This apartments are great. They are safe compared to most apartments in Jacksonville(and i have lived in serval and so have my friends,including base). Their prices are great and you get water,trash, and sewer included. Keep in mind that these appartments are undergoing updates and they have come under new management in the last year so PROGRESS TAKES TIME. There is a pet fee required to have a pet, but most places charge pet fees.The office staff is friendly. I have had a few issues but nothing out of the normal that can not be fixed with a phone call. I love Ray the maintaince supervisor, he does a great job and is very professional. The property Manager,Janet,has gone above and beyond her job to assist me in my issues and the office person, Jeremy, is always a joy to talk to.