The manager, Sylvia, is very knowledgeable, kind, and concerned about the tenants that reside there. She was always very attentive to any issues or concerns that I had. The overall complex itself is very nice, very well maintained and has all that amenities that a person should want. The maintenance staff there is very professional and timely. If I find myself in need of an apartment I will certainly inquire at the Oaks in Lincolnton first.