I would like to say when the old staff under PAM C. Direction worked at this property, everyone was friendly, seemed to be equal, fair, genuine and fair. Now that Susan and her side kick is here many of us residence are breaking our leases to go else where. This team is aloof, inconsiderate, thoughtless, belligerent, nasty, vain, unreliable and will state indirectly that you have integrity issues. Today, 1/1/19 I spoke with several residence at a function ( New Years Eve - Day ) that does not feel safe or sure of Lake CrabTree. I think that is very important for the owners to know that we as residents are making them money and that GreyStar and other related management groups would love to have us. I would love to have an owner reply to me so I can speak directly to he or she. NOT THE REGIONAL MANAGER STEPHANIE AS I HAVE BEEN TOLD SHE DOES NOT CARE EITHER. WE WOULD ALL LIKE THE CHIC FIL A SERVICE NOT MCDONALDS AND PAM GAVE US CHIC FIL A SERVICE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!