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Plantation at Fayetteville

3050 Plantation Garden Blvd

Fayetteville, NC 28303



  Verified Resident 788802
vrp · 2020
Rating Breakdown
Office Staff
We moved to NC during the pandemic but was so pleased with how swift, professional and friendly the staff was at the front office, specifically Hailey and Taylor. We have since been here nearly three months and still love it. There have been lots of roaches in the apartment and I'm 99.9% sure our carpet was NOT professionally cleaned before we moved in, but we are making the best of it. We were told that each apartment is "professionally cleaned," carpets are "professional cleaned," and that each apartment is painted between residents. All false. carpets would have the lines and stiffness from professionally being cleaned, the fans wouldn't have years of dusts on them, and the apartment would smell of fresh paint. Obvious things to note when looking back, but we were in a hurry to move in. The gym is still closed and the front office makes you sign in when going to the pool to limit the number of guests. It's a good system and should be used for the gym as well. The pool hours are limited to the office hours, but they should be expanded to the full day/until 8pm like normal. I think the apartment complex just don't want to pay someone to monitor the pool use after office hours, which is bizarre because that is what the residents are paying for - the amenities! Speaking of amenities, we moved here for the outdoor grills but two of the four grills (the two outside of pool area) are DISGUSTING! Ants crawling the outside and often in the inside, caked on grease waiting for a grease fire, no tools to clean the grills before and after use, and rarely has propane. Such an easy and cheap fix to have them maintained but the cleanliness and usability is clearly not a priority. I've had this conversation with several other annoyed tenants. Location is great and secluded, which is likely why the front gates are NEVER closed after office hours. No need for the gate clicker. Reasons TO live here: friendliness of tenants, the amazing maintenance team, kindness and quickness of front office staff, Amazon hub, location, trash service, and easy application process. Reasons NOT to live here: high rent for those needing a short term stay and dramatically increases, grass is very patchy and not family friendly, staff isn't always helpful but are always nice, pool is limited hours for monetary reasons, grills are often unusable, promises of "professionally" cleaned apartment are not accurate. Overall, great experience and would recommend living here to others, of course with the caveat to pay close attention to the condition and promises of cleanliness of the apartment before move in.
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Plantation at Fayetteville

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