Review History for gastoncoteacher

Brentwood Chase


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gastoncoteacher

Resident 2009 - 2012

8/25/2012

I cannot believe the negative comments that are posted on this website. I have lived at Brentwood Chase for almost 3 years and plan to renew my lease for another year. I was speaking with a new neighbor when they mentioned that they were "happy that they ignored the ratings on the community and moved in anyway". When I questioned the ratings, they told me to check apartmentratings.com. Wow - can these people be talking about the same place that I call home? First of all, the office staff, maintenance men, groundskeeper, and even the lawn crew take top-notch pride in the property. I have never had an issue that took more than 24 hours to resolve. I had a problem with my air conditioning blowing warm air back in June and within 15 minutes, 2 maintenance techs were at my apartment working on the HVAC unit. (Now that is impressive) I also had to call in a work order for my flush handle on the toilet earlier this year and by the time I got home from work, it was fixed and I had a note that the handle had been replaced. I agree with the review from the airline pilot - I wouldn't live anywhere else in Gaston County. The office staff addresses me by name as well. If I stop in to pay my rent, put in a maintenance request, or pick up a package, I am always amazed that they know my name, which apartment I live in, and always ask how eveything is. They even know that I am a school teacher and ask how I am enjoying my time off during the summer off. Yes, my rent has gone up since I moved in, but what hasn't gone up? Gas, groceries, my electric bill, car insurance, etc - I still pay less than I did when I lived in Ohio and my apartment is newer, nicer, and the water is included! Best of all, teachers get a 5% discount (not sure if it is just those of us who work in Gaston County or if it is all teachers), but it means $31.00 per month off my rent just because I work for Gaston Co. Schools. If you are reading my review, please do not believe everything you read on this site - I LOVE Brentwood Chase and plan to stay! Realize that when someone is upset, they will tell everyone, but when they are happy, they tend to only tell a few. A more than satisfied Brentwood Chase resident

    Review 13 out of 30

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