Review History for anonymous

Matthews Pointe


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anonymous

Resident 2013 - 2014

7/2/2014

Hello! I am a current resident here at Berkshires and I want to say that nothing in in the previous review has merrit. I have personally gotten to know the staff, and property managers here and they are by far THE BEST TEAM IN CHARLOTTE! The staff has always gone above and beyond the requests I have in matinence and with the grounds surronding my apartment. To start the staff is magnificent. Larry is a very hard working man who anytime I have ever put in a request comes to my apartment and fixes the issue the first time correctly. There is no "I don't know how to fix it". Carl and Larry work as a team and I beleive they are both extreamly exceptional at the jobs they perform everyday. They never sit still! If Larry isn't cleaning he is answering requests from residents. Now to my next subject, Kathy and Jennifer. These two ladys work their selves into the ground for the residents and for future residents. Never have I ever had one problem from them. These ladys do not gossip about residents. When I have been up in the office their first question they say is what can I do for you? If I do not need anything I simply state nothing and just wanna talk with you. Every conversation we ever have is about kids, my work, my dog, my life, school, the weather, and even cooking topics. Never has it been centered on talking about residents. That is a lie put up from someone who is not even on a lease at this complex who is trying to make a statement that is simply not true. Now after all of that next is the noise. The car that is complained about is an older car. The (non) resident that is complaing about this shouldn't be. The car is being repaired so it is not so loud. If The (non)resident ever bothered to get to know the man who drives the car they would know it takes money and time to fix a car. Now to finish off if you are looking for a new apartment this is the place to look and be at! Come and find out for yourself and make your own judgement off your own expierance. Come and join my lovely home and community!

    Review 24 out of 78

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    Matthews Pointe

    July 2024

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