A

Colonial Village at Matthews

1301 Crescent Lane, Matthews, NC 28105
1301 Crescent Lane, Matthews, NC 28105

Contact Property

Colonial Village at Matthews

1301 Crescent Lane

Matthews, NC 28105

 
 
 
 
 
 

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade N/A

Ratings & Reviews (300 Reviews)

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
 Property's Favorite
Verified Resident 413033 • vrp • 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/01/2017
Friendly, clean and professional.. nice staff, nice cozy apartments .. grounds are beautiful and service is fast .. best choice I've made moving here and convenient location. Matthews is the place to be  See More
Useful   0
Thanks for voting!
Report

Colonial Village at Matthews Manager

11/01/2017

Thank you for the kind words about Colonial Village at Matthews! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.

 Verified Resident 817131vrp 2009 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/13/2020
Well kept up. Lots of tall trees and good landscaping. Maintenance is good and the office people are usually easy to work with. I've never experienced any noisy parties nearby or any suspicious behavior by other residents. See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

09/17/2020

Thank you for sharing your positive experience!

 Verified Resident 808266vrp 2005 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/26/2020
Shoddy workmanship, appliances broken, large slug and worm infestation. I have to move out early for health reasons, and I am being penalized severely for leaving before my lease is up. The only plus is the friendliness of the staff. See More
Useful    0
Thanks for voting!
Report
 Verified Resident 804884vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/17/2020
Very friendly staff, helped set everything up and always kept me in the loop, on moving day they handed over the keys everything was set, they followed up with me afterwards to make sure everything was going okay! Great staff See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

08/19/2020

We're happy you found our staff to be so supportive during your experience here at Colonial Village at Matthews. Please don't hesitate to reach out to us if there's anything more we can do!

 Verified Resident 803867vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2020
The leadership of the community seems to be lacking. When I moved in I was not given all needed welcome information such as ; pool hours, mail location, internet and television, and trash disposal. I had to figure all of this on my own. I had… See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

08/17/2020

We regret to hear that your experience with us has not been a more positive one. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at [email protected] We will respond to your inquiry within 48 business hours. Thank you.

 Verified Resident 799649vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/04/2020
Colonial Village is a warm and inviting community to call home. It is conveniently located within walking distance to 2 pharmacies, a shopping center. As well as the burgeoning village of Matthews. The apartment is very spacious and I'm looking forward to this new home. See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

08/05/2020

We are so happy to read such a great review about Colonial Village at Matthews! Thank you, and have a fantastic day!

 Verified Resident 793973vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/20/2020
I had a great moving experience. The staff answered all of my hundreds of questions. They were friendly and professional. The maintenance team are also very efficient and thorough. I'm glad this is HOME. See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

07/23/2020

Thank you for your kind review; we are happy to pass along your comments to the team here at Colonial Village at Matthews! Please don't hesitate to reach out if there's anything additional we can do for you.

 Verified Resident 791151vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/14/2020
Move in was fast and easy. Office staff was friendly and helpful. The apartment was clean and ready to move in, really more than I had expected from the virtual tour. Nice and quiet community and everyone seems to mind their own business and quite nice.… See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

07/16/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day!

 Verified Resident 587235vrp 2015 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/07/2020
I have always felt safe here One family in building with children have about driven me crazy.. I do not bother anybody. Love the convenience of Matthews to shopping, restaurants and Doctors. Very good maintenance workers,but they don't seem to stay around to long. Office staff… See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

07/14/2020

Hello, we truly appreciate your feedback. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at [email protected] and allow 48 business hours for a response - we look forward to hearing from you.

 Verified Resident 783020vrp 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/23/2020
Staff is nice . I think the cost of living here is over the top to me way too pricey for what what you get. I live with my 91year old mother she loves it here if it wasn't for here I would more than likely… See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

06/25/2020

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions or concerns, please give us a call or stop by the front office. We're always happy to help. Thank you and take care.

 Verified Resident 525223vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/20/2020
The said the community will host events on a monthly basis but they never did. No events for July 4th or holidays. Maintaince team has been on and off. Some are good and some weren't. It was an ok experience not the best. See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

06/24/2020

Thank you again for taking the time to share your experience.

 Verified Resident 781907vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/19/2020
I have just moved into colonial village at Matthews 2 weeks ago. During this time I have had to put in 2 maintenance requests for minor repairs (outlets not working, outside porch lights went out). Both times my requests were completed within 2 days. I am… See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

06/24/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day!

 Verified Resident 780119vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/15/2020
My particular apartment is ground floor because I'm somewhat disabled. It's very convenient, good parking and access. I have probably one of the best views here. A problem can be squirrels and a few feral cats but not enough to make me move. Maintenance, despite covid-19… See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

06/24/2020

We appreciate you taking the time to share your feedback and review - thank you!

 Verified Resident 670416vrp 2013 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/12/2020
It's been a nice journey living in this community,the mangmant staff are helpful,and the location is good,and very important to know the ansia always parking space available to neighborhoods are friendly See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

06/17/2020

Thank you for your kind review; we are happy to pass along your comments to the team here at Colonial Village at Matthews!

 Verified Resident 778569vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/11/2020
I feel safe in my home and neighborhood. Staff are very helpful and pleasant. Maintenance can be a little off depending on the problem and who comes out to do the work. I wish they would do something about the spiders and bugs as we pay… See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

06/15/2020

Hi, thank you for taking the time to leave a review for us at Colonial Village at Matthews. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

 Verified Resident 778397vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/10/2020
So far the community it great. I like the area , it's really close to everything my neighbors are really nice. The office lady's where very helping and very patient with helping me get into the place . I really enjoy my stay here See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

06/15/2020

Hi, thank you so much for your positive comments about Colonial Village at Matthews! We hope you have a great day!

 Verified Resident 763665vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/20/2020
So far, everything has gone well and smoothly. I am enjoying the quiet corner where my unit is located; deliveries are good; staff had been very pleasant but they are closed now due to Corona Virus issue. See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

03/21/2020

Thank you for taking the time to leave a review!

 Verified Resident 73470vrp 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/16/2020
Not great....manager is not on task....other staff brittney and Jordan are great ....but outside area is awful...no grass..mulch minimal....pool lights do not work...no flowers...cracks in concrete....need driveway cleaned....covered in mudd....never goes away See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

03/17/2020

We strive to provide excellent service for our residents, and we welcome the opportunity to exceed your expectations. Thank you for providing this information so we can work to improve our services. We’re available at [email protected] to discuss your feedback further. We look forward to hearing from you.

 Verified Resident 693794vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/12/2020
This is a quiet community. My neighbors are respectful and friendly. The complex is well maintained. The maintenance staff always responds to requests promptly. Grounds are well maintained. The onsite staff are well polite and very professional. See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

03/13/2020

We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience here!

 Verified Resident 610694vrp 2013 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/03/2020
Great safe community! Great staff and kid friendly! Close to schools, shopping And dining! I love this neighborhood it's a well lit community and my family and I always feel safe. I would recommend to friends and family See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

03/04/2020

Thank you for your kind words and this wonderful review!

 Verified Resident 762504vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/07/2020
It's been a good experience. Quiet, plenty of space, washer dryer. Office staff is kind and responsive. Pool and grills are lovely. Small fees and a required cable package (not including internet) raise monthly costs and I don't watch cable. The community is generally well maintained… See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

02/08/2020

Thank you for sharing your experience. We would like to connect with you to discuss your feedback further. Please reach out to us at [email protected] and allow 48 business hours for a response.

 Verified Resident 80400vrp 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/04/2020
Having lived here for 6+ years, I have seen neighbors and management come and go. I have never had a negative situation with either. The current management is very effective and professional but also friendly and helpful. The grounds are kept up very well, especially considering… See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

02/05/2020

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

 Verified Resident 762618vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/13/2020
It was a smooth move in. Staff very friendly and helpful. Everything was there when I needed it. Only didnt like the fresh paint smell and the light being out on the 2nd level on the way to the 3rd level. See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

01/14/2020

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

 Verified Resident 539192vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/01/2020
It is very quiet and clean. It is close to everything. Maintenance work quickly and for the most part do a great job. The front desk is always pleasant. The only problem they aren't able to solve is how to keep the trash from overflowing. See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

01/02/2020

Wonderful! We are so glad to receive such positive feedback about our lovely community! It's great to hear you find Colonial Village at Matthews to be quiet and clean with quick responses times to maintenance requests. I'd like to personally apologize, however, about the trash overflow. If you would like to call us or stop by our office, I'd love to hear more about your concerns. Enjoy your day!

 Verified Resident 342968vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/30/2019
Location is excellent. Two blocks from downtown Matthews and walking distance from several shopping centers. The complex itself is generally very quiet and had an overall feeling of safety. The staff has been excellent in my few interactions with them. Any issue I've has has been… See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

07/28/2020

We love to hear this - thank you so much for your feedback!

 Verified Resident 729374vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/19/2019
I enjoy living in the community, I think everybody is very respectful and quiet. People from maintenance are efficient. I would like, however, the place was cleaner. The stairs and lamps have spider webs and it shows they have not been cleaned in while. Sometimes people… See More
Useful    0
Thanks for voting!
Report

Colonial Village at Matthews Manager

12/20/2019

Thank you for your excellent rating! Our staff works hard to deliver superior service to our residents each day, and we're so glad that you enjoy our quiet community. We appreciate your making us aware of your concerns about the upkeep of our facilities and residents not properly disposing of garbage. Our team works diligently to maintain the cleanliness of all spaces, and we encourage all residents to be mindful of proper trash disposal methods. If you would like to talk more about your concerns, please stop by the office. We look forward to hearing from you and making things right.

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Useful    
Thanks for voting!  

Manager

 
·

Features & Amenities

Laundry

  • Washer/Dryer

Parking

  • Yard

General

  • 24-Hour Business Center with WiFi
  • 24-Hour Emergency Maintenance
  • Air Conditioner
  • BBQ and Picnic Areas
  • Balcony or Patio
  • Coffee Bar
  • DishWasher
  • Dog Park
  • Energy Star Appliances
  • Energy and Water Efficient Appliances
  • Fireplace
  • Fitness Center
  • Furnished Apartment Homes
  • Garden Tubs
  • Grilling Area
  • Hardwood Flooring
  • Heat
  • High-Speed Internet
  • Monthly Resident Events
  • On-Site Maintenance
  • On-site Courtesy Officer
  • On-site Manager
  • Package Receiving Service
  • Pest Control Service
  • Pet Friendly Community with No Breed Restrictions
  • Pool
  • Preferred Employee Discount
  • Refrigerator
  • Shower Tub Combo
  • Storage Space
  • Sundeck
  • Tennis Court
  • Terrace
  • Vaulted Ceilings
  • Walk In Closets
  • Wi-Fi Access
  • WiFi in Common Areas

Pets

  • Dogs Allowed
    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
    Pet Limit: 2
    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
  • Cats Allowed
    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
    Pet Limit: 2
    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    652

  • Available
    Avail.

    N/A

  • Model

    11A

  • Price
    Price

    $1,243 - $1,828

  • SQ. FT.

    796

  • Available
    Avail.

    1 Units

  • Model

    11B

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,313 - $2,243

  • SQ. FT.

    924 - 935

  • Available
    Avail.

    3 Units

  • Model

    21A

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,253 - $2,183

  • SQ. FT.

    1,043 - 1,056

  • Available
    Avail.

    3 Units

  • Model

    22A

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,352 - $2,508

  • SQ. FT.

    1,208

  • Available
    Avail.

    2 Units

  • Model

    32A

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

A
MAA
VIEW 299 COMMUNITIES

TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or with a leasing agent. We know it's all about location when you are looking for a home, so you will love the luxury of Colonial Village at Matthews, located in the heart of Matthews North Carolina. Our community is conveniently located near top-rated restaurants, shopping mall and theatres. Situated just off I-485 and within minutes from Carolinas Medical Center and ease of access to Providence Rd and Hwy 51. Our distinctive neighborhood creates an environment of tranquility and relaxation with our one, two and three bedroom apartments with in-home washer and dryer, private patios or balconies and equipped with upgraded black appliances. Stay fit with our 24-hour cardio and strength training center, enjoy our resort-style pool with wi-fi hotspots, play tennis with friends on our tennis court and enjoy with your four-legged friend in the pet friendly bark park.

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers

There are no questions yet for this property!
Be the first to ask.

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.
Please allow up to 24 hours for your answer to be visible to the public.
· Just Now

Frequently Asked

What are noise levels like at Colonial Village at Matthews?
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Colonial Village at Matthews?
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.

How safe is Colonial Village at Matthews?
The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.4/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 73.23% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 41.79 days to their community reviews in the past year.

Who manages Colonial Village at Matthews?
Mid-America Apartment Communities, Inc.

What is the pet policy at Colonial Village at Matthews?
No pet policy available

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths


Colonial Village at Matthews Gallery

Manager Uploaded Photos
Floor Plans
Resident Uploaded Photos

Similar Properties

Image of Briley in Matthews, NC

Briley

Matthews, NC

Image of Matthews Lofts in Matthews, NC

Matthews Lofts

Matthews, NC

Image of Crest at Greylyn in Charlotte, NC

Crest at Greylyn

Charlotte, NC

Colonial Village at Matthews is a 652 - 1,208 sqft apartment in Matthews in zip code 28105. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,243 - $2,508. Nearby cities include Indian Trail, Charlotte, Pineville, Monroe, and Indian Land. 28270, 28105, 28212, 28227, and 28104 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Colonial Village at Matthews

Provided by Property Management

Management Photos (18)

  • (Manager photo uploaded on 01/25/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 01/25/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 01/25/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 01/25/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 01/25/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 01/25/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 01/25/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 01/25/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 01/25/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 01/25/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 01/25/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 01/25/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 01/25/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 09/04/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 09/04/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 09/04/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 09/04/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Manager photo uploaded on 09/04/2019) Image of Colonial Village at Matthews in Matthews, NC

Provided by Other Residents

Resident Photos (7)

  • (Resident photo uploaded on 02/03/2010) Image of Colonial Village at Matthews in Matthews, NC
  • (Resident photo uploaded on 02/03/2010) Image of Colonial Village at Matthews in Matthews, NC
  • (Resident photo uploaded on 09/01/2015) Image of Colonial Village at Matthews in Matthews, NC
  • (Resident photo uploaded on 09/01/2015) Image of Colonial Village at Matthews in Matthews, NC
  • (Resident photo uploaded on 05/08/2018) Image of Colonial Village at Matthews in Matthews, NC
  • (Resident photo uploaded on 05/30/2019) Image of Colonial Village at Matthews in Matthews, NC
  • (Resident photo uploaded on 05/30/2019) Image of Colonial Village at Matthews in Matthews, NC
  Back To Top
Contact Property