Number of reviews in the past 365 days | 11 |
Percentage of reviews responded to | 63.64% |
Average time to respond to reviews | 138.45 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 11 |
Percentage of reviews responded to | 63.64% |
Average time to respond to reviews | 138.45 days |
Thank you for taking the time to let us know how we did. Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you again for taking the time to let us know how we are doing at Concord Apartments. We appreciate your positive review about your experience with us! Our team strives to deliver excellent experience, and I'm glad you found that to be the case. Please let us know if we can be of further assistance to you. Have a wondeful day!
Thank you for your review; we are happy to pass along your comments to the team here at Concord Apartments! If you're ever in need of more help, please let us know!
Thank you so much for your positive comments about Concord Apartments! We appreciate you taking the time to let us know how we are doing at Concord. If you have further needs or any questions, please don't hesitate to reach out. Tina Todd Community Director
We are so happy to read such a great review about Concord Apartments! We appreciate you taking the time to provide feedback about our community. If you have further needs or any questions, please don't hesitate to reach out. Tina Todd Community Director
thank you so much for your positive comments about Concord Apartments! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
We are so happy to read such a great review about Concord! I understand your concern with the increases in your renewal pricing. It sounds like you may be in one of our classic apartment homes, I would love to discuss transferring you to one of our newly renovated apartments to get more bang for yo ur buck! Please don't hesitate to reach out to us if there's anything more we can do!
Very happy to hear that you renewed your lease with us! We look forward to your continued residency with us!
We appreciate your positive review about your recent experience with us!
Welcome to your new home at Concord Apartments! It's wonderful that you're experiencing the exceptional customer service that our residents expect and deserve. We're also glad to hear you enjoy your spacious apartment and the prime location. We hope you'll be happy here for a long time.
Thanks so much! At Concord Apartment Homes, we strive to cultivate a top-notch living experience for our residents, and we truly appreciate your compliments on our service team. We look forward to continuing to provide you with attentive, friendly customer service. Please don't hesitate to reach out if we can be of assistance in the future!
Thank you very much for your positive review! We're thrilled that you're happy living at Concord. If you need anything, please don't hesitate to reach out.
$972
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1 Bedroom
$1,054
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2 Bedrooms
$1,107
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2 Bedrooms
$1,512
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3 Bedrooms
$1,383
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3 Bedrooms
Concord Apartments is a unique community that combines modern conveniences with a fresh, natural setting. Nestled between I-440 and Highway 70, near the buzz and activity of the heart of the triangle - just minutes to UNC REX Healthcare and their affiliates as well as all the shopping that the Old Raleigh & Crabtree Valley areas have to offer. Come by Concord to see our upgraded apartments with brand new appliances and flooring. View our newly renovated clubhouse as well with expanded fitness center!
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Concord Apartment Homes