Review History for Verified Resident 611603

Link Apartments Glenwood South


Updated Review

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Resident 611603

Verified Resident ā€¢ 2017 - 2023

10/17/2023

A nice community in a great location of Glenwood South entertainment district and downtown district. Dog owners are big problem as is safety issues. Several petty juvenile crimes in the area over the summer. Noise from the train tracks and neighbors continue to be an issue as well as the cleanliness of the facility. Dog owners are everywhere here and do not properly cleanse nor take care of their pets. Amenities also is a big issue, considering newer developments being built nearby.
    Manager

    10/23/2023

    Link Apartments Glenwood South
    Thank you for taking the time to leave a review. We agree that our community has an ideal downtown location and are happy you are enjoying it. While there are many advantages to downtown living, the city noise isnā€™t for everyone. Most residents find it doesnā€™t take long to adjust to it, but we are sorry if that hasnā€™t been your experience. We are pleased to share that you will soon see updates in our community including a new fresh-brew coffee machine in our clubroom and exciting additions to the fitness center. This is a pet friendly community and we ensure all pet owners understand responsible pet ownership in accordance with the lease. If there is a pet owner not abiding by the lease agreement, kindly make our team aware and we will have the situation addressed. Please contact Stacy Branson, our property manger, at 919-720-4141 to further discuss any of your concerns. Thank you again for your valued feedback.
    5 Previous Reviews

    Previous Review

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    Resident 611603

    Verified Resident ā€¢ 2019 - 2023

    3/15/2023

    Overall a nice community, in a growing area. Glenwood South area is seeing tremendous growth in the past 5 yrs let alone past 10-15 yrs. More apartments and options are providing newer and more expensive housing options. My experience in Links has been good with some issues related to noise level by neighbors walking above you, or should I say 'stomping' on the ceiling. Staff did due diligence and moved me to an upper floor unit, even though I had to pay more. They've also attended building maintenance issues with the exterior of the building, balcony overhangs to protect against rain. However, the negatives have been other noise issues, a train which loudly blows its horn every morning at 5:45 am and awakes you. Other loud street and music blaring coming from the clubs/restaurants on Glenwood. Also, rent price increases with inflation over the past year. Completely outrageous rent prices makes you wonder. Features inside the building aren't special. Business center has only 1 computer and another which hasn't been replaced for years; exercise facility has poor equipment which needs to be replaced and doesn't work most of the time. I don't think any of the televisions every work properly and literally don't have signals. I don't know if the signals are just poor or if young silly residents are intentionally programming the remotes/tv's to not work? I just don't understand 1 day a television works and the next day, none of the stations work or the television doesn't come on. Lack of attention in this community, which brings me to cleanliness. TOO MANY PETS or dogs in this community. There's a disgusting odor of dog urine in the breezeways and complete lack of courtesy by dog owners in this community allowing their pets to approach or get close to residents, especially in elevators. I've seen pet urine and feces in the elevators as well as floor lobbies. I've seen trash not put in the trash rooms and just a complete lack of cleanliness in this community. Amenities lack compared to other newer developments going up in the area, including 2 newer buildings (1 already built and another being built in 2024). This building is aging and it shows from the lack of renovations and overall care and attention to the type residents who are unfortunately moving in, age and socioeconomic. This community needs a new refresh look and renovation to many amenities and features in it. I would recommend future residents to look at a community which is more mature and professional. This place resembles more a dormitory than professional residential apartment community.
    Manager

    3/20/2023

    Link Apartments Glenwood South
    Thank you for your honest review and sharing your experience. Downtown Raleigh is thriving, and we are excited about the growth that is bringing new retail shops, restaurants, and outdoor venues to explore. Urban living does tend to be noisier, but the walkability to nightlife and area events is often considered a worthwhile tradeoff. Our goal is to always provide the best customer service and promote a community that is inclusive, comfortable, and enjoyable. We apologize that your time with us hasnā€™t been all that you had hoped for. Constructive feedback is valued and we invite you to reach out to our community manager, Stacy Branson, at 919-720-4141 or sbranson@grubbproperties.com to further discuss your ideas and any issues with which we may assist.

    Previous Review

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    Resident 611603

    Verified Resident ā€¢ 2016 - 2022

    8/13/2022

    Fairly good, however like most "new" developments they age and unfortunately the wrong type of residents will move in and bring the quality of living standards down; and too many dogs and issues with cleanliness
      Manager

      8/19/2022

      Link Apartments Glenwood South
      Thank you for taking the time to leave a review. We hope to change your experience from fairly good to great! You are right, we aren't new to Raleigh and have had the pleasure of serving the downtown area since 2016. Our community is pet friendly, and we take pride in keeping the property looking clean and current. Weā€™ve not changed our background screening criteria and welcome all applicants who meet these standards. If you would please reach out to me personally at sbranson@grubbproperties.com or 919.720.4141, Iā€™d be happy to speak with you about any and all concerns.

      Previous Review

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      Resident 611603

      Verified Resident ā€¢ 2016 - 2021

      6/4/2021

      Great community, excellent location in that it provides a gateway to both Glenwood South business district, with the bars/restaurants and the central downtown district; all within a 15 minute walk. Nice staff, great maintenance team, all professional & provide prompt service
        Manager

        6/7/2021

        Link Apartments Glenwood South
        Thank you for your review. We are thrilled to hear you enjoy our location as we are close to the business district and restaurants on Glenwood Avenue. Thank you for your compliments to our office and maintenance staff. We look forward to your continued residency.

        Previous Review

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        Resident 611603

        Verified Resident ā€¢ 2016 - 2021

        3/17/2021

        A great location and building in a growing area! Excellent top notch staff and team. Great central location between Glenwood South, less than 5 min away, the warehouse district 5 min away and downtown walkable with 15 min.
          Manager

          4/1/2021

          Link Apartments Glenwood South
          Thank you for your review. We are pleased to hear you enjoy the location and our top notch staff. We look forward to your continued residency.

          Previous Review

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          Resident 611603

          Verified Resident ā€¢ 2017 - 2020

          6/14/2020

          Good experiences, quality staff, professional and cordial attends to residents needs. Central urban downtown location, central to all the downtown amenities from Glenwood South to the central downtown district. All within a 5-15 min walk.
            Manager

            3/8/2019

            Link Apartments Glenwood South
            Thank you for sharing this thoughts with us about living here at Link Apartments Glenwood South. We're pleased that you're happy with so many aspects of living in our community, from the value we offer to our location to our customer service. However, we see from your review that you have some concerns. Through the work of our staff, we will continue to work on noise transfer and pet management with you and our other residents to make Link a superior living experience for all. Thank you for your effort to help improve your time with us. Please stop by the office or reach out to us at 919-720-4141 or linkglenwoodsouth@grubbproperties.com if you feel we need to address these concerns further. Thank you.

            Review 11 out of 197

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            Link Apartments Glenwood South

            March 2024

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