I moved here from Ca and I did my apartment leasing over the phone/fax. This is mostly my fault but I thought that Birkdale Apartment Homes were the Apartments above the stores...Wrong! These apartments are across the street. The apartment is nice and all but the leasing staff is rude and does not seem to care about my maintenance needs. My lease is ending soon and I went to the "Apartments at Birkdale Village" but they were helping other people and I had to make an appointment. They seemed to be professional.