Review History for Fatin_I

Laurens Way


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Fatin_I

Resident 2016 - 2020

10/15/2020

Very Unprofessional staff. Increased rent significantly year over year when compared to similar communities in Knightdale. Expects rent at the first of the month during COVID pandemic and charges late fee if it's after the 5th. Although they are very strict and prompt at asking for payments, they do not answer calls or responds to emails/portal requests for maintenance requests, have slacked on lawn care, and maintaining trash compactor area cleanliness. There is dog poop on every sidewalk. During pre-pandemic days, maintenance used to take several weeks to complete a minor request that would take a couple of days max at other apartments to fix. Unfortunately, I renewed my lease due to close proximity to my workplace. Not planning to renew next term and advice folks to consider other communities.
    Manager

    10/16/2020

    Laurens Way
    We're sorry to hear that you are not pleased with your stay here, Fatin! Our team would appreciate a chance to address the concerns you have shared, so please contact us directly at CustomerService@druckerandfalk.com or (877) 385?1878. We can assure you that our goal here is to provide an exceptional home for all of our residents, so it'd be a pleasure discussing your thoughts on further improvement. Thank you! We hope to hear from you soon.

    Review 1 out of 191

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    Laurens Way

    March 2024

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