Review History for anonymous

Bexley at Matthews


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anonymous

Resident 2016 - 2018

5/21/2018

I've lived here about two years and I can't tell you how much I've seen the staff change in the short period I've been apart of this community . It does not make you feel safe not knowing who is working here. That's not even my biggest issue. So the staff changed again as of today's date May 19, 2018 there is a new manager. Who obviously has a problem with children of -----. I don't want to say too much and be evicted but my kids have had multiple issues where they can not sit on the furniture inside or outside the office. Can't hang out at the pool without being harassed by the new property manager. I wouldn't have such an issue with it if it wasn't just my kids being targeted and not the large amounts of children I see playing in the Office or around the building and there is no issue. I am so upset that this is still going on in 2018 and have to try and explain to my kids when they tell me all the other children play around the office and hang out at the pool but why can't we. It breaks my heart!! We will not be renewing and are currently looking for other accommodations. I hope anyone considering moving here think twice if you have children of -----. Sincerely an upset parent.
    Manager

    5/23/2018

    Bexley at Matthews
    We are disappointed to learn of your feelings about Bexley at Matthews. While we strongly disagree with your comments, we would like to know what specifically occurred that led you to post your review. Due to this review being posted anonymously, we are unable to follow up with you directly to get more details. We would like the opportunity to prove to you that our community is a great place to call home and that our team's number one priority is providing excellent customer service. At your earliest convenience, please stop by, call 704-849-0690 or visit bexleyatmatthews.com. We look forward to working with you.

    Review 24 out of 89

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