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Casa de Luna Apartment Homes

3819 Bonneville Court

Raleigh, NC 27604



Resident · 2011 - 2014
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Office Staff
Only live in this place if the only other option is being homeless, I lived here for 3 yrs and it went from bad to worse.In the first 1 yr thing were not so bad but after the new management took over things went to hell, at one point we had to stay 3 weeks in summer with no a/c, the management is rude, inconsiderate and disrespectful.Every time I called maintenance for bathroom issues like water, toilet and sink problems they said that they were not doing cosmetic problems, The neighbors were another case, people would standing along the halls all day smoking, spitting, leaving shaved hair and leaving beer cans on the hall way, one lady would put dirty baby diapers on the trees outside instead of walking 10 steps to the dumpster. Loud music in the parking lot while drinking alcohol is a daily occurrence. After I moved out I had a walk through with the manager and she approved that I would get a refund, 2 months later I still hadn't received it, its about 5 months now and I am still chasing my refund, every time I call the manager is rude and says she doesn't cut the cheques, fine but she wont give me any contact to follow up with. I did an online research and found the management company but guess what nobody is picking up the phones, I left a message and no one has called me back. The chase is on hope I get my cheque before am too old to cash it, U HAVE BEEN WARNED!!!
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