The Cottages On Elm

1000 A Elm Street, Fayetteville, NC 28303
1000 A Elm Street, Fayetteville, NC 28303

Check Availability

The Cottages On Elm

 
 
 
 
 
 

ApartmentRatings Property Breakdown

RENTER RATING
Based on 129 
Reviews
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
4.5National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.5
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.5
Work Order
Our team's performance in responding to service requests.
88%RECOMMENDED
THIS PROPERTY
VS
89%CITY AVERAGE

Ratings & Reviews (129 Reviews)

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
AVERAGE RATING
See Rating Breakdown
Noise
Maintenance
Safety
Grounds
Office Staff
The Cottages On Elm Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 742475 2016 - 2020 Recommended
Reviewed 02/06/2020
The staff has always been prompt to handle problems and courteous. The only problem I really have is the rent goes up every year with nothing to justify the change. I am an older person who doesn't make a lot of money and it is tough.… See More
The Cottages On Elm Manager02/06/2020

Thanks so much for your positive review! At The Cottages on Elm, we strive to cultivate a top-notch living experience for our residents, and we truly appreciate your compliments. We look forward to continuing to provide you with attentive, friendly customer service. Please don't hesitate to reach out if we can be of assistance in the future!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 738479 2017 - 2020 Recommended
Reviewed 01/23/2020
I used the cottages on elm app to report a non plumbing issue in the bathroom. They responded With an email to let me know they will be out shortly and came out and fixed the problem - thank you cottages on elm. See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 738603 2018 - 2020 Recommended
Reviewed 01/23/2020
The community is great. It is close to shopping, restaurants and groceries. The only thing is that the price continue to increase and there are no amenities to justify the price. As a resident of this community I feel that once I move in I should… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Dlawson95 • Resident 2019 Not Recommended
Reviewed 12/07/2019
I've lived here for 3 years moved in when my daughter was just 3 days old I remember because I had just been released from the hospital and had to Come put in my deposit. In those 3 years it has turned bad shootings are happening… See More
The Cottages On Elm Manager12/16/2019

We're sorry to receive this feedback. It's important to us that our residents are happy and comfortable in their homes, and we regret that your stay has been so frustrating. Due to the number and severity of your concerns, we feel direct communication is the best way to move forward. Please stop by the office or give us a call so we can properly address your concerns. Thank you

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 720180 2018 - 2019 Not Recommended
Reviewed 11/21/2019
One thing that I did not like was not being sat down and told about rental increase for lease renewals. I do like the fact the apartment community is quiet. I wish they had some type of exercise room or pool.
The Cottages On Elm Manager11/21/2019

Hi, thank you for this feedback. We're sorry to hear that you're not happy with your stay so far. Our renewal rates do change based on availability and other factors. We'd be happy to have a conversation with you about this and anything else you'd like to bring to our attention. Please give us a call or come to see us in the office when you get a moment. We want all of our residents to be happy living here at The Cottages on Elm.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2019 Recommended
Reviewed 11/06/2019
I love the cottages, it is really a nice and quiet place to live and everyone here is very friendly. Maintenance keeps the place very clean and presentable. The staff are always very helpful when you need them.
The Cottages On Elm Manager11/06/2019

Thanks for the five-star rating! We're happy to have you as a member of our wonderful community here at The Cottages on Elm. We truly appreciate your positive remarks and hope you'll continue to enjoy our community's friendly employees, peaceful setting, and convenient location for a long time to come!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2019 Recommended
Reviewed 11/06/2019
Awesome community, love my apartment, the location is perfect and close to everything! Feels like home! Wouldn't want to live anywhere else. Great place to raise a family. The staff is amazing and always there to answer all my millions of questions.
The Cottages On Elm Manager11/06/2019

Thank you for this five-star review! We're thrilled that you're happy living here at The Cottages on Elm. We appreciate your kind words about our Team -- it's our pleasure to make sure our residents are happy and comfortable living in our community. As always, please let us know if you need anything or if we can answer anymore of your questions!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 709836 2019 Recommended
Reviewed 10/24/2019
Very nice and warm welcome back as I had previously lived in these apartments years ago. I was also thankful that the landlords gave me a few options to choose from before I made my decision and the option I was able to choose was to… See More
The Cottages On Elm Manager10/24/2019

Thank you for this review! We're so pleased that you've found your way back to The Cottages on Elm. We're happy to have you back as a resident!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 709368 2019 - 2020 Not Recommended
Reviewed 10/23/2019
Very unpleasant. Four days after moving in my daughter's computer was stolen from the car. A neighbor kids vandalized my door while away, and children running , jumping, and screaming throughout the apartment daily. Only when a young man is home, which I saw in December… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
J. Fleming • Resident 2019 Recommended
Reviewed 10/22/2019
Ive lived at the Cottages since 2007. There's a reason for that...it's a great little community that has a lot to offer. You can't beat the price, it's quiet, conveniently located (close to downtown, great schools if you have kids, ft Bragg is just a skip,… See More
The Cottages On Elm Manager10/24/2019

We're thrilled to receive this feedback! Thanks so much for taking a moment to speak so highly of our community here at The Cottages on Elm. We share your enthusiasm for our wonderful staff, convenient location, and we appreciate your compliments. We look forward to continuing to provide you with exceptional service for another 12 years. Have a great day!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 698812 2019 Recommended
Reviewed 09/24/2019
The staff was very nice and helpful on finding the right apartment for me, and also helping every step of the way while i was filling out the application and moving in to my new apartment. The apartment was nice, it smelled clean and had brand… See More
The Cottages On Elm Manager10/10/2019

Thank you so much! At The Cottages, we're committed to providing exceptional customer service, as it's just one of the many ways we demonstrate our commitment to better apartment living. We appreciate your five-star rating!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 671749 2019 Recommended
Reviewed 07/31/2019
The staff was very helpful and knowledgeable about the community, the apartments are old but in very good condition. I would recommend this community if you want a nice quiet place. It is close to stores and the bus line. See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 668765 2019 Recommended
Reviewed 07/23/2019
Love it here. The staff is always courteous and willing to make this community an ideal place to live. The maintenance guys are always willing to provide assistance and they are always willing to provide advice on specific things that are needed to know. Keep up… See More
The Cottages On Elm Manager10/24/2019

Thank you for awarding The Cottages on Elm with a five-star rating! It's wonderful that you're experiencing the exceptional customer service that our residents expect and deserve. We hope you'll be happy here for a long time.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 653986 2019 Recommended
Reviewed 06/18/2019
The move in process was so smooth. This is my first apartment, I had no idea what I was doing. The leasing team took great care of me! My new house was completely prepared upon my move in date. My home was clean, and my neighbors… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 651275 2019 Recommended
Reviewed 06/11/2019
it's been great, the people and staff have been really nice and out going to us. work orders get completed in a timely fashion, the office make sure that all my needs at taken care of. thanks for everything
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 651278 2019 Recommended
Reviewed 06/11/2019
Moved in after huge home sold and love it very quiet and convenient to shops . Maintenance keeps yards clean . Wonderful office staff taking care of your needs. So happy I moved here to this neighborhood .
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 644660 2017 - 2019 Not Recommended
Reviewed 05/25/2019
Everything was fine till my neighbors moved in and they have a nasty smoking habit. The apartment is SUPPOSED to be separated airways but that is not what I experience. Whenever I use the ac or heating heck even the Dryer theres a hi chance all… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 642087 2019 Recommended
Reviewed 05/18/2019
I like my unit and the neighborhood but the air conditioning has put a damper on my move in as I am disabled and can not be in extreme heat. On hot days I am relegated to one room in my unit. I would like to… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 640402 2019 Recommended
Reviewed 05/14/2019
Everyone is very nice. It is a quiet community and i wasnt sure about parking but i always have a space. Rosco and I love the dog park. The office ladies are very friendly and the maintance staff gets things done within a day. See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 638536 2018 - 2019 Recommended
Reviewed 05/10/2019
I enjoyed living in the apartment untill the women and the children moved in beside me and now I am not comfortable in my own home.The noise is unbearable.I am keeping a daily journal on all the things that is taking place with them and the… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 623662 2019 Recommended
Reviewed 04/04/2019
The staff is very attentive to your needs. Everyone is courteous and they strive on always making a great first impression. An aspect that has impressed me the most is the fact that the maintenance staff is quite active to ensure that the grounds are both… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 610112 2019 Recommended
Reviewed 03/01/2019
I was pleased with the maintenance and the politeness of both the office staff and maintenance crew ...... ..... ..... ...... ...............................................,,,,,, ..................... ..... See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 609149 2018 - 2019 Recommended
Reviewed 02/26/2019
The community is a very quite community. It is in walking distance to so many different stores and restaurants. It is also about a 5 minute walk to the bus (Fayetteville Area System of Transit FAST) stop. Office staff is great, they are very kind and… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 603506 2019 Recommended
Reviewed 02/12/2019
Just moved in, but so far, everyone is doing a good job. Staff is always friendly. It is a safe convenient place to live. Lots and lots of sidewalks for walkers and runners. Close to shopping and restaurants.
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 598986 2019 Recommended
Reviewed 01/31/2019
Cute two bedroom place, quite place with quite streets. Has sidewalks to walk on instead of the road! Convenient to main roads and shopping centers. Staff are very friendly and helpful. Just have been here for under a week and feels like home with people that… See More
How was this review?
Useful
Thanks for voting!
Report

Features & Amenities

Parking

  • Uncovered Parking

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $852

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $763

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price

    $782

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing

Live Well at the Cottages on Elm! Ideally located only minutes from Eutaw Shopping Center, Fayetteville Technical Community College, Fort Bragg, Pope AFB, Cross Creek Mall & downtown Fayetteville. Our cozy garden apartment homes are uniquely designed and affordably priced. Our charming neighborhood setting, craftsman style finishes, community spirit, abundant green spaces & tree lined streets will make you excited to call the Cottages your new home - Come see us today!

Questions & Answers

There are no questions yet for this property!
Be the first to ask.

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.
Please allow up to 24 hours for your answer to be visible to the public.
· Just Now

The Cottages On Elm Gallery

Manager Uploaded Photos

Similar Properties

Image of Legacy at Cross Creek in Fayetteville, NC

Legacy at Cross Creek

Fayetteville, NC

Image of Lake in the Pines in Fayetteville, NC

Lake in the Pines

Fayetteville, NC

The Cottages On Elm is an apartment in Fayetteville in zip code 28303. This community has a 1 - 2 bedroom, 1 - 1.5 bathroom, and is for rent for $763 - $852. Nearby cities include Franklinton, Hope Mills, Spring Lake, Raeford, and Lillington. 28314, 28301, 28304, 27525, and 28306 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

The Cottages On Elm

Provided by Property Management

Management Photos (3)

  • (Manager photo uploaded on 06/20/2018) Image of The Cottages On Elm in Fayetteville, NC
  • (Manager photo uploaded on 06/20/2018) Image of The Cottages On Elm in Fayetteville, NC
  • (Manager photo uploaded on 06/20/2018) Image of The Cottages On Elm in Fayetteville, NC

Provided by Other Residents

Resident Photos (5)

  • (Resident photo uploaded on 01/16/2014) Image of The Cottages On Elm in Fayetteville, NC
  • (Resident photo uploaded on 01/16/2014) Image of The Cottages On Elm in Fayetteville, NC
  • (Resident photo uploaded on 01/16/2014) Image of The Cottages On Elm in Fayetteville, NC
  • (Resident photo uploaded on 01/16/2014) Image of The Cottages On Elm in Fayetteville, NC
  • (Resident photo uploaded on 01/16/2014) Image of The Cottages On Elm in Fayetteville, NC
  Back To Top