#17,787 #8 #1,074

What is epIQ?

Matthews Pointe

1700 Chambers Ridge Drive, Matthews, NC 28105
(80 Reviews)
$916 - $1,086/mo

Reviews

(78)

4.2 rating

See Details

80 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

ferracha

Resident 2013 - 2014

7/14/2014

I have lived in several apartment complexes and this one is most definitely the worst. The staff is beyond unprofessional. Kathy is constantly gossiping about residents and spends the majority of her time smoking outside with the other leasing agent, Jennifer. Kathy has even gone so far as to flip off a resident's mother in front of various residents, which is beyond unprofessional. Several residents, including myself, do not feel comfortable sitting in the pool area due to Kathy's hostility. The clubhouse and its bathroom is often locked during open hours (i.e. time when the leasing agents should be in the office) in addition to the fact that the bathrooms are often unclean and unkempt. Larry, one of the maintenance men, is useless in terms of repairing items in the unit. He will arrive and state that he "does not know how to fix it." Carl, the other maintenance man, is very helpful and professional. He is the only staff member that meets his job requirements. It is noisy, even during non-quiet hours. The staff does nothing to address these issues (they are very passive). For example, several tenants have complained about the noise of one tenant's vehicle and… See More>
    Review Author Icon

    Resident 77449

    Verified Resident 2014

    6/21/2014

    The apartment is very nice and I love the community .The office staff did a good job of selling the place. It look like a very safe place for my kids and it have very good school for them.There is not noise at night and I love that.I would recommend this place for sure.

      Review Author Icon

      anonymous

      Resident 2013 - 2014

      6/20/2014

      When they sell the apartment to you they make it seem amazing but once you move in you finally see the truth. Its awful. For example, residents take money out of their own pockets to fill the gas tank for the grill at the pool because the managers "don't have the funds" to do so. The residents shouldn't have to fill the tank at the community pool, it is the apartment's responsibility to do so. Crazy to make your residents do this... It's noisy, I can hear everything going on in the apartment above me. Their dogs are always running around and it sounds like horses are living above me. I could probably also tell you about their everyday lives, because they talk so loudly. Paper thin walls is a compliment for these buildings. Sometimes I wonder if there are even walls there. Maintenance is not handled the way it should be. Some of our requests were never actually addressed and others were blown off, they wanted to blame it on poor communication, but what it was really just not handled even when multiple requests were sent in. I cannot wait to move.

        Review Author Icon

        anonymous

        Resident 2012 - 2014

        6/16/2014

        Once you are in, they really won't deal with issues that you have. They just don't want to bother with it, unless they are selling a unit. The price was okay, but you get what you pay for. We have some loud neighbors at all hours of the night, and it's just gone unchanged. The landscaping is decent enough. We will be moving soon, it's hit or miss with apartments, and difficult to really know what happens day to day until you are in.

          Review Author Icon

          Myer1965

          Resident 2014

          6/12/2014

          Noise and parking are very bad.

            Review Author Icon

            Resident 74084

            Verified Resident 2013 - 2014

            6/5/2014

            The apartment was described as a partially updated unit (I.e. kitchen fixtures, kitchen& bathroom flooring) but was failed to tell me that the unit had the oldest HVAC unit in the entire building. Electric bill is over $100/month while running the bare minimum. Our neighbors have bills at $50 and run more than we do. When we contacted the apartment manager about the issue we were promised a new HVAC unit by the beginning of summer. It is now June and no unit has been installed. I keep being told that it will be installed ''next week'' or ''by the end of this week'' but each of those weeks has come and gone. We were promised a new HVAC unit and wish to have it installed by the end of June or we want out of our lease.

              Review Author Icon

              Resident 73590

              Verified Resident 2014

              6/4/2014

              We love it. Great community, great staff, clean, wonderful. We especially are impressed with our apartment. We love the size, updates, and cleanliness. Also impressed because when we moved in, girls in the office left us a note, candy, waters, trash bag, paper towels, and toilet paper in the apartment for us to find.

                Review Author Icon

                Resident 69235

                Verified Resident 2014

                5/16/2014

                My experience with Berkshires of Matthews has not been enjoyable. My family is anxiously awaiting move out day! Repairs were not completed properly and some never addressed at all. Poor communication etc. Think twice before moving here.

                  Review Author Icon

                  Resident 68115

                  Verified Resident 2014

                  5/9/2014

                  The community itself is quiet and comfortable. The staff go above and beyond anything I've ever encountered. My maintenance issues are resolved quickly, as well any questions I have are diligently answered. I would recommend this community to both friends and family.

                    Review Author Icon

                    Resident 66556

                    Verified Resident 2014

                    5/2/2014

                    This is my first apartment, so I'm still trying to get into the swing of things. I like it, I just hate feeling like I'm walking on egg shells bc I love over somebody. I wish I was on the first floor. And the front desk is only open while I'm at work so it's hard to get ahold of them.

                      Review Author Icon

                      anonymous

                      Resident 2012 - 2014

                      7/16/2014

                      i have lived here for 2 years and i cannot think of one sinigle complaint. i have always felt safe going to my car at night and coming home late. maintenance has always been great. and Jennifer and Kathy have always been so helpful and friendly anytime i needed anything. awesome place to live!! i would definitely recommend this place to others!

                        Review Author Icon

                        Resident 66058

                        Verified Resident 2012 - 2014

                        4/30/2014

                        Awesome apartment community with friendly active staff. Maintenance is amazing and will fix your problems within the hour usually. Will move back to these apartments if I ever return to this area, and would recommend them to anyone. Thank you very much!

                          Review Author Icon

                          FourBlindMice

                          Resident 2012 - 2014

                          5/4/2014

                          A pretty good place overall. The staff is nice, and the maintenance guys are great. I've lived in many areas locally, and visit many areas as part of my job. This is better than all of those places I go to on a regular basis.

                            Review Author Icon

                            Resident 49674

                            Verified Resident 2011 - 2014

                            3/21/2014

                            For the most part I have been very content in our unit. Staff is courteous and friendly. Carl is the best maintenance man and you can always depend on him to fix the problem promptly or keep you informed. I would definitely recommend this establishment to friends and family.

                              Review Author Icon

                              Resident 55307

                              Verified Resident 2009 - 2014

                              3/4/2014

                              I love these apartments. ALL the people that work here are always so nice and polite. I know that any problems that arise will be taken care of immediately. I have lived here for almost 7 years and still love it here. I hope that you enjoy them as much as I do.

                                Review Author Icon

                                anonymous

                                Resident 2013 - 2014

                                2/28/2014

                                I've been here a few months now, and am glad I picked Berkshires. Other larger apartment complexes did not feel safe to me, I feel perfectly at home here. The neighbors are friendly, everyone is acquainted with one another so it would be easy to tell if something was amiss. The staff in the leasing office is very friendly and helpful as well. I work during most of the hours the office is open, and the staff has been more than willing to help via phone and email. I had a couple misunderstandings with a dates some bills were due (my own fault), and they graciously helped me get everything straightened out. They're very pet friendly, I have a fairly large (~80lb) dog and they had no issues with him living here as well. I feel safe and secure walking him at night, the entire compound is pretty well lit. It's lit well enough that I can play ball with my dog at night in the yard. Noise has never been an issue. It was probably two months into living here that I heard my upstairs neighbor for the first… See More>
                                  Review Author Icon

                                  Resident 54364

                                  Verified Resident 2013 - 2014

                                  9/20/2014

                                  I love my apartment. The location is great, the office staff are very friendly and take the time to listen to any problem that might arise, the maintenance is excellent and they respond very fast, the grounds are pretty and it is quiet. The parking area is well lit and I feel very safe walking my dog at any hour of the day or night.

                                    Review Author Icon

                                    Resident 53773

                                    Verified Resident 2006 - 2014

                                    2/24/2014

                                    Well above average. Courteous and professional staff. All staff personnel are eager to help and assist and are quick to respond to any issues. Only complaint, I feel rent is to excessive for size of Apt. and laundry facilities need improved.

                                      Review Author Icon

                                      Resident 53602

                                      Verified Resident 2011 - 2014

                                      4/15/2014

                                      I like the community. There is know complex in the area that can top Berkshires of Matthews . The complex is close to shopping, movie theaters, restaurant's, public library and so much more. Need to travel 485 , you are in luck that's 2 minutes away. Come and see all that I have mention for yourself. See you then neighbor

                                        Review Author Icon

                                        Resident 49995

                                        Verified Resident 2006 - 2014

                                        8/13/2014

                                        It has been nothing but good and positive. The management here is responsive and concerned. I think the fact that the apartments are no larger than 2 bedrooms adds to the fact that it is relatively quiet and civilized. No complaint or concern is too big or too small for immediate attention.

                                          Review Author Icon

                                          Resident 52713

                                          Verified Resident 2014

                                          10/20/2014

                                          Very nice and quiet neighborhood. Staff is quick to respond if you need any repairs. It is close to the road so you do hear some noise but it is not bad. All of the apartments have been upgraded and they look very nice. The walls are painted which also adds to the look. I would suggest moving here I have not had any problems.

                                            Review Author Icon

                                            Resident 47158

                                            Verified Resident 2014

                                            2/19/2014

                                            My experience here has been good, except for the noise from the neighbors above. It's constant, non-stop and 24/7. I've complained and called the cops already. It's beyond ridiculous and would be great, if for that! It's frustrating too :(

                                              Review Author Icon

                                              Resident 51410

                                              Verified Resident 2012 - 2014

                                              2/11/2014

                                              The warm and friendly office staff was one of the main reasons I chose to live here. They have continued to be kind and responsive when I needed them. The apartments are small, but nice. In the Summer the bugs can get bad outside with all the wood. Otherwise, it's a nice place to live.

                                                Review Author Icon

                                                Resident 50465

                                                Verified Resident 2011 - 2014

                                                2/3/2014

                                                It is a great experience living here at the Berkshires of Matthews. The people here are really nice. The staff here at the apartment complex are really nice too. I would recommend this apartment complex to anyone that is looking for a new apartment

                                                  Review Author Icon

                                                  Resident 49030

                                                  Verified Resident 2009 - 2014

                                                  3/24/2014

                                                  The Berkshires of Matthews is a very nice complex with an excellent staff. The office and maintenance personnel are outstanding. The location is great and the community is friendly. All in all a great place to live. Bad survey that requires you to enter 200 characters!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Peak

                                                    1 Bed, 1 Bath | 700 sq. ft.

                                                    $916

                                                    See Floor Plan Details

                                                    Summit

                                                    1 Bed, 1 Bath | 585 sq. ft.

                                                    $960

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Pinnacle

                                                    2 Beds, 2 Baths | 900 sq. ft.

                                                    $1,086

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    D-
                                                    D-

                                                    Renter Ratings

                                                    D

                                                    Review Ratings

                                                    Noise

                                                    2.0

                                                    Grounds

                                                    1.0

                                                    Safety

                                                    1.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    2.0

                                                    Neighborhood

                                                    3.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    D

                                                    Number of reviews in the past 365 days

                                                    1

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    Parking
                                                    • Private Parking Area
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • BBQ and Picnic Area
                                                    • Basketball Court
                                                    • Business Center
                                                    • Clubhouse
                                                    • Convenient to Dell and Seton Medical
                                                    • Courtyard
                                                    • Fireplace
                                                    • First Floor Apartment
                                                    • High End Appliances
                                                    • High-Speed Internet
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Panel Doors
                                                    • Pool
                                                    • Public Transportation
                                                    • Recreation Room
                                                    • Recycling Program
                                                    • Renovated Kitchens
                                                    • Short Term Lease Available
                                                    • Sundeck
                                                    • Wood Floors
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Matthews Pointe is located at 1700 Chambers Dr Matthews , NC and is managed by Solomon Management LLC, a reputable property management company with verified listings on RENTCafe. Matthews Pointe offers 1 to 2 bedroom apartments ranging in size from 565 to 900 Amenities include Availability 24 Hours, Basketball Court, BBQ/Picnic Area, Business Center, Clubhouse and more. Property is located in the 28105 ZIP code. For more details, contact our office at or use the online contact form and we will get back to you as soon as possible.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 80 number of votes by renters, Matthews Pointe is currently rated 4.2 out of 5 stars.
                                                    Matthews Pointe is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Matthews Pointe is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Matthews Pointe is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Matthews Pointe is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Matthews Pointe is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Matthews Pointe is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Matthews Pointe

                                                    July 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    31
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Matthews Pointe is a 585 - 900 sq. ft. apartment in Matthews in zip code 28105. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $916 - $1,086. Nearby cities include Indian Trail, Charlotte, Pineville, Monroe, and Charlotteq.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.