| Number of reviews in the past 365 days | 4 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 1.75 days |
Willow Run Apartments
157 Treetop Dr., Fayetteville, NC 28311
157 Treetop Dr., Fayetteville, NC 28311
Floor Plans
- $710+
- $795+
- N/A
Contact Property
Willow Run Apartments
157 Treetop Dr.
Fayetteville, NC 28311
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (6 Reviews)
No reviews match your search.
Property's Favorite
anonymous • tenant • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/09/2020
I love Willow Run Apartments Management is the best part Portia and Wendy are really attentive to their tenants, the area is quiet and Safe and full of amenities. I would recommend Willow Run as your next home, With full satisfaction guaranteed. See More
Useful 0
Thanks for voting!
Report
Willow Run Apartments Manager
09/10/2020
WOW! Thanks for the great review, anonymous, and the awesome star rating. It made our day here at Willow Run- it's great comments like yours that help set us apart from the rest. Don't hesitate to let us know if there's anything we can do for you! Cheers and Happy living!
Resident • 2019 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/26/2021
I cannot wait until this lease is up. I have lived here for nearly two years and don’t want to live here any longer. You’ll have loud, and inconsiderate neighbors who like to blast their music into the night. Walls are paper thin so you can… See More
Useful 0
Thanks for voting!
Report
Willow Run Apartments Manager
03/02/2021
Hello anonymous, Thank you for letting us know about your concerns in a form of a review. We value all feedback as it helps us deliver a better experience next time. We would love to address these issues more but unfortunately we do not know who you are. Please feel free to reach out to us at [email protected] to discuss further. Best Regards.
Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/09/2020
I love Willow Run Apartments Management is the best part Portia and Wendy are really attentive to their tenants, the area is quiet and Safe and full of amenities. I would recommend Willow Run as your next home, With full satisfaction guaranteed. See More
Useful 0
Thanks for voting!
Report
Willow Run Apartments Manager
09/10/2020
WOW! Thanks for the great review, anonymous, and the awesome star rating. It made our day here at Willow Run- it's great comments like yours that help set us apart from the rest. Don't hesitate to let us know if there's anything we can do for you! Cheers and Happy living!
Resident • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/09/2020
I enjoy staying in willow run . Has many shopping centers and stores in surrounding area and is plus. Neighborhood is also quiet and great staff. Also has the Cafe Fear Valley trail located in the back of complex that is refreshing. See More
Useful 0
Thanks for voting!
Report
Willow Run Apartments Manager
09/10/2020
Hello anonymous! Thank you so much for the awesome review and 5 stars! We're always happy to hear great things from our residents here at Willow Run. Please don't hesitate to reach out if there's anything else we can do, we're here for you! Cheers and Happy living!
Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/09/2020
The maintenance and staff have always been easily accessible. I haven't had any issues with any of the residents that have came in and out of my building. The two times that maintenance has been needed they have quick to respond. See More
Useful 0
Thanks for voting!
Report
Willow Run Apartments Manager
09/10/2020
Thanks for the great review, anonymous! It made our day here at Willow Run- it's great comments like yours that help set us apart from the rest. Don't hesitate to let us know if there's anything we can do for you in the future! Cheers and Happy living!
Sonya_F981 • Resident • 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/12/2019
The staff in the office and maintenance they are willing to out their way to help you and very knowledgeable. The area is beautiful, quite and near everything. The amenities are great, the area is very well clean and well maintained daily. The staff always makes… See More
Useful 0
Thanks for voting!
Report
Willow Run Apartments Manager
12/13/2019
Thank you so much, Sonya, for taking the time to write an honest review based on your experience. We're so happy to hear how much you enjoy your apartment home at Willow Run. Our team works very hard to make sure our residents have an enjoyable living experience, so please don't hesitate to reach out by e-mail, phone or stop in the office if there's anything we can do for you. We're here for you!
Jasmin_R249 • Resident • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/11/2019
Overall, a great community, they're always concerned about the needs of their residents. Theyre kid friendly, pet friendly, military friendly, everything. Waters included in rent, theres always some special or community even going on. Theres a couple parks, laundry center, fitness center, and the cape fear… See More
Useful 0
Thanks for voting!
Report
Willow Run Apartments Manager
12/12/2019
Thank you so much for your kind words, Jasmin. We really appreciate you taking the time out to share your 5-star experience with us here at Willow Run. We count ourselves lucky for residents like you and want to ensure our resident's happiness. Please don't hesitate to reach out if there's anything we can do for you. We're here for you!
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry On-Site
- Washer/Dryer Connections
General
- Additional Storage
- Air Conditioner
- Balcony or Patio
- Carpet
- Clubhouse
- DishWasher
- Dog Park
- Fitness Center
- On-Site Maintenance
- On-Site Management
- Online Conveniences
- Package Receiving Service
- Plank Flooring
- Playground
- Pool
- Range
- Refrigerator
- Smart Home Features
- Sundeck
- Window Coverings
Pets
- Dogs Allowed
- Cats Allowed
Floor Plans & Pricing
1 Bedrooms, 1 Bathroom
- PricePrice
$710
- SQ. FT.
710
- AvailableAvail.
2 Units
- Model
One Bedroom One Bath
View Floor Plan
2 Bedrooms, 2 Bathrooms
- PricePrice
$795
- SQ. FT.
978
- AvailableAvail.
1 Units
- Model
Two Bedroom Two Bath
View Floor Plan
- PricePrice
$850 - $960
- SQ. FT.
1,025
- AvailableAvail.
3 Units
- Model
Two Bedroom Two Bath
View Floor Plan
3 Bedrooms, 2 Bathrooms
- PricePrice
N/A
- SQ. FT.
1,220
- AvailableAvail.
N/A
- Model
Three Bedroom Two Bath
View Floor Plan
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
Willow Run Apartments offers spacious one, two and three bedroom layouts in the Fayetteville, NC area and a community amenities package that blurs the lines of apartment living and resort vacationing! A spectacular swimming pool, impressive sundeck with outdoor grilling pavilion, fitness center, dog park and more provide for a superior apartment lifestyle. Updated accents including laminate countertops, wood style vinyl flooring and updated appliances are just a handful of the apartment features that can be yours when you choose to become a Willow Run Resident. Willow Run Apartments brings both comfort and convenience in a Fayetteville, NC location. Our Residents enjoy being in close proximity to several colleges and major employers. Entertainment is within reach with access to the vibrant downtown area (just 6 miles away), parks, shopping and local festivities. Day trips to one of North Carolina’s beautiful beach destinations is made possible with Willow Run’s exceptional location. There are many perks to enjoy as a Resident of Willow Run Apartments. Apply today to begin living your superior apartment lifestyle!
Office Hours
- Sunday: Closed
- Monday - Friday: 08:30 AM - 05:30 PM
- Saturday: Closed
Questions & Answers
There are no questions yet for this property!
Be the first to ask.
Your question has been submitted!
Please allow up to 24 hours for your answer to be visible to the public.
·
Type your answer:
Your answer has been submitted!
Please allow up to 24 hours for your answer to be visible to the public. Type your answer:
Your answer has been submitted!
Please allow up to 24 hours for your answer to be visible to the public. · Just Now
Frequently Asked
What are noise levels like at Willow Run Apartments?
The community is rated 3.8/5 stars, which is considered having quiet noise levels on average.
The community is rated 3.8/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Willow Run Apartments?
The community is rated 3.5/5 stars, signifying much satisfaction on average.
The community is rated 3.5/5 stars, signifying much satisfaction on average.
How safe is Willow Run Apartments?
The community is rated 3.5/5 stars, which is considered being very safe on average.
The community is rated 3.5/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.
The community is rated 5/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 1.75 days to their community reviews in the past year.
Managers have replied within 1.75 days to their community reviews in the past year.
Who manages Willow Run Apartments?
Monarch Investment & Management Group
Monarch Investment & Management Group
What is the pet policy at Willow Run Apartments?
Dogs Allowed
Cats Allowed
Dogs Allowed
Cats Allowed
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths
Willow Run Apartments Gallery
Manager Uploaded Photos
Floor Plans
Similar Properties
Tartan Place Apartments
Fayetteville, NC
The Heights at McArthur Park
Fayetteville, NC
Lake in the Pines
Fayetteville, NC
West End at Fayetteville
Fayetteville, NC
Willow Run Apartments is a 710 - 1,220 sqft apartment in Fayetteville in zip code 28311. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $710 - $960. Nearby cities include Franklinton, Hope Mills, Spring Lake, Raeford, and Pembroke. 28301, 28930, 28390, 27525, and 28314 are nearby zip codes.
