Ashley Park at Brier Creek

10300 Pine Lakes Court, Raleigh, NC 27617
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Ashley Park at Brier Creek

10300 Pine Lakes Court

Raleigh, NC 27617

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
Noise
Maintenance
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4.4National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
4
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.4
Move-in
How residents felt about their move-in experience.
4.7
Unclosed Prospects
What prospective renters had to say about their visit.
4.4
Work Order
Our team's performance in responding to service requests.
79%RECOMMENDED
THIS PROPERTY
VS
79%CITY AVERAGE

Ratings & Reviews

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Ashley Park at Brier Creek Manager

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Verified Resident 716380 2019 Recommended
Reviewed 11/11/2019
My experience at Ashley Park Apartments has overall been a positive one. I especially like the comfort of my apartment and the indoor basketball court which is pretty unique. Also, this apartment has very easy access to Brier Creek shopping and there is minimal traffic to… See More
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Verified Resident 716287 2019 Recommended
Reviewed 11/11/2019
This is the first Japanese living abroad, but Ashley's office members are very helpful. There is no problem with living in particular, so I would like to live in this apartment until I return home. Thank you. See More
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Verified Resident 707571 2019 Recommended
Reviewed 10/16/2019
Enjoy living here! It's quiet & our neighbors are nice. We also like that the pool stays open past Labor Day and love the clubhouse! The Doggie Park is an added plus! The staff is very pleasant. Thank you. See More
Ashley Park at Brier Creek Manager10/21/2019

Dear Valued Resident(s), Thank you for the 5-star review! We are glad you enjoy our pool season, staff interaction, and Dog Park. Sincerely, Your Ashley Park Team

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Verified Resident 694113 2019 Not Recommended
Reviewed 09/12/2019
Manager Amanda is liar and rude. I requested bug spray for insects many times , each they leave a paper but don't do the job. Manager Amanda needs to send someone to verify if bug spray for insects is actually done or not. By just leaving… See More
Ashley Park at Brier Creek Manager09/12/2019

Dear Valued Resident, We apologize for the experience you have stated in your review and want to use this opportunity to clarify the conversation you had with Amanda this morning. Amanda contacted you to clarify what pest services you were requesting since our Pest Control Technician was turned away from your apartment by someone in your home. Additionally, we were told Pest Control did not visit your home as scheduled on Tuesday but the technician who visited your home on Thursday 9/12 confirmed there was an acknowledgment of service for 9/10/19 at 2:25pm sitting on your counter top. We want to resolve any suspected pest issue you may have but need your help to do so most efficiently. Please contact Amanda at (919) 806-5674 to clarify what services you want as we have attempted on two separate occasions to service your unit. Thank you for your residency.

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Verified Resident 690416 2018 - 2019 Recommended
Reviewed 09/05/2019
We love it here. There's staff is wonderful and the maintenance is very professional and quick to resolve issues. We feel very safe here. And have a good community feel. We don't want to move anytime soon. See More
Ashley Park at Brier Creek Manager09/13/2019

Dear Valued Ashley Park Resident, Wow!!! Thank you very much for your great review and rating. Thank you also for taking the time to give us your feedback. It encourages our team when we read wonderful reviews from our residents. We take pride in the experience that our Maintenance staff bring to our team and look forward to serving you and your family in the future. Your happiness and comfort is very important to us. Please feel free to call us when you need us. We are here for you! Kind Regards, Jocelyn Reed Assistant Community Manager

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Verified Resident 685810 2019 Recommended
Reviewed 08/26/2019
Nice apartment, loft is very big and the unit is clean and comfortable, the layout ids very convenient, it's a single unit but the space is very good bathroom id very nice, toilet needs a little more of improvement, but it was fixed by the maintenance… See More
Ashley Park at Brier Creek Manager09/13/2019

Verified Resident 685810, Thank you for your kind words and this great review! We look forward to reviews like this because it helps us serve our residents better. Your feedback is important. It lets us know when we are doing great and when we have a little room for improvement! We are grateful for the 4 star rating that you gave us and would love the opportunity to make it a 5! Please call us if you need us. Your happiness with your new home is very important to us. Have a great day! Jocelyn Reed

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Verified Resident 684805 2017 - 2019 Recommended
Reviewed 08/23/2019
It is a beautiful apartment. I also like the pool. I also like the room loft. The rainy day was hard. The repair is over now. Office coffee is not available at 7am. One of my friends lives in the same apartment. I looked into my… See More
Ashley Park at Brier Creek Manager08/29/2019

Dear Valued and appreciated Ashley Park Resident, Wow!!!! Thank you for giving us a 5 star rating and for taking the time to let us know how we did. It makes us very happy to know that our residents are enjoying their homes. If you like the pool you will love our other great amenities. I apologize that the office coffee is only available during office hours, which are 9:00am - 6:00 pm Monday-Friday with special weekend hours to serve you. Please feel free to stop into the office anytime during those hours to enjoy our fully stocked coffee bar. We would love to see you. Thank you again for your great review. Kind Regards, Jocelyn Reed

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Verified Resident 684312 2015 - 2019 Recommended
Reviewed 08/22/2019
Plus- Very convenient to daily needs. Lots of amenities within along with community events. The clubhouse can be used which is lovely if you want to host a party/shower. Delta- walls are thin therefore neighbors will be heard. Major pest issue on first floor. See More
Ashley Park at Brier Creek Manager08/29/2019

Hi Verified Resident 684312, Thank you so much for your positive comments about Ashley Park! We also appreciate the comments that show us where we can improve. They not only help us correct your concerns they help us solve the concerns of our other residents. Your happiness is important to the entire Ashley Park staff. For your convenience we have after hour Courtesy officer service that can be called to your apartment home when neighboring noises become to much. We know in multi family communities it is hard to completely solve this problem, but we hope that this will help. We recently changed out Pest Control company and are expecting amazing results because they have presented us with new and innovative tactics. At your convenience please contact me (Jocelyn) so that I can add your apartment home to our pest control list. We have complete confidence in the new company and hope that you will give us a chance to correct the issue. Thank you again for your feedback. We are here for you. Kind Regards, Jocelyn Reed

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Verified Resident 684050 2018 - 2019 Not Recommended
Reviewed 08/21/2019
It's ok. We have stayed at better communities where regular maintenance is done in the unit. Units are not very energy efficient. Maintenance doesn't fully correct issues, i.e. fixed leaky roof but didn't repair drywall where the leak occurred. Walls are thin. We can hear everything… See More
Ashley Park at Brier Creek Manager09/13/2019

Dear Valued Ashley Park Resident, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Looks like in some areas we've missed the mark. This concerns us and we want to make your experience a better one. I'd like to send our maintenance staff to your apartment home to complete any repairs that are needed. Please contact me (Jocelyn) in the leasing office so that I can make sure that your concerns are addressed. The upkeep of the property sometimes requires the Landscaping company to mow in an effort to beautify the community. We are aware that this can be a little bit of a nuisance but we are hoping that the benefits outweigh the occasional nuisance. I hope that this will be a start to making your experience here better. Your family is important to us. Please give us a chance to correct the areas needing correction so that you and your family will have a better experience. Kind Regards, Jocelyn Reed Assistant Community Manager

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Verified Resident 675894 2019 Not Recommended
Reviewed 08/07/2019
Everyone is nice. Staff makes a lot of promises, great intentions & pleasant conversation, but there is little follow through. Management does not exist, just a lot of people recording your complaints/concerns. The amenities aren't that great. Pay a lot of fees - one being a… See More
Ashley Park at Brier Creek Manager08/09/2019

Hi Verified Resident 675894, thank you for taking the time to provide us with feedback about your experience at Ashley Park. We are glad to hear that you have enjoyed pleasant interactions with our team but are disappointed that your interactions have not been followed with action. Our goal is to partner with our residents when issues arise and work towards a resolution and we are sorry we have missed the mark. We would value the opportunity to speak with you directly to learn more about the situations you are referring to and to see what we could do to improve your experience here. Please reach out to the leasing office at (919) 806-5674 and ask to speak to the manager.

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Zaengle89 • Resident 2019 Not Recommended
Reviewed 08/06/2019
The dirtiest, most expensive, rudest, smelliest place I've ever lived. Travel nurse at duke, which (I def recommend the hospital) just not the place. Staff is rude, never calls back, make excuses for why things aren't done. Parking is awful. Have continuous bugs including over a… See More
Ashley Park at Brier Creek Manager08/09/2019

Hi Zaengle89, thank you for taking the time to provide detailed feedback about your experience at Ashley Park. Our goal is for everyone to find a happy home in our community and we are truly sorry that you have not had this experience. Although we know hiccups happen, we are especially sorry that our communication and response to the situations you have mentioned in your review has been lacking. We would value the opportunity to speak with you directly to see what we can do to improve your experience, but we are unable to reach out without knowing your name. Please reach out to the leasing office at (919) 806-5674 and ask to speak to the manager. We sincerely hope we are able to connect directly and work together to make your experience at Ashley Park a great one. Have a great day.

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Verified Resident 670068 2017 - 2019 Recommended
Reviewed 07/26/2019
My experience living here at the Ashley park apartments has been the best experience I have ever incounter in a long time. Especially with the help of Jocelyn and I can say that she had always made me feel welcomed and I'm very thankfull See More
Ashley Park at Brier Creek Manager07/31/2019

Verified Resident 670068, thank you so much for your kind words about our community and team! Jocelyn is amazing and we are so happy she has made you feel welcomed to our community. We hope to continue to exceed your expectations and help you be happy in your home here. Thanks again!

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Verified Resident 666056 2019 Recommended
Reviewed 07/17/2019
My experience so far at this apartment complex has been a great one the people here are so very friendly the staff is wonderful and knowledgeable the apartment is very well to my liking overall it's the best place I have live so far
Ashley Park at Brier Creek Manager07/19/2019

Hi Verified Resident 666056, thank you so much for your positive comments about Ashley Park Apartments! We are thrilled to hear that the people in our community and our staff have been able to help make your experience here an excellent one. Feel free to reach out to us if you need anything. Have a wonderful day.

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Verified Resident 661227 2017 - 2019 Not Recommended
Reviewed 07/06/2019
They need to take more responsibility when they are at fault. They barely Compensate tenants when they are at fault. There is not a first come first serve community. They need to change plenty. Car theft is a big problem.
Ashley Park at Brier Creek Manager07/10/2019

Hi Verified Resident 661227, thank you for taking the time to provide us with feedback. We are truly sorry to hear that you've had a negative experience in our community and that our team did not meet your expectations. We would value the chance to make it right and change your impression of Ashley Park. Please reach out to the management office at (919) 806-5674 so that we can learn more about your experience. We look forward to hearing from you!

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Resident 2016 - 2019 Not Recommended
Reviewed 06/11/2019
Terrible place to live. This is a unsafe community. Burglary in apartments and to your automobile. Think twice before you move here. Nothing here is confidential. The staff will talk your business in front of anyone that's around. Stay away from this hell whole!!!!
Ashley Park at Brier Creek Manager06/14/2019

Dear Valued Resident, Thank you very much for your review and for expressing your feelings about your experience living at our community. It saddens us to read that one of our residents have had an undesirable experience. We are shocked to learn that there has possibly been an apartment break in because we have not been made aware of this. We offer after hour Community Attendant services for complaints, reports, and so that we are notified when the unfortunate but occasional things happen. The members of our leasing staff have been trained extensively to protect our resident privacy. Please know that your happiness and privacy is of the utmost importance to us and we would like to discuss this matter with you further. We want to work with you to find a resolution that will make your experience better. Because your review is posted as Anonymous we are unable to contact you directly. Please feel free to contact us at your convenience regarding your concerns. Jocelyn Reed Assistant Community Manager

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Verified Resident 650933 2018 - 2019 Recommended
Reviewed 06/10/2019
Great place to live , friendly staff I wish the rent will be little less But the place is amazing overall condition is great as well When you need any maintenance and you do fill out a request for maintenance it's done as quickly as they… See More
Ashley Park at Brier Creek Manager06/14/2019

Dear Valued Resident, Thank you for such a wonderful review and rating! It's so encouraging to learn about the positive experiences of our residents. We are very proud of our maintenance and leasing staff. We do our very best! Reviews like this remind us that our efforts are appreciated. Please feel free to call us when you need us. We are here to service you! Thank you again for taking the time to let us know how we did. We hope you have a great day! Jocelyn Reed Assistant Community Manager

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Verified Resident 649183 2019 Recommended
Reviewed 06/05/2019
My experience so far has been amazing! Beyond happy with my apartment home! I cannot wait to see what this year brings for me at Ashley park! The staff has been very helpful and is always very happy to assist with all challenges
Ashley Park at Brier Creek Manager06/14/2019

Hi there! We are very happy to have provided you with such a positive experience! It is so exciting to read such wonderful reviews from our valued residents. Our leasing and maintenance staff take pride in doing our very best to make your living experience at Ashley Park 2nd to none! We also look forward to your future here. Please feel free to call us when you need us. We are here for you! Warm Regards, Jocelyn Reed Assistant Property Manager

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Verified Resident 645136 2018 - 2019 Recommended
Reviewed 05/27/2019
The office staff here is friendly, outgoing and professional. Maintenance issues are promptly taken care of. They've made this place not just another apt complex but a home! They also do a variety of events for the tenants here as well
Ashley Park at Brier Creek Manager06/01/2019

Dear Valued Resident, We appreciate you taking time out of your day to leave us a review of your experience living at Ashley Park. It makes us very happy to know that our residents are happy with their choice to call our community home. We take pride in our maintenance and office staff and look forward to serving you now and in the future. Thank you again for the review, your feedback means so much to us. Warm Regards, Jocelyn Reed Assistant Property Manager

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Prospective Resident Visited 2019 Not Recommended
Reviewed 05/20/2019
Was told last Monday that the apartment that my significant other and I are getting was ready. Fast forward to today, it's still not ready. What is going on? You can't give us a day and say it's ready and then a couple of days prior… See More
Ashley Park at Brier Creek Manager05/23/2019

Dear Valued Resident(s), Thank you for submitting your review. We recently spoke with someone over the phone with a similar situation and explained the incorrect community was contacted as all of our available units did not have a delay issue. Please contact us at (919) 806-5674 and we will attempt to help you locate the correct community.

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Verified Resident 639634 2018 - 2019 Not Recommended
Reviewed 05/13/2019
I experienced emergency maintenance issues from the first day I moved in. There have been several instances with water gushing out of sinks and other areas and I have had damage to my apartment and belongings. There are several things that I have requested maintenance to… See More
Ashley Park at Brier Creek Manager05/14/2019

Dear Valued Resident(s), Thank you for taking the time to share your feedback of Ashley Park in Brier Creek. Due to the anonymous review we are unable to speak with you directly about the issues you have experienced with us. Regarding noise concerns, we emailed all residents on April 1 on how to submit a noise complaint during and after-hours. At your earliest convenience, please stop by, call (919) 520-8859 or email [email protected] We hope to speak with you soon and improve you overall experience here.

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Verified Resident 637816 2019 Recommended
Reviewed 05/08/2019
Great experience moving into the apartments. The staff is knowledgeable and the overall community is clean. It is accessible to all the major highways to and from work. The airport is about 15 minutes from the community See More
Ashley Park at Brier Creek Manager05/13/2019

Dear Valued Resident(s), Thank you so much for your 5-star review! We are glad you are enjoying Ashley Park so far and if there's anything more we could do to make your experience more enjoyable, please let us know. We can be reached at (919) 806-5674 or by email at [email protected]

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Verified Resident 634253 2019 Not Recommended
Reviewed 05/01/2019
Please do not move here. The apartment is a great size but they have a bug issues, parking issues, gate issues, and other issues. The staff are very considerate and they will try there best to help you but they only have a little bit of… See More
Ashley Park at Brier Creek Manager05/07/2019

Dear Valued Resident, Thank you for reviewing Ashley Park in Brier Creek! We are glad you are enjoying your spacious apartment and bustling area of things to do. If you need anything in the future, you can give us a call at (919) 806-5674 or email [email protected]

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Verified Resident 631781 2019 Recommended
Reviewed 04/26/2019
Ashley Park has always been prompt in their responses. I love the on site amenities. The rent is pretty reasonable for the location. I've lived in several different complexes over the last few years. This feels
Ashley Park at Brier Creek Manager05/07/2019

Dear Valued Resident, Thank you for reviewing Ashley Park in Brier Creek! We pride ourselves in providing residents with a great place to call home and we are glad you are enjoying your clean and spacious home. If there's anything more we can do, give us a call at (919) 806-5674 or email us at [email protected]

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Verified Resident 630145 2018 - 2019 Recommended
Reviewed 04/22/2019
As a new transplant to North Carolina this community has been great! The location is perfect and the price point is very affordable. The only suggestion I would make would be to upgrade the gym/workout area. See More
Ashley Park at Brier Creek Manager04/26/2019

Dear Valued Resident, Welcome to Raleigh! We are so glad you chose Ashley Park as your new home. Please contact us at (919) 806-5674 if we could make your experience any better.

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Verified Resident 617965 2018 - 2019 Recommended
Reviewed 03/20/2019
Staff is great and apartments are beautiful! The community is very nice and fancy looking. Definitely getting value for your rent cost. They host lots of social events for the community and we love the food trucks.
Ashley Park at Brier Creek Manager04/17/2019

Dear Valued Resident, Thank you for your review. It really makes our day to read wonderful reviews like this. We are happy that you are enjoying living at Ashley Park. It is our goal to make the living experience for our residents the best that it can be. Maintenance works very hard to keep our community looking great. We enjoy the Resident socials and food trucks as well, regularly :) I also noticed that we received all 5's and a 3. It is important to us that we meet and exceed all of your expectations. Please reach out to me at your convenience and we can discuss some of our policy changes that may help you feel better in the area that we needed growth. Thank you again for the feedback. It means a lot to us. Best Regards, Jocelyn Reed

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Features & Amenities

Parking

  • Private Garage
  • Uncovered Parking

General

  • Community Center
  • Controlled Access
  • Gym
  • Hot Tub
  • Pool

Pets

  • Dogs Allowed
    Weight Limit: 25lbs
    Comments: $350 non refundable pet fee. $25.00 per month pet rent.
  • Cats Allowed
    Comments: $350 non refundable pet fee. $25.00 per month pet rent.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $1,500

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $1,123

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

1 Bedrooms, 1.5 Bathrooms

  • Price

    $1,262

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 2 Bathrooms

  • Price

    $1,462

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price

    $1,516

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing

Ashley Park Apartment Homes offers gracious living with lots of contemporary touches . Located in Brier Creek,one of Raleigh's most prestigious neighborhoods.Our welcoming community offers you a variety of spacious floorplans featuring first class amenities, superior customer service, and a convenient walker friendly location. Choose an address that will set you apart. Under new management since July 2009.

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Similar Properties

Ashley Park at Brier Creek is an apartment in Raleigh in zip code 27617. This community has a Studio - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,123 - $1,516. Nearby cities include Willow Spring, Cary, Morrisville, Garner, and Apex. 27703, 27613, 27519, 27560, and 27512 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Ashley Park at Brier Creek

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    Resident Photos (8)

    • (Resident photo uploaded on 07/26/2012) Image of Ashley Park at Brier Creek in Raleigh, NC
    • (Resident photo uploaded on 07/26/2012) Image of Ashley Park at Brier Creek in Raleigh, NC
    • (Resident photo uploaded on 07/26/2012) Image of Ashley Park at Brier Creek in Raleigh, NC
    • (Resident photo uploaded on 07/26/2012) Image of Ashley Park at Brier Creek in Raleigh, NC
    • (Resident photo uploaded on 07/26/2012) Image of Ashley Park at Brier Creek in Raleigh, NC
    • (Resident photo uploaded on 07/26/2012) Image of Ashley Park at Brier Creek in Raleigh, NC
    • (Resident photo uploaded on 08/06/2019) Image of Ashley Park at Brier Creek in Raleigh, NC
    • (Resident photo uploaded on 08/06/2019) Image of Ashley Park at Brier Creek in Raleigh, NC
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