Provenza at Indian Trail
#5,845 #2 #472

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Provenza at Indian Trail

1021 Glenn Valley Lane , Indian Trail, NC 28079
(137 Reviews)
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Move-In Specials

Lease now to get one month free! Must move in by July 31st under select lease terms.

Floor Plans & Pricing

1 Bedroom

Suburban

1 Bed, 1 Bath | 768 sq. ft.

See Floor Plan Details

2 Bedrooms

Piedmont

2 Beds, 2 Baths | 1,044 sq. ft.

See Floor Plan Details

Petersburg

2 Beds, 2 Baths | 1,096 sq. ft.

See Floor Plan Details

3 Bedrooms

Seaboard

3 Beds, 2 Baths | 1,544 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.7

Safety

4.6

Office Staff

4.8

Maintenance

4.3

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

9

Manager’s Review Engagement

B+

Percentage of reviews responded to

77.78%

Manager’s Review Reply Time

C

Average time to respond to reviews

45.33 days

View Community Timeline
View Community Timeline

Provenza at Indian Trail Reviews

(111)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 749793

Verified Resident 2020

3/5/2020

This community has many amenities that are great to have in a home- the apartments are well appointed with upgraded craftsman style trim and modern color schemes. The location is great with shopping, restaurants, schools, and transportation within walking distance. I am very happy that… See More >
    Manager

    3/7/2020

    Provenza at Indian Trail
    Hi, thank you for taking the time to leave a review for us at Provenza at Indian Trail. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Provenza at Indian Trail Team
    Review Author Icon

    Resident 737230

    Verified Resident 2019 - 2020

    6/17/2020

    It is great. Hhhhhhuuuuuuuuuuuuuyuuuuuuuuyuyyuyuuuuuuyyyhhhhhhhhhhhhhhhh

      Manager

      1/21/2020

      Provenza at Indian Trail
      Thank you for your kind review; we are happy to pass along your comments to the team here at Provenza at Indian Trail! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Provenza at Indian Trail Team
      Review Author Icon

      Resident 737089

      Verified Resident 2019 - 2020

      1/18/2020

      Since the community is new it has all new features and a washer/dryer. The area is very well kept! The response from all the office staff was immediately and theyre all friendly. The maintenance man Chris is really kind also and professional to work with.

        Manager

        2/3/2020

        Provenza at Indian Trail
        Thank you so much for your positive comments about Provenza at Indian Trail! We are always more than happy to assist you if anything else comes up. Take care! -Provenza at Indian Trail Team
        Review Author Icon

        Resident 714021

        Verified Resident 2019

        11/5/2019

        So far so good i only been here a month so i have to see what the future bring i love my apartment very quiet and peaceful so far no complaints at all my option i will love to let a friend know to rent… See More >
          Manager

          11/6/2019

          Provenza at Indian Trail
          Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Provenza at Indian Trail. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Provenza at Indian Trail Team
          Review Author Icon

          Resident 691319

          Verified Resident 2019

          9/7/2019

          Could not ask for any better customer service from Samantha, Keyanni and/or Chris. I have not dealt with anyone else in the office or maintenance but am confident that when and/or if I do it will be just as positive

            Manager

            9/13/2019

            Provenza at Indian Trail
            Hi, thank you for taking the time to leave a review for us at Provenza at Indian Trail. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Provenza at Indian Trail Team
            Review Author Icon

            Resident 671586

            Verified Resident 2019

            7/31/2019

            Provenza has been such a welcoming community. The apartments are beautiful, the amenities are amazing, and the location of the complex is so convenient. I love the walking trail and the park area with grills and a fire pit. The pool is beautiful as well.

              Manager

              8/1/2019

              Provenza at Indian Trail
              Thank you so much for your amazing review! We are so glad to hear that you not only love our fantastic community, but enjoy the beautiful amenities as wall. Our team works very hard each day to make sure that the amenities remain in top condition for your enjoyment. Thank you again. Samantha Gibbs Assistant Property Manager 704-839-0592
              Review Author Icon

              Resident 665831

              Verified Resident 2019

              7/17/2019

              Provenza at Indian Trail is a gorgeous property with fantastic amenities and a great location. Coming from a very small town, I was pleasantly surprised by the close proximity to so many restaurants, movie theaters, and other businesses. I like being so close to… See More >
                Manager

                7/17/2019

                Provenza at Indian Trail
                Thank you so much for your amazing 5 star review! Our team's goal each day is to exceed all expectations, we are glad to hear how much you love our community. Our team is always here to assist with your needs. Thank you again and have a great day. Samantha Gibbs Assistant Property Manager 704-839-0592
                Review Author Icon

                Resident 655600

                Verified Resident 2019 - 2020

                2/6/2020

                Great mgmt and maintenance team. Easy access to services and resources. Cleanliness and facilities are great. I like the outside grills and fire pit. Pool area is kept clean. I dont like that I have to type 201 characters

                  Manager

                  6/26/2019

                  Provenza at Indian Trail
                  Thank you so much for your positive review. Each day our team strives to provide the best customer experience possible. We are glad to have provided you with such timely service. Samantha 704-839-0592 Assistant Property Manager
                  Review Author Icon

                  Resident 619013

                  Verified Resident 2019

                  3/24/2019

                  Just moved in last saturday. So far so good. I work 12 h night shifts so sleep during day. Has been pretty quiet for sleep except for dog barking in apt directly below me ...............................

                    Manager

                    4/3/2019

                    Provenza at Indian Trail
                    Here at Provenza at Indian Trail, we love our pets. That being said, residents are required to act in accordance to community rules. We expect residences to abide by these rules in order to remain courteous to other residents. If you have a specific concern regarding pets, please contact us at 704-839-0592. - Samantha Gibbs Assistant Property Manager
                    Review Author Icon

                    Resident 617571

                    Verified Resident 2019

                    3/20/2019

                    The community is beautiful and the living spaces are nice, but the management is disorganized. Most of the team is great despite that fact, but in our experience the Community Manager does not treat residents who have concerns with basic respect.

                      Manager

                      4/3/2019

                      Provenza at Indian Trail
                      Thank you for taking the time to write a review. We understand that each person has a different living experience at Provenza at Indian Trail and we appreciate the constructive feedback. We take your evaluation seriously and we would welcome the chance to speak to you about how we can improve your experience. Please contact us at 704-839-0592 at your earliest convenience.

                      Updated Review

                      Review Author Icon

                      Resident 473318

                      Verified Resident 2017 - 2019

                      5/7/2019

                      There are ups and downs, great pool , club house, events, but problems with garbage, reception for your phone and computer are horrible. The community is changing. It was very quiet and safe two years ago, within the moving of certain ethnic group of… See More >
                        Manager

                        4/10/2018

                        Provenza at Indian Trail
                        Hi Verified Resident, Thank you so much for your positive comments about Copus 1 Indian Trail! We really appreciate you taking the time to leave us this review. Thank you, and have a fantastic day! My Best, Brooke Bunting ' Community Manager Copus 1 Indian Trail ' 1021 Glenn Valley Lane ' Indian Trail, NC 28079 o 704.839.0592 ' copus1indiantrailmgr@greystar.com ' www.greystar.com Proudly Managed by Greystar® Join Greystar® in supporting St. Jude Children's Research Hospital and Camp Hope
                        Review Author Icon

                        Resident 613015

                        Verified Resident 2018 - 2019

                        4/13/2019

                        We really enjoy living here! We are moving son, due to buying our first home, and we will really miss the friends and neighbors we have met. Apartments are new and clean and there is a great community feel here!

                          Manager

                          3/12/2019

                          Provenza at Indian Trail
                          Hi Verified Resident 613015, thank you so much for your positive comments about Provenza at Indian Trail! Thank you, and have a fantastic day! April Kiker, Provenza at Indian Trail Community Manager 704-839-0592
                          Review Author Icon

                          anonymous

                          Resident 2019

                          2/7/2019

                          The community is beautiful the staff are rude. Samantha is not friendly at all and has a bad attitude. I feel when living at any community professionalism is very improtant the new manager is NOT FRIENDLY and smells like cigarettes everytime we exchange conversations. She… See More >
                            Manager

                            2/14/2019

                            Provenza at Indian Trail
                            Tim Smalls, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (704) 839-0592 to discuss this further.
                            Review Author Icon

                            Resident 599440

                            Verified Resident 2017 - 2019

                            2/1/2019

                            It has been fine. Minor issues with noise and other tenants. Office staff continually changing leads to a lack of consistency and appropriate communication. Grounds could be cared for with regards to safety. A water cover plate has been continually missing, leading to a large… See More >
                              Manager

                              2/10/2019

                              Provenza at Indian Trail
                              Verified Resident 599440, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!
                              Review Author Icon

                              Resident 591889

                              Verified Resident 2019

                              1/12/2019

                              The complex is well run. Its still relatively new so there arent really any problems in the apartments which is nice. All the apartments are well designed. The area around the complex is growing so its a good area to live.

                                Manager

                                1/14/2019

                                Provenza at Indian Trail
                                Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
                                Review Author Icon

                                Resident 588809

                                Verified Resident 2017 - 2018

                                1/1/2019

                                This is a wonderful community. The units are beautiful and well-maintained. It feels very safe. But, if you are not a smoker and do not want to have second-hand smoke in your unit, this may not be the community for you. Although there are written… See More >
                                  Manager

                                  1/6/2019

                                  Provenza at Indian Trail
                                  Verified Resident 588809, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
                                  Review Author Icon

                                  Resident 587426

                                  Verified Resident 2018

                                  12/27/2018

                                  It has beeen a great experience to live at Copus 1. The apartment is in excellent condition and we love it. We enjoy having restaurants and stores nearby and we are pleased to see the construction of the new building at the entrance is coming… See More >
                                    Manager

                                    12/31/2018

                                    Provenza at Indian Trail
                                    Hi Verified Resident 587426, we are very happy to have provided you with such a positive experience! We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
                                    Review Author Icon

                                    Resident 512901

                                    Verified Resident 2017 - 2018

                                    7/13/2018

                                    Excellent. Staff is exceptional. I feel such a sense of community and amenities are second to none and a more reasonable price than similar complexes. The grounds are kept immaculate and rules enforced.

                                      Manager

                                      7/17/2018

                                      Provenza at Indian Trail
                                      Hi, Thank you for your kind words and this wonderful review! Your wonderful feedback and rating mean a lot to us. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day! My Best, Brooke Bunting ' Community Manager Copus 1 Indian Trail ' 1021 Glenn Valley Lane ' Indian Trail, NC 28079 o 704.839.0592 ' copus1indiantrailmgr@greystar.com ' www.greystar.com
                                      Review Author Icon

                                      anonymous

                                      Resident 2018

                                      7/8/2018

                                      This place is awesome! I've lived here going on a year now and it honestly saddens me thinking about moving from here for work. If I could just move this complex and staff with me, I would! The staff makes you feel so at home… See More >
                                        Manager

                                        7/16/2018

                                        Provenza at Indian Trail
                                        Hi, Thank you for your kind words and this wonderful review! We're happy you found our staff to be so supportive during your experience here at Copus 1 Indian Trail. Thank you again for letting our team know how we did! We hate to see you go, but look forward to helping again in the future. Take care! My Best, Brooke Bunting ' Community Manager Copus 1 Indian Trail ' 1021 Glenn Valley Lane ' Indian Trail, NC 28079 o 704.839.0592 ' copus1indiantrailmgr@greystar.com ' www.greystar.com
                                        Review Author Icon

                                        Resident 510236

                                        Verified Resident 2017 - 2018

                                        7/8/2018

                                        I don't like that I have to submit a work order every month in order to get my A/C filter changed. Also the pest control needs to be more often, I have spiders and centipedes in my apartment. And the pest control doesn't work. I… See More >
                                          Manager

                                          7/16/2018

                                          Provenza at Indian Trail
                                          Hi There, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (704) 839-0592 to discuss this further. Thank you and have a wonderful day! My Best, Brooke Bunting ' Community Manager Copus 1 Indian Trail ' 1021 Glenn Valley Lane ' Indian Trail, NC 28079 o 704.839.0592 ' copus1indiantrailmgr@greystar.com ' www.greystar.com
                                          Review Author Icon

                                          Resident 509519

                                          Verified Resident 2018

                                          7/6/2018

                                          Everyone is extremely nice and helpful as far as staff and maintenance go. It is quiet which is one of the reasons I was looking out this far to live. the only thing I would say as far as inside the apartment is lack of… See More >
                                            Manager

                                            7/16/2018

                                            Provenza at Indian Trail
                                            Hi, We are very happy to have provided you with such a positive experience as the Copus 1 Team! Thank you for your kind words and this wonderful review! We really appreciate your feedback. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day! My Best, Brooke Bunting ' Community Manager Copus 1 Indian Trail ' 1021 Glenn Valley Lane ' Indian Trail, NC 28079 o 704.839.0592 ' copus1indiantrailmgr@greystar.com ' www.greystar.com
                                            Review Author Icon

                                            Resident 507615

                                            Verified Resident 2018

                                            7/2/2018

                                            I have only been in my apartment for two days, so I don't really have much to say. It was very easy getting all my paperwork done and moving in. We went to the pool and my key fob didn't work but I went inside… See More >
                                              Manager

                                              7/4/2018

                                              Provenza at Indian Trail
                                              Good Morning, Thank you for taking the time to leave us this review. We are so happy to read such a great review about Copus 1 Indian Trail! Please let us know if there is anything we can do for you; we are more than happy to help! Have a wonderful day! My Best, Brooke Bunting ' Community Manager Copus 1 Indian Trail ' 1021 Glenn Valley Lane ' Indian Trail, NC 28079 o 704.839.0592 ' copus1indiantrailmgr@greystar.com ' www.greystar.com

                                              Updated Review

                                              Review Author Icon

                                              anonymous

                                              Resident 2017 - 2018

                                              6/3/2018

                                              Awesome place to live! Great resident events, beautiful property and love living out in the suburbs! Superb school system, low county taxes, and a lot to do in the area! The are is "up-and-coming" with more and more to do. The is s brand new… See More >
                                                Manager

                                                6/17/2018

                                                Provenza at Indian Trail
                                                Hi There, Thank you so much for your positive comments about Copus 1 Indian Trail! We are so happy to read such a great review about Copus 1 and to see you're having a positive experience here with us! If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day! My Best, Brooke Bunting ' Community Manager Copus 1 Indian Trail ' 1021 Glenn Valley Lane ' Indian Trail, NC 28079 o 704.839.0592 ' copus1indiantrailmgr@greystar.com ' www.greystar.com
                                                Review Author Icon

                                                Resident 494585

                                                Verified Resident 2018

                                                6/1/2018

                                                Great complex with wonderful amenities. Staff is friendly and always asking if there is anything they can do for you. Since moving in I have met many of my neighbors that live in my building but other buildings in the community. The pool is very refreshing… See More >
                                                  Manager

                                                  6/1/2018

                                                  Provenza at Indian Trail
                                                  Verified Resident, Thank you for your kind words and this wonderful review! Your satisfaction is our top priority and we're happy to hear you had such a positive experience with our team! If you ever anything we can do to help, please feel free to give us a call or stop by. Have an awesome day! My Best, Brooke Bunting ' Community Manager Copus 1 Indian Trail ' 1021 Glenn Valley Lane ' Indian Trail, NC 28079 o 704.839.0592 ' copus1indiantrailmgr@greystar.com ' www.greystar.com
                                                  Review Author Icon

                                                  Resident 487951

                                                  Verified Resident 2018

                                                  5/15/2018

                                                  My overall experience has been great. Everyone is very friendly and a moving in was super easy. The management on site makes sure you are well taken care of prior to move in and of course during and afterwards as well.

                                                    Manager

                                                    5/18/2018

                                                    Provenza at Indian Trail
                                                    Hi, Thank you for your kind review; we are happy to pass along your comments to the team here at Copus 1 Indian Trail! We are so happy to read such a great review about Copus 1 Indian Trail! Thank you so much again for your feedback! We hope you have a great day! My Best, Brooke Bunting ' Community Manager Copus 1 Indian Trail ' 1021 Glenn Valley Lane ' Indian Trail, NC 28079 o 704.839.0592 ' copus1indiantrailmgr@greystar.com ' www.greystar.com

                                                    Features & Amenities

                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $400. Rent: $20. Restrictions: We welcome 2 pets per apartment home. There is a $400 pet fee and $20 monthly pet rent per month. There is no weight limit, but we do have breed restrictions. Anyone with a dog over 75 lbs. will be asked to choose a 1st floor apartment home.. Pet Limit: 2
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                                                    • Dogs Allowed
                                                      Fee: $400. Rent: $20. Restrictions: We welcome 2 pets per apartment home. There is a $400 pet fee and $20 monthly pet rent per month. There is no weight limit, but we do have breed restrictions. Anyone with a dog over 75 lbs. will be asked to choose a 1st floor apartment home.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Attached Garages Available
                                                    • Clubroom with Gourmet Coffee Station
                                                    • Community Surrounded by Walking Trails
                                                    • Computer Center
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gas Grills
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                                                    Leasing

                                                    Our community is operating as normal. Please call or stop by for a tour. Go for a morning run at McAlpine Creek Park or take the nearby Andrew Jackson Highway for easy access into uptown Charlotte when you live at Provenza at Indian Trail. This brand-new community in Indian Trail, NC has a wide selection of one, two and three bedroom apartments now available for rent. These homes have a beautiful assortment of features such as walk-in closets, private patios and in-home washers and dryers. Check out all of the wonderful attractions inside and outside this lovely community.In the morning, head to the kitchen and prepare yourself a quick breakfast using the stainless steel appliance package. The granite countertops give you plenty of space to cook, and the chic cabinets have ample room for dishware and kitchen tools. In addition to these stylish interiors, Provenza at Indian Trail has an amenity package exclusive to all residents. Put on your workout attire and enjoy an hour of yoga in the twenty-four-hour fitness center or swim laps in the shimmering pool. This neighborhood is pet friendly, so be sure to take your furry friends to the off-leash dog park for a day of outdoor fun.Call today and join this brand-new community at Provenza at Indian Trail.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 137 number of votes by renters, Provenza at Indian Trail is currently rated 4.5 out of 5 stars.
                                                    Provenza at Indian Trail is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Provenza at Indian Trail is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Provenza at Indian Trail is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Provenza at Indian Trail is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Provenza at Indian Trail is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Provenza at Indian Trail is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 77.7778% of their community reviews in the past year.
                                                    Managers have replied within 45.33 days to their community reviews in the past year.
                                                    Cats Allowed
                                                    Fee: $400
                                                    Rent: $20
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $400 pet fee and $20 monthly pet rent per month. There is no weight limit, but we do have breed restrictions. Anyone with a dog over 75 lbs. will be asked to choose a 1st floor apartment home.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $400
                                                    Rent: $20
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $400 pet fee and $20 monthly pet rent per month. There is no weight limit, but we do have breed restrictions. Anyone with a dog over 75 lbs. will be asked to choose a 1st floor apartment home.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Lease now to get one month free! Must move in by July 31st under select lease terms.

                                                    Check Availability

                                                    Provenza at Indian Trail

                                                    March 2024

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                                                    Provenza at Indian Trail is a 768 - 1,544 sq. ft. apartment in Indian Trail in zip code 28079. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Matthews, Monroe, Waxhaw, Wingate, and Pineville.

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