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Prospective Resident · 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/29/2017
THE STAFF WAS UNPROFESSIONAL. KENDRA, IN PARTICULAR, WAS NOT ONLY UNPROFESSIONAL IN HER DEMEANOR BUT ALSO HER ATTITUDE. HER INITITAL TOUR WAS NOT COMPLETE, SHE ONLY SHOWED A MODEL APARTMENT NOT OTHER AREAS. THE MANAGER, LAVONNE PRETENDED TO BE HELPFUL, BUT INSTEAD OF ADDRESSING MY QUESTIONS AND CONCERNS SHE LET HER "HENCHMEN" KENDRA ANSWER AS NASTY AS POSSIBLE. I ASKED FOR THE DIRTY AREAS IN THE APARTMENT (THE FILTHY AIR CONDITIONER CLOSET TO BE CLEANED; THE STOVE TO BE CLEANED; THE HOLES IN CEILING AND WALL; DIRTY BASEBOARDS; STAINS ON THE TOP OF THE REFRIDGERATOR, ETC.) TO BE CORRECTED ON THE NEXT BUSINESS DAY AND FOR THE REPAIRED AREA LEFT UNPAINTED TO BE PAINTED. HER RESPONSE WAS "THE MANAGEMENT WILL NOT TAKE CARE ANY OF THESE THINGS BECAUSE THEY ARE COSMETIC". SHE AND THE MANAGER PROCEEDED TO LEAVE WITH MY CHECK IN THE SAFE. I HAD TO RETURN TO GET MY CHECKS. THE FLAG WAS NOT ONLY FADED BUT HANGING BY A THREAD AND NOT ALL THE WAY UP THE FLAGPOLE. A DISRESPECTFUL ACTION. GIVING THIS PLACE ONE STAR IS AN OVERSTATEMENT. IT'S OBVIOUS THEY ARE USED TO "TRICKING PEOPLE INTO TAKING WHAT IS AVAILABLE NOT WHAT WAS OFFERED OR SHOWN" KEEPING APPLICATION FEES ARE A PLUS FOR THEM. I WAS ALSO SURPRISED TO FIND THAT THEY ARE A HUD APPROVED COMPLEX. THIS PLACE IS ATROCIOUS.
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