the Pool wasnt keep clean this past summer. Other complexes clean the pool every day as they should with all of the germs plus there were days when the pool was closed with no notification. Also the water shut off days were a huge inconvenience but have gotten a lot less frequent. I work from a lot so this is a major issue for me.
Manager
10/6/2019
Sardis Place at Matthews by Cortland
Hi neighbor,
Thank you for taking the time to leave us a review of your time at Sardis Place. I regret to hear that you have had these concerns lately. While our back pool was closed for maintenance for a part of the summer, we do have two pools. The front pool was open and available for our residents all summer. We clean these pools 5 days a week, Monday through Friday, but if you see at any time that it needs another cleaning, we'd be happy to do so!
I do apologize for the water shut-offs. We've had two this year due to the city doing work on the water lines. We will continue to give advanced notice of work such as this whenever possible.
I'd appreciate an opportunity to speak with you and see how else we can work to improve your time here. Could you please reach out to me at the office or at spencer.meachum@cortland.com? I look forward to hearing from you!
-Spencer M., Community Manager