

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Verified Resident 619090 2018 - 2019 Not Recommended
Reviewed 03/24/2019
People are nasty here..they throw debris ground and the garbage always stays broke. The maintenance people always keeps it cleaned but the residence if they ha e cups or bag/box of food and after finishes its thrown on the ground.
Woodlake Reserve Manager03/25/2019

Thank you for your review of Woodlake Reserve. Please contact our leasing office at 919.361.1132 or [email protected] so we can address your concerns related to the trash. Thank you for letting us know.

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Verified Resident 619198 2019 Recommended
Reviewed 03/24/2019
The community is pleasant. I haven't had any issues. No crazy people. My neighbor actually bought me pizza and wings when I first moved in. That southern hospitality! So far everyone has been kind and respectful
Woodlake Reserve Manager03/25/2019

Thank you so much for your excellent review of Woodlake Reserve. We are glad you are finding your experience here to be pleasant and are enjoying the southern hospitality here in Durham.

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Verified Resident 610578 2019 Recommended
Reviewed 03/03/2019
I have no problems really besides the couple work orders.. one thing that was a lil disturbing is that the trash is full and I had to put my trash outside the trash on the street.. I didn't like that really but it's out of my… See More
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Verified Resident 605833 2019 Recommended
Reviewed 02/19/2019
I love the location of the complex. The apartments are spacious and well maintained. Staff has been friendly throughout the entire leasing process. I have enjoyed my transition so far and I look forward to the future here in this community. See More
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Verified Resident 404448 2018 - 2019 Not Recommended
Reviewed 01/27/2019
It's been awful since day 1. I've had nothing but problems and I wanted to move out the day I moved in but they wouldn't let me. If I knew then what I know now, I never would have leased here. Save yourself the headache -… See More
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Verified Resident 595744 2019 Recommended
Reviewed 01/22/2019
Settled in nicely. Office staff is friendly and helpful. My apartment is comfortable and the neighborhood is quiet. I look forward to using the amenities and exploring the area around the community. Glad you are pet friendly.
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Verified Resident 594124 2019 Recommended
Reviewed 01/17/2019
I just moved in last week and so far it has been great! The staff is very friendly and helpful, the apartment is adorable and spacious and was clean. The neighbors I have met so far have been very friendly and I feel safe here. The… See More
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Verified Resident 590120 2017 - 2019 Recommended
Reviewed 01/06/2019
There are noticeable improvements being made to growns and overall look of the community. Trash continues to be an issue on grows as well as at compactor. Not sure what to do about it????There needs to be more focus/training the community on compactor use. Piles of… See More
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Verified Resident 578371 2018 Recommended
Reviewed 12/03/2018
I've been apart of the Woodlake Community for going on 3 years now and I've been so happy with the current staff! They're a million times better than the previous management, I've found them to be so helpful, friendly and prompt!
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Features & Amenities

Laundry

  • In-Unit Washer/Dryer
  • Laundry On-Site
  • Washer/Dryer Connections

Pets

  • Cats Allowed
  • Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    677

  • Available
    Avail.

    N/A

  • Model

    A1

  • Price

    N/A

  • SQ. FT.

    873

  • Available
    Avail.

    N/A

  • Model

    A2

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    958

  • Available
    Avail.

    N/A

  • Model

    B1

  • Price

    N/A

  • SQ. FT.

    1,044

  • Available
    Avail.

    N/A

  • Model

    B2

3 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,216

  • Available
    Avail.

    N/A

  • Model

    C1

Disclaimer: Special, prices and availabilities subject to change.

Leasing

The location is everything at Woodlake Reserve, where our prime positioning offers the best of both worlds. Woodlake Reserve is quietly nestled just 2 miles from the excitement of outdoor shopping, premiere upscale retailers, movie theaters, laid-back dining and lively entertainment at The Streets at Southpoint and Main Street. At Colonial Village at Woodlake our peaceful community is both a haven for relaxation and a magnet for the adventurous.

Management Company: Blue Ridge

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Woodlake Reserve is a 677 - 1,216 sqft apartment in Durham in zip code 27713. This community has a 1 - 3 bedroom, 1 - 2 bathroom. Nearby cities include Chapel Hill, Carrboro, Morrisville, Hillsborough, and Cary. 27707, 27703, 27517, 27701, and 27519 are nearby zip codes.

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Woodlake Reserve

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Management Photos (80)

  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
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  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
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  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
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  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
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  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
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  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
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  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 05/28/2019) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 08/01/2017) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 08/01/2017) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 08/01/2017) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 08/01/2017) Image of Woodlake Reserve in Durham, NC
  • (Manager photo uploaded on 08/01/2017) Image of Woodlake Reserve in Durham, NC

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Resident Photos (6)

  • (Resident photo uploaded on 11/17/2014) Image of Woodlake Reserve in Durham, NC
  • (Resident photo uploaded on 11/17/2014) Image of Woodlake Reserve in Durham, NC
  • (Resident photo uploaded on 11/17/2014) Image of Woodlake Reserve in Durham, NC
  • (Resident photo uploaded on 11/17/2014) Image of Woodlake Reserve in Durham, NC
  • (Resident photo uploaded on 11/17/2014) Image of Woodlake Reserve in Durham, NC
  • (Resident photo uploaded on 11/17/2014) Image of Woodlake Reserve in Durham, NC
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