Review History for Verified Resident 713759

Laurel Springs


Updated Review

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Resident 713759

Verified Resident ā€¢ 2019 - 2024

1/27/2024

I absolutely love my community. I have since the day I 1st saw the community and the apartment I've been in since 2019. However, I didn't expect to have all the issues with the increase in rent every year and the inflexibility of giving help for the tenants to be able to pay the rent on time. My income now comes in the middle of the month and so I can't pay between the 1st and the 5th. And so you add like close to 125.00 which also affects my credit rating. I can pay the rent, but damn work with me so that my life isn't being screwed in the process. Never had this problem before moving here.
    Manager

    1/29/2024

    Laurel Springs
    We understand your concerns and appreciate you taking the time to share your experience at Laurel Springs. Our goal is to provide a comfortable living environment while also maintaining our business operations. We understand each resident's situation may be unique, and we're sorry to hear that you're experiencing difficulties. Please contact us at cdlaurel@liverangewater.com or (336) 886-5555 so we can discuss your concerns in more detail. Thank you, Laurel Springs.
    5 Previous Reviews

    Previous Review

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    Resident 833434

    Verified Resident ā€¢ 2019 - 2022

    6/26/2022

    The only complaint that I would state about this lovely community is the one I listed above. Until my most recent maintenance issue I have been very satisfied with all aspects of the community I live in.
      Manager

      6/27/2022

      Laurel Springs
      We appreciate you taking the time to leave us a review! We are so pleased that you are enjoying your new home. We truly wish to provide exceptional customer service to make your home the most enjoyable experience, so please let us know if thereā€™s anything we can do for you in the future. Thank you! ā€“ Laurel Springs

      Previous Review

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      Resident 833434

      Verified Resident ā€¢ 2019 - 2021

      5/25/2021

      I've been here since 2019 and I love everything about this place except that the rent increases every year. Living on a set income doesn't allow you to keep up with that and may have to move out after a few years because you can't afford it
        Manager

        5/26/2021

        Laurel Springs
        We are happy that you have enjoyed your experience here! In regards to your renewal, our prices are based on market prices, and as this area becomes more sought-after, prices in the market, unfortunately, increase as well. We would be more than happy to answer any questions you may have, so please stop by the office, give us a call at (336) 886-5555 or send me an email at cdlaurel@liverangewater.com. Thanks again for your review. - Kristi Flynt, Community Director

        Previous Review

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        Resident 833434

        Verified Resident ā€¢ 2019 - 2021

        3/15/2021

        With the exception of my upstairs neighbors myself and my husband even our doggie absolutely enjoy whole heartedly enjoy living in laurel springs. We love and look out for our neighbors. I love the cleanliness of the entire community and the fact that an effort has been taken to keep the doggie Park clean as our dog loves it there. There are a few who don't respect the convenience of the poop and scoop bags and cans but it has gotten better thanks to the workers who stay on top of the cleanliness of the park and the rest of the community.
          Manager

          3/15/2021

          Laurel Springs
          We are delighted to hear of your overall wonderful experience! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! - Kristi Flynt, Community Director

          Previous Review

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          Resident 833434

          Verified Resident ā€¢ 2019 - 2020

          10/17/2020

          I absolutely love it here I would and have recommended this community to friends and family. My apartment layout is beautiful and and my husband and doggy and I are very happy here. The only thing I don't like is that the rent increases every month which is hard on us with our income not going up like the rent So we'll probably be moving out within the next year or 2
            Manager

            10/19/2020

            Laurel Springs
            Thank you for this excellent rating! We are honored to have earned your high recommendation. - Kristi Flynt, Community Director

            Previous Review

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            Resident 713759

            Verified Resident ā€¢ 2019

            12/27/2019

            I absolutely love being a part of this community I love the comradery of the staff I would recommend this complex to anyone I know that's looking for a beautiful place to live I only wish there were more lighting. But I see that they're in the process of doing exactly that so we'll see an improvement soon
              Manager

              11/5/2019

              Laurel Springs
              We appreciate your five-star rating and positive review of Laurel Springs! Our residents' comfort and satisfaction is of the utmost importance to us; we're delighted that you and your husband are enjoying your stay at our community. - Kristi Flynt, Community Director

              Review 6 out of 400

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              Laurel Springs

              March 2024

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