Review History for folson713

The Villagio


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folson713

prospectiveVisited 2020

10/24/2020

Whether a community is 100 occupied or not, your staff should NEVER be rude to someone trying to inquire. Currently looking for an apartment on a VERY flexible time frame and having someone hesitantly give you information, while being rude and speaking over you, or talking to others while on the phone is disgusting. I can understand being busy "Can i call you in a while when I am able to provided better information and uninterrupted time to answer your questions." Sure this community looks beautiful, but if I'm already getting terrible treatment at the inquiring and leasing stage I'd HATE too see how they treat their residents. My guess: as a last priority. I'm not sure what management company this is - but if its an example of anything - any property then run is probably just as bad. For this lady to be willing to allow a potential customer to the property hang up irritated and with may unanswered questions shows that they do not value their residents or potential residents - and probably their homes. I can only make assumptions based on my experience, but I bet maintenance concerns are NOT handled in an appropriate amount of time or with great care - and that is a concern to anyone looking for a community to call their HOME. Do not recommend even calling this place. EDIT: Just looked for their website only to find it has expired. They do not even have a website? DONT BE DESPERATE ENOUGH TO LEASE HERE - there are better places and better customer service options available.

    Review 28 out of 89

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    The Villagio

    March 2024

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