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The Cove at Matthews

1701 Gander Cove Lane, Matthews, NC 28105
(51 Reviews)
$1,199 - $1,418/mo

Reviews

(51)

2.7 rating

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51 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospectiveVisited 2022

1/3/2023

Unprofessional

I'm a prospective resident and set up a tour several weeks ago at 1:30 through their website, and got a reminder email for the tour the day of. When I got there, I found an "out to lunch" sign on the door and another sign saying they'd be back at 1:50....I was irritated, but figured maybe there was some kind of mix-up because of the holidays, so I waited in my car, watching several other people walk up to the door only to see the sign and walk away. I waited until 2:00pm and still no one came. I left a voicemail expressing my irritation but saying I still wanted to schedule a tour...and when that didn't get responded to, I sent them an email saying the same thing a few days later. It's been two weeks now and I've received no reply. If this is how they treat prospective residents, I can only imagine how much more neglectful they are towards actual residents and will be looking to rent elsewhere.

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    anonymous

    Resident 2021 - 2022

    7/8/2022

    Dog waste is out of control

    Unless you like to live in someone else’s dog crap, I wouldn’t live here. I have lived here for a few months, and i am disgusted from everything. The apartments are all roach infested, the pest control service they offer is useless. Maintenance is short staffed and very rude, they threatened to tow a vehicle even though it was parked in a valid spot and there is no “no parking” sign but because the apartment staff wanted to park their box truck in that spot they threatened to tow. Trash service is inconsistent, we have to take out our own trash even though we pay for the service, they will fine 50$ if you don’t take down the trash. The pool has been under maintenance since winter and still unopened, it’s July, the walkway lights don’t work, trash is littered everywhere, and the dumpster is constantly overflowing. Now to the really gross part, they let the most disgusting people live here. These pictures are from the apartment below me, as you can see, they leave a dog on their porch, and he just craps everywhere. I have contacted the office for months and they have done nothing. The smell is… See More>
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      anonymous

      Resident 2016 - 2019

      6/17/2019

      This place is now called Cove at Matthews. I moved here in 2016 because of the beautiful landscaping and location. My first month I found out a drug dealer lived in the building.. the apartment faces the parking lot and lots of tenants blast music in their cars with the bass thumping, they could care less if you're trying to nap or rest. The roaches are by the millions! When my lease was up, the place was bought by Dasmen residential and I decided to give them a chance. I switched apartments to a "renovated" model.. the craftsmanship of this apartment was poor to say the least but the location of the unit was so beautiful, facing the beautiful pond so I gave it a chance. There are 37 Canadian geese that live here (I counted) and the closed in pond area gets super hot of course and with all those filthy birds and the feces, it was unbearable! The smell! The noise!! I was stuck for another year since the only way out was a ridiculously high amount of money to get out of the lease. Oh did I mention that this building also had a drug dealer.. the… See More>
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        anonymous

        Resident 2018

        12/2/2018

        Be wary of any positive reviews for this deplorable place as management has been giving residents free Amazon echo's and fire sticks in exchange for positive reviews. This place has gone to absolute trap since being acquired by DASMEN You should only move here if you want high rent and roaches B-)

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          anonymous

          Resident 2015 - 2018

          6/7/2018

          Do not move into this apartment complex. It is not worth the price that you pay (950+). The office staff and maintenance staff never help you with problems and take WEEKS to resolve any issues. In the last year, there was a change in management and nothing has gotten better. My husband and I have had to call maintenance so many times on the same issues. We had a severe bug problem (despite our fees requiring us to pay for pest control) because our door was not sealed correctly and we tried to get it fixed and the maintenance worker did a horrible job that was basically pointless and was very rude to us the whole time. The office hours suck and are impossible if you have a 9-5 job, so you can never talk to the staff. They use all of our excessive rent money on renovating the clubhouse for the last year that will only result in a fancier office for the staff, but nothing for residents. They also don't keep the pool open all summer. It's just one girl who has the key and she literally told me that if she doesn't feel like opening it at… See More>
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            anonymous

            Resident 2014 - 2016

            12/22/2016

            Make sure that when you move, you schedule a walk through with them so you have documentation as to how the apartment was left. Otherwise, its free will for them to charge you for whatever they want trust me, they will!

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              legacy sucks

              Resident 2010 - 2015

              8/30/2015

              Raising long term residents monthly payments up in $100 increments upon the renewal of there lease. But hey if you don't like it you can just move out and legacy will rent it to someone else at a 1/3 increase over the current tenants lease rate. Doesn't matter what justification you put on it, only shows that they value money more than having good long term tenants. Drug dealers, Junkies, cops in and out all the time. Car was broken into. dog and goose ---- everywhere. The guy that lives above me drinks every day and comes in at all hours of the night beating and banging, I get awaken every night, I have called the cops on him twice for beating up his girlfriend, have found him passed out drunk in the grass right outside my front door and have made many complaints to the office and nothing is done. I don't even feel safe walking to my car without my pistol.

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                lookingforhome2013

                Resident 2012 - 2013

                8/28/2013

                I have lived here for almost a year and I hate it. I lived near the middle of the complex and it was too noisy late at night. A tenant that live in the next building played her music loud during the day and night. Her and another tenant sometimes would get into loud yelling matches over her loud music in the late hour of the night. Then there was a problem with car alarms always going off all times of night. I complained and even discovered one morning my car hood appeared to be slightly opened. Come to find out, they had a problem with theft and never informed residents until months later. We moved to the back of the complex thinking it would be better, but the cat population in the back of the complex is out of control. Therefore, the building always stink. We have complained with the promise something will be done, but 4 months later the cats are still here and growing. We have called Animal Control ourselves and they told us that they spoke with management, but they have to give them permission to come onto the property to setup the traps. I have… See More>
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                  legacymatthews1601

                  Resident 2008 - 2013

                  8/4/2013

                  I live here from 2008 I lose my house in market crash. I need nice place to live while I rebuilding me live over again. I always have people knock on my door and try to sell me things and bother me. I call office and they do nothing. I was on machine in exercising room and this man look at me and take my picture then lick on the window. I tell office and they do nothing so I called the polices on them. The no like me and think I making the problems for them. I went to take my clothes washer and there is porno magazines in there. There are poops all over walkway and dog poops no one cleans up. The slider doors are old and leaks to the carpet. I like the kitchen but the door to my pantry wont open all the way. The fridge doesnt fit in the hole. They have no control over the pool and they have had alot of robberies and stealing in here there is also a convicted peodiphile and one guy died of a heroin overdoes in the back apartment. They put it up renting out 2 days… See More>
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                    PassOnBy2013

                    Resident 2012 - 2013

                    6/27/2013

                    The girls in the office will lie, record all meetings. They will find some reason to send you a huge bill after you move out & give you 10 days to pay it. They repeatedly lied to us & then sent us a bill for $550. The man that lived in the apt before us said he had to pay $900 for carpet. There was ARMED ROBBERY happening when people got out of their autos at night. The management kept it hush hush instead of giving people a warning. The shrubs are so tall that bottom fl apts get broken into. I sat with a gun beside me! They will fine you $25 if you break one of their 200 rules. I think they have 2 rules to follow. BUGS, they have NO inside pest control. They showed me the model, told me I would have the nice new white cabinets. I received some 20 yr old crap that made me cringe to put my dishes in. Leak after leak from the apt upstairs. When water was getting into our electric smoke alarm it took maintenance 2 HOURS to get there. They hardly clean the pool. I had to clean… See More>
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                      anonymous

                      Resident 2012

                      9/28/2012

                      Where to start? There are just so many problems with this place from the buildings to the tenants. As far as the community, the grounds are filthy, dog and goose poop everywhere. Snakes are common, especially in the pine needles where you can't see them. Pine needles are used instead of mulch. If you plan on going for an evening walk, make sure to wear sneakers or boots. The steps and rails have more than seen their day. The breezeways echo so every noise from opening/closing doors to people going up or down the stairs is heard throughout your unit. The windows are old, mold and moisture ridden. The carpets Stink and they try to tell you that they are 'newer'. Our unit was not painted prior to moving in, we were even told it would probably smell like smoke from a prior tenant. Pest control - what pest control?! There are huge flying roaches everywhere, expect them to end up in your unit and be prepared to see them all around the pool. Only about half the buildings were painted and the appliances break down. There is mold in just about every unit, not just contained to bathrooms/kitchens where… See More>
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                        anonymous

                        Resident 2012

                        9/26/2012

                        If you want the apt clean when you move in, plan on doing it yourself. If you need something fixed, if it is going to cost them a dime, you will not get it fixed. If you like living with bugs, this is where you want to be. They have NO pest control. With people constantly moving in & out bugs are being brought in. Residents are mostly people new to town so they come & go alot. A man had to pay approx $1000 for carpet. If a light bulb is not in a socket, they will charge you! Twenty year old cabinets so nasty you don't want to put your dishes in them. I was told to line them but if the liner sticks, I will pay to have it removed. Can't open laundry door all the way because the fridge sticks out to far. They vacuum the pool maybe once a month. People come from all over town in the evenings & use the pool. Fifteen teens, most probably not of age, sitting around the pool drinking. Cops with K-9s searching for people breaking in. Shrubs cover the windows. The office mgr doesn't even say hi… See More>
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                          anonymous

                          Resident 2012

                          9/14/2012

                          I have lived here for over 10 years. At that time it was the Drake Apartments and I really enjoyed living here. Since GCI has taken over the place the flavor of management and policies have changed. This place with charge you for everything. I had to put my dog to sleep a few months ago and today I found out that if I get another dog is will cost me $15.00 additional per month. I am surprised that they don't charge for parking. Rent goes up substantially every year. Management is not concerned about the drug use, noise or residents acting inappropriately. Their view is for residents to call the police before calling them. I have several neighbors that are scarred to call the police, me included, especially when I have a druggy as a neighbor or a party animal playing music at all times. I shudder to think about waking up to my car being keyed or the tires flattened. That has happened. I have had my car broken into. My refrigerator stopped working and was replaced by one that does not fit the kitchen. I cannot open my… See More>
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                            wantingtomove1

                            Resident 2007 - 2012

                            9/10/2012

                            My first apartment here was a one bedroom, we quickly upgraded to a 2 bedroom needing the room. Each and every year expect a LARGE increase in your rent..with little to explanation or upgrade to your apartment. The overall security is a joke here...I'm not sure Management is even reviewing applicants, as the cops are here weekly serving paperwork to someone / attending to domestic disputes / stolen merchandise. The surrounding area isn't the greatest, shocking that Legacy Matthews thinks they can get away with the rent fees for this area. PLEASE DO YOUR RESEARCH BEFORE MOVING HERE...there are better areas for the same rent prices. I believe the Leasing office would like to help you, they are just so unqualified and unprofessional that they are just incapable of helping in any and all situations that may arise...do yourself a favor go Legacy Aboretum or Pace Commons...I look forward to my moving day..I'm done here.

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                              anonymous

                              Resident 2010 - 2012

                              9/18/2012

                              NOT GOOD! i was so excited they started painting all the apartment buildings around us. with fresh new paint. they did the building beside mine and the the one in front of mine and then all around mine. now 3 months later still nothing. Come to find out "they arent painting the building I live in". I dont understand. Why not? I have my own assumptions. My building is in the back where it cant be seen by potential future tenants. So, why does my building count? It won't benefit them at all so why do it. My building is in worst shape than any other building. Mold all over the outside, windows, siding, doors, rails and holes in the side of the building itself from water damage. You have got to be kidding me right now. VERY PISSED!!!! DO NOT MOVE HERE!! Never any parking! better hope you never have to carry up groceries, because you will have to walk a mile with them. They make you pay for water and sewer too. Never have I lived at an apartment complex that made the tenant pay for water.Toilets and drains always clogged.

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                                anonymous

                                Resident 2008 - 2011

                                4/18/2012

                                Bad Staff, Bad Apartments

                                This is the worst place I have lived. The apartments are messy, the maintenance staff never fixes problems, and you can hear rats crawling around. Everytime there is a problem you might as well just wait for it to fix itself since the people in the office never answer the phone and NEVER call you back. The lie to you about benefits that you get when you sign the lease and find ways to get out of everything. Everytime I needed something fixed the maintenance people could never get to it when I called and I had to wait around alot. If they could get better staff then this might be an alright place to live, but a warning, if a staff member says they will call you back, they NEVER will. Overall there are nicer places to live with nicer staff members that know what they are doing and will treat you better.

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                                  anonymous

                                  Resident 2006 - 2011

                                  4/18/2012

                                  Bad Staff, Bad Apartments

                                  This is the worst place I have lived. The apartments are messy, the maintenance staff never fixes problems, and you can hear rats crawling around. Everytime there is a problem you might as well just wait for it to fix itself since the people in the office never answer the phone and NEVER call you back. The lie to you about benefits that you get when you sign the lease and find ways to get out of everything. Everytime I needed something fixed the maintenance people could never get to it when I called and I had to wait around alot. If they could get better staff then this might be an alright place to live, but a warning, if a staff member says they will call you back, they NEVER will. Overall there are nicer places to live with nicer staff members that know what they are doing and will treat you better.

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                                    anonymous

                                    Resident 2012

                                    4/17/2012

                                    Horrible Place to Live

                                    This is a horrible place to live. Customer service is very poor. Employees (Leasing execs) get changed every 3 months, so whatever previous person promised, you never get that. The rooms are very old, with lots of problems. Maintenance team is understaffed, so you wait for months for your problem to be fixed. Stay out of this. This is the worst place to live.

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                                      anonymous

                                      Resident 2010 - 2011

                                      9/3/2011

                                      Its Okay

                                      At first i thought this was a great place to live. But as winter came i relized it wasnt that great. Its very old here so the wwindows are horrible, you can feel a breeze. And there rates have gone up. The managment is very rude.

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                                        missykla

                                        Resident 2010 - 2012

                                        10/16/2012

                                        I wrote a review on here before, but since I am moving out this coming December, this review will dramatically change. My boyfriend and I moved in here December of 2010. We loved it for the first year, so we decided to renew our lease for another year. This past February as he was walking home from work, he got robbed. When it comes to safety, this is NOT the place to be! In order to break your lease, you have to pay your monthly rent for the remaining months left in your lease. We're lucky our rent is so cheap as of right now, but some people are not so lucky. Now the prices for a 1 bedroom are up to about $655-750 which is ridiculous for the quality you get. The one bedrooms are practically studios. There is hardly any living room, no dining room whatsoever, and the kitchen is pretty much joined in the living room as well. I'm not saying the place we're moving into now, but it is very safe and please, please do your research. Don't sign a lease with any apartments off of E. Independence. They appear nice with the models, but I'm sure… See More>
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                                          unhappyinlegacy

                                          Resident 2008 - 2011

                                          2/22/2011

                                          Going DOWN HILL

                                          Dog and geese feces everywhere,broken glass allover parking lot walked my dog the other day and he cut his paw on broken glass.Bogus handicap parking sign in front of my building,no notice about it,sign is 4ft high can not be seen from street,police can not see it or have no authority to write a ticket,my car was stolen from the parking lot first month.Gym has horrible smell.Staff has gone down hill.They let anyone in lately,not the same nice place it once was,they are a campus for Family dollar employees that do not have to go through the same background checks as everyone else.

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                                            rocqude

                                            Resident 2010

                                            4/13/2010

                                            The best spot ever!!!!!!!

                                            I love Legacy Matthews and im happy I made a illegal u turn just to check this place out as i was on my way to Galleria apts up the street to sign a lease!! The management staff is the best i ever had and they seem to be real people and not instead of overly made up commercial car sales men. I truly have no complaints the apartment is a nice comfy size the balcony is huge the outside storage is a plus, i never hear any noise unless im making it and it is a surplus of parking and my family and i feel safe in our home!!! everything about it is perfect for me! Megan is the best it was like she knew what i was looking for before i even opened up my mouth. I Truly looooove my apartment and i know i have the best unit in the house :-) Thank you Megan, Tiffany and Staff.. pay your rent on time and be considerate and im sure you too will have the same experience im having feel free to email me if you have any questions

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                                              ashtynanngeline

                                              Resident 2008 - 2009

                                              3/12/2010

                                              Best Apartment I've Ever Lived In

                                              I lived at Legacy Matthews for over a year. I can absolutely say that this is the best apartment complex I have ever lived at. The staff truly cares and goes out of their way to help you. The grounds are kept clean. The prices for rent are comparable to all the other complexes near it. The only reason we moved out of Legacy Matthews is because we moved back to Michigan but I can definitely say I miss dealing with Tiffany and Megan. They are by far the most helpful staff at any apartment complex I've lived at.

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                                                anonymous

                                                Resident 2009 - 2010

                                                3/22/2010

                                                Unsure

                                                This place is kept up and maintenance is very friendly. They're great about getting any work orders done right away. Problem is the old building doesn't cushion footsteps above and the patio door of your neighbor. If you get the right neighbor above you it's all good. Get the wrong one and it can be very annoying. At the moment this neighbor is the later. Have seen though that if you complain too much to the office when it's time for a renewel it could be very high. Guess that's their way of getting rid of complainers. So for the moment we say nothing. Guess that's the way it is when you live in an apartment. It's kinda of a gamble. Hopefully the next neighbor will be lite footed and not such a patio stand for partying person.

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                                                  swirlfam

                                                  Resident 2009

                                                  10/24/2009

                                                  Decent

                                                  I lived here for 6 months in 2006. I was in a back apartment by the woods at the very back of the complex. It was very quiet, clean, and nice. Our water heater broke, they came at 3am and fixed it right away. Our carpet was all wet because of this, and they even came in and cleaned up all the water .. at 4am! I loved it here. Always good parking, friendly people, Nice small little apartments foe the best rent and location I could find back in 2006. No idea how they are now, but they were great for me. My daughter was a month old when we moved here and I never had to worry about us being safe. Older apartments, but they were extremely clean and smelled fresh. Awesome little lake I used to walk daily with the stroller. One of the nicest little apartments I have lived in for such a good price. I would recommend these for a person just starting out, or a couple who just needs something small.

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio, 1 Bath

                                                    $1,199

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    $1,199

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 1 Bath

                                                    $1,310

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    This community is managed by

                                                    Willow Bridge Property Company

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Willow Bridge Property Company
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

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                                                    The Cove at Matthews

                                                    July 2024

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                                                    The Cove at Matthews is an apartment in Matthews in zip code 28105. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,199 - $1,418. Nearby cities include Indian Trail, Charlotte, Pineville, Monroe, and Charlotteq.

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