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Bexley at Matthews


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anonymous

Resident 2019

4/24/2019

Bexley at Matthews has pretty worn out apartments. They updated the clubhouse, so it's a bit deceptive. It was shocking to actually see the apartment in person. Although they had painted everything, the cabinets and hinges were worn out, the flooring is old and warped, and fixtures are very old and worn. Additionally, there is a strong unpleasant odor (perhaps in the carpet or ceiling paint?) that maintenance could not adequately address. If Bexley at Matthews is your only choice, be sure not to select an apartment on a lower floor. It is such an old building that normal walking above you sounds like someone is intentionally stomping their feet. The exterior walls are filthy, so make sure you never bump against them or you will likely stain your clothes/bag. Be sure to purchase bug spray for inside of your apartment. The hot water in the shower works occasionally, so do not expect a warm/hot shower on a regular basis. Commute: if you need to turn left onto the main drag to get to school/work in the morning, you will have to wait for an extended period of time until a kind person slows down and waves you out. (If you will be turning right to get on 485, you'll be all right.) Since the apartment is worn out, has an unpleasant odor, shower is cold, there are bugs indoors, and the exterior walls in the stairwells are filthy, I would recommend anywhere other than Bexley at Matthews. I was from out-of-state and made the decision to rent here sight unseen (everything looked OK on their website). Learn from my mistake and choose any other option in the area.
    Manager

    4/25/2019

    Bexley at Matthews
    Thank you for taking the time to share your experience at Bexley Matthews. While we are disappointed to learn that you are unhappy, we do appreciate your feedback as we are always looking for ways to improve. Our team would very much like the opportunity to sit down with you to discuss the concerns described in your review. We firmly believe that through open communication, we can address each and every issue you are facing and resolve it to your satisfaction. Due to this review being posted anonymously, we are unable to reach out to you directly to set up a time to talk. At your earliest convenience, please reach out to us at (704) 849-0690 or visit bexleymatthews.com.

    Review 17 out of 89

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    Bexley at Matthews

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