Review History for tsmalley

Block 43


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tsmalley

Resident 2015 - 2016

7/12/2016

DO NOT RENT FROM THIS PROPERTY... The management is very unprofessional and rude. You can email or stop by to try to speak management and no one has time or even care to help you in any way. You will have overages every month with out any notice. They always portray to care and are concerned about you but they do not care about you as a tenant or your safety at all. I have never dealt with a company that allow people to represent there business in such a horrible way and not even care. I have been told personally by Courtney a staff member that she didn't care if I tried to contact someone higher up to get my issue resolved because it is clear that the entire staff is unprofessional and uncaring. PLEASE TAKE THE WORDS OF THESE REVIEWS AND RUN, DO NOT RENT FROM HERE YOU WILL BE VERY DISAPPOINTED.
    Manager

    7/14/2016

    Block 43
    Hello Tunesia, thank you for your comment. We look forward to the opportunity to correct this for you. We refer to the lease contract in regards to all fees and charges. If we have made an error or failed to explain the charges in depth, we sincerely apologize. I checked through my records and it appears I have not spoken with you. I would love to set up a meeting with you to personally address your specific needs or direct you to my Property Manager. Please contact me personally at Courtney.contursi@sterlinghousing.com so I can address your specific needs. I look forward to resolving your concern. Thanks again.

    Review 22 out of 68

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    Block 43

    March 2024

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