Review History for anonymous

Matthews Pointe


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anonymous

Resident 2020

6/9/2020

I have lived at Matthews Pointe Apartments in Matthews, NC for over 10 years. Since Solomon took over everything, and I mean EVERYTHING has gone downlhill. Here is a list of all the wonderful things you can expect if you mover here: 1. Ducts to second bedroom are blocked or something. No heat in winter and no AC in summer. 2. Smoke detector near kitchen goes off for slightest reason and has to be disabled. 3. Dumpster area is almost always a mess. NO RECYCLING OFFERED! Outside people are dumping in our dumpsters and management does nothing about it. 4. Car break-ins - install security cameras already! 5. Tree in front of my building has needed pruning now for about a year. Branches touching cars and trucks that park under it. Rain gutters overflow. 6. Pool always opens late and is often locked or closed when it should be open. Bathrooms are sometimes locked when pool is open. No access to gas grill for over half the year. - STILL NOT OPEN THIS YEAR and all other apartments around here have their much nicer pools open. 7. Gazebo/firepit is a wreck. The roof has been broken for over a year and is a hazard. 8. Grill areas are a joke. No grill in one location and other locations have terrible picnic facilities (broken and filthy tables - never cleaned. The garbage cans always overflowing and the grill rules are absurd! No lighter fluid allowed to light a charcoal grill??? 9. Grass is often overgrown - needs cutting again right now. 10. Never got carpets replaced before I moved in. Paint job they did was terrible and never was corrected. Maintenance used to be great here and now is almost non-existent. 11. Management has ignored requests for tenant meetings so we can talk with property managers about our living conditions and make this a better place. 12. Our rent increases every year and yet our amenities and facilities get worse and worse each year. 13. The office is understaffed and closed all the time. Can't even pick up packages half the time. 14. "Car Care" center is a joke and has no water. 15. They are forcing me to move out so that they can renovate my apartment after 10 years. I asked to have my carpets replaced in my unit (they didn't have time when I had to switch apartments after a fire destroyed my first apartment here - lost everything). I'm glad to be moving... 16. No community events or mixers or anything. Great neighbors... terrible propery management!

    Review 4 out of 78

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    Matthews Pointe

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