Rude. If you can live with rude, welcome to the neighborhood. And it's not the neighbors who are rude. It's the staff. She's about the rudest, least professional, and least capable person I had encountered in years, even in leasing offices. She was a peon when I moved in, but she has climbed been part-time king of the hill since I left. I recommend dealing with her superiors before deciding to move in.