Review History for anonymous

Matthews Pointe


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anonymous

Resident 2014

7/5/2014

I have just recently hit my 6-month mark at living at Berkshires of Matthews, and I thought it would be a good time to review my apartment complex. I moved cross country and had to pick an apartment sight-unseen. Obviously I was very wary of doing this, however the ladies in the office (I would say their names, but we're not supposed to) were incredibly helpful. They answered every question I had and then some, and when I moved in I had gifts, candy, and a note waiting for me. I can honestly say that everything they told me before I moved in was true, and God definitely answered my prayers with this apartment. I have had 2 maintenance requests so far, and they've both been fixed within 48 hours. They were nothing major at all - and I go to the Office regularly for packages, rent payment, etc. and the ladies are always asking if everything is good or if I need anything. I was obviously nervous to move to a place I didn't know anyone, and to a place I'd never seen before, but I love living here. Love it. The maintenance men are wonderful and so kind, and the office ladies are more like friends than management. I haven't met one unkind neighbor or worker since I've lived here. As far as the apartments and location goes - you really can't beat Berkshires. Before I moved here they told me I wouldn't need to go further than about 10 minutes for anything besides Uptown, and they were so right. Literally almost every major store is within 10 minutes, and I can get to the mall or Uptown in about 25. I've visited a friend in another 'nice' apartment in Charlotte (same rent, ratings as Berkshires) and I was completely unimpressed. I didn't realize how much I take for granted at Berkshires. This place really is great - mainly because it's a close-knit team that works together and they really do try to please us. Also - the pool . . . is awesome! It's never really crowded, and the people that do hang out there are kind and including. The staff keeps it very clean as well - and they have a propane grill out there for guests to use. I would say that I'm a pretty easy going person and my two main concerns in finding an apartment were safety and bugs - and those aren't issues here. :) Thank God. Overall I would definitely recommend this apartment complex to anyone moving to the Matthews area.

    Review 23 out of 78

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    Matthews Pointe

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