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MAA Trinity

1140 Trinity Pine Lane, Raleigh, NC 27607
(644 Reviews)
$1,245 - $4,628/mo

MAA Trinity Reviews

(568)

3.9 rating

See Details

644 total reviews

(

Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 1083091

Verified Resident 2022 - 2024

6/20/2024

I have not had an issue with management, but the roaches are a concern and the issue of how tenants take care of their pets. The smells from some apartments, not picking up pet droppings, trash left outside the dumpsters all the time.

    Review Author Icon

    Resident 1254737

    Verified Resident 2023 - 2024

    6/4/2024

    Music & loud noise of resident and their guests since our first move in day, especially many weekends. On file is our first request when music was cut off around dawn. 2. New above resident music since their move in almost daily.

      Manager

      6/6/2024

      MAA Trinity
      Hi, we appreciate your feedback, and we would like to address the situation you have described. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.
      Review Author Icon

      anonymous

      Resident 2023 - 2024

      5/6/2024

      0 out of 10 do NOT recommend

      The absolute worst of the worst! Roach infestations ,unreported drive by shootings, vehicles being stolen and no security or cameras , dog poop everywhere, absurd up charges on water/sewer (had to pay 700$ for water due to running toilet that they took they’re sweet time on to fix ) rude and useless leasing agents and property managers, towing and VERY limited visitor parking, outdated appliances and apartments ANYTHING you negative you can think of this property has! Would not recommend this to a homeless person if they were giving away units for FREE! Please spend your money else ware, because that is all they see you as; a money pit. They are very lucky I have the patience I have! RENT FROM HERE AT YOUR OWN RISK!

        Manager

        5/13/2024

        MAA Trinity
        We strive to provide excellent service for our residents, and we welcome the opportunity to exceed your expectations. Thank you for providing this information so we can work to improve our services.
        Review Author Icon

        Resident 1248189

        Verified Resident 2023 - 2024

        5/1/2024

        Signing the lease was relatively easy, with good communication with the leasing office. Even the tour around the community was one of the best we had in the area, being able to visit the unit itself and the common areas. Neighbors can be noisy and the office can't really do much about them. Weed is smoked all over the place and the smell would get everywhere. The unit maintenance is quite good, all the problems I had were solved within 24 business hours, they are really committed to having things fixed. Common areas maintenance is not that good tho, from huge spots without mulch to trash all over the kids playground. The recycler/dump area is relatively clean. There are absolutely no community events (actually zero in the last eight months), but some pet trait and flower give-aways; this is very disappointing coming in from another MAA community where we had an event every other month or more (burger, wine & cheese, donuts, coffee, etc for any holiday, or just sponsored events by some major brands).

          Manager

          5/3/2024

          MAA Trinity
          Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

          Updated Review

          Review Author Icon

          Resident 1074378

          Verified Resident 2022 - 2024

          4/29/2024

          Office personnel are wonderful. Grounds are well maintained. Wish all residents would pick up after their dogs. Wish pool was open earlier (in April) and closed later. And 200 characters is more than I have to offer.

            Manager

            5/1/2024

            MAA Trinity
            Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

            Updated Review

            Review Author Icon

            Resident 124810

            Verified Resident 2019 - 2024

            4/12/2024

            it's changing, parking is becoming an issue. 4 cars residing in 1 apartment, all do not have the maa sticker in the window. cars taking space, but not driven taking up space. animal waste on the grass, electric window units!

              Manager

              4/13/2024

              MAA Trinity
              Hi, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA Trinity ResidentCare@maac.com
              Review Author Icon

              Resident 1242565

              Verified Resident 2022 - 2024

              4/8/2024

              This community is a great location. The office staff and maintenance team are very friendly and helpful with any issue. Unfortunately, dog waste is a huge problem in the community. A lot of residents do not pick up after their dogs. This isn't a specific area but all over the neighborhood. The gym could also use some updating.

                Manager

                4/10/2024

                MAA Trinity
                Hello, we appreciate you taking the time to leave us this feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
                Review Author Icon

                Resident 1231034

                Verified Resident 2023 - 2024

                3/2/2024

                Never had issues here. The two times I've called maintenance they have been on site to address the issue within the hour. They have always resolved issues the same day when possible. The neighbors are friendly and the neighborhood is nice enough.

                  Manager

                  3/6/2024

                  MAA Trinity
                  Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                  Review Author Icon

                  Resident 1230590

                  Verified Resident 2022 - 2024

                  2/29/2024

                  High crime rate, huge package theft problem, consistent DV reports and police calls to the complex. Apartment buildings are run down and renovated apartments are poorly down/ cheap. Insane rent hikes even though they'll relist the same apartment for cheaper due to being unable to fill it. Community amenities (gym) consistently in disrepair. Apartment manager notified of crime and amenities being broken and responded that "the gym doesn't qualify as an apartment amenity" in writing?. Even though its listed on their own website (has no idea what the amenities of her own complex are/ completely does not care about her own residents). 1st floor neighbors apartment condemned by the police, and more. Have consistently complained about being left off the apartment email chain and have lived here over a year and it's never been fixed. Got double billed for the month that I resigned and wasn't even refunded, it just got credited to my account. Overall terrible experience and wouldn't recommend. Bad property + bad management = you can find plenty of apartments in Raleigh that are better and cheaper. Will be moving once lease is finished.

                    Manager

                    3/4/2024

                    MAA Trinity
                    Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at ResidentCare@maac.com and allow us 48 business hours for a response.
                    Review Author Icon

                    Resident 1229156

                    Verified Resident 2023 - 2024

                    2/24/2024

                    I enjoy the layout, landscaping, and the pools in the community. However, the biggest flaw is the construction of the buildings themselves. I'm on the second floor, and when the person above me walks around it is extremely loud. The floorboards sound like they are made of styrofoam. It's difficult to sleep if the person above you decides to stay up late.

                      Manager

                      2/26/2024

                      MAA Trinity
                      Hi, we appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.

                      Updated Review

                      Review Author Icon

                      Resident 406693

                      Verified Resident 2017 - 2024

                      2/19/2024

                      I am very please with this community. I am disable and suffer the effects covid-19. I am on a fixed income and cannot afford the price hikes since Covid and inflation. God bless MAA Trinity and their upper management.

                        Manager

                        2/22/2024

                        MAA Trinity
                        Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
                        Review Author Icon

                        Resident 1063881

                        Verified Resident 2023 - 2024

                        2/19/2024

                        Not great and generally, this is due to poor management and poor neighbors, taking advantage of the poor management. People will leave trash out in the breezeways, next to the dumpsters, and even on the main road, driving through the neighborhood. There is also a huge issue with dog poop being left outside without being picked up and the complexes sent out an email acknowledging this is a problem but has made zero indication of what action they're taking to amend the problem and so the problem persist.

                          Manager

                          2/22/2024

                          MAA Trinity
                          Hi, we truly appreciate your honest feedback. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.

                          Updated Review

                          Review Author Icon

                          Resident 949343

                          Verified Resident 2021 - 2024

                          2/12/2024

                          Great love the community here and good school district. Complex works first to make sure to complete service if needed. Pricing is a little expensive but worth it here with the pool and community features

                            Manager

                            2/13/2024

                            MAA Trinity
                            Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
                            Review Author Icon

                            Resident 1225923

                            Verified Resident 2023 - 2024

                            2/12/2024

                            Living here has been great so far. The location is perfect to get wherever you need to go in the area. The staff is friendly and is always willing to help. They also keep the property in great shape. The neighbors have also been great.

                              Manager

                              2/13/2024

                              MAA Trinity
                              Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
                              Review Author Icon

                              Resident 425815

                              Verified Resident 2023 - 2024

                              1/29/2024

                              Love it here, the area is quiet.Some of the neighbors are friendly. Not at from my work place. Not to far from stores, bus routes, if you need one. My doctor office is about five minutes away. And the stuff is nice

                                Manager

                                1/30/2024

                                MAA Trinity
                                Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                Updated Review

                                Review Author Icon

                                Resident 886812

                                Verified Resident 2020 - 2024

                                1/26/2024

                                Quiet neighborhood, maintenance comes quickly, dislike the number of parking permits per apartment, nice pools, rent increase every year without renovations is insane!! Small kitchen and dining. Nice size living room and bedrooms.

                                  Manager

                                  1/27/2024

                                  MAA Trinity
                                  Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

                                  Updated Review

                                  Review Author Icon

                                  Resident 1160742

                                  Verified Resident 2023 - 2024

                                  1/17/2024

                                  Very well kept, maintenance is on point very fast and courteous, love my apartment just wish I had ceiling fans like I've seen in other apartments in the complex Grounds are well kept and clean , people that own pets should clean up after them ,I have a dog and always pick up after him Anyway overall very happy here thank you

                                    Manager

                                    1/19/2024

                                    MAA Trinity
                                    Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                    Review Author Icon

                                    Resident 1216328

                                    Verified Resident 2023 - 2024

                                    1/11/2024

                                    The entire process was simple and reassuring. The access to pools, game rooms, and the gym were a total plus. However, the accommodation for pets is what won us over. The layout and space in the apartment were a huge bonus.

                                      Manager

                                      1/12/2024

                                      MAA Trinity
                                      Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

                                      Updated Review

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                                      Resident 1138928

                                      Verified Resident 2023 - 2024

                                      1/10/2024

                                      I like it here. I moved in with two friends that I went to high school with. We moved in this apartment back in May of 2023. We have been very satisfied. Maintenance is great as well. Rent is reasonable also.

                                        Manager

                                        1/12/2024

                                        MAA Trinity
                                        Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

                                        Updated Review

                                        Review Author Icon

                                        Resident 1188039

                                        Verified Resident 2023 - 2024

                                        1/9/2024

                                        MMA is a great place to live. People are quiet and friendly. MMA is pet friendly. Maintenance requests are attended rapidly. Community areas (pool, club-house, gardens) are well taken care of and clean.

                                          Manager

                                          1/11/2024

                                          MAA Trinity
                                          Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                          Updated Review

                                          Review Author Icon

                                          Resident 1161335

                                          Verified Resident 2023 - 2024

                                          1/9/2024

                                          The community is nice and quiet and I love the amenities. In a great location also. My only complaint is that the maintenance team seem more like handymen than certified repair men and tend to just patch things up as opposed to permanently fixing the issue.

                                            Manager

                                            1/11/2024

                                            MAA Trinity
                                            Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
                                            Review Author Icon

                                            Resident 1209876

                                            Verified ProspectVisited 2023

                                            12/19/2023

                                            The tour was great.The application process as well as the supervisor was horrible. The application process was never completed but I was still charged. I would never rent in this place. Mainly because the Supervisor, Courtney, is very unprofessional. If the leadership is unprofessional and takes sides, when you have a real issue, it won't be taken care of.

                                              Manager

                                              12/21/2023

                                              MAA Trinity
                                              Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Trinity
                                              Review Author Icon

                                              Resident 1206388

                                              Verified ProspectVisited 2023

                                              12/8/2023

                                              Good experience overall, the agent was very helpful and the units were well kept. The agent was willing to work within my budget and help me find a good match. The community itself had some overflowing dumpsters but otherwise seemed clean and well-kept.

                                                Manager

                                                12/9/2023

                                                MAA Trinity
                                                Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

                                                Updated Review

                                                Review Author Icon

                                                Resident 227767

                                                Verified Resident 2015 - 2023

                                                11/16/2023

                                                Great place to call home. The grounds are well maintained and if there are issues in the apartment they respond promptly. MAA also had a wonderful program that helps families who have members who are having medical treatment. I'm not planning on going anywhere.

                                                  Manager

                                                  11/17/2023

                                                  MAA Trinity
                                                  Hi, thank you so much for your positive comments about MAA Trinity! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 996829

                                                  Verified Resident 2022 - 2023

                                                  11/7/2023

                                                  I really like this apartment complex because it is kept neat and clean. I am not exaggerating when I say that all maintenace requests have been taken care of THE SAME DAY!!! There is plenty of parking and the parking lot is maintained well.

                                                    Manager

                                                    11/9/2023

                                                    MAA Trinity
                                                    Hi, we appreciate your feedback! We hope to see you soon! We are always more than happy to assist you if anything else comes up. Take care!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    11A

                                                    1 Bed, 1 Bath | 805 sq. ft.

                                                    $1,245 - $1,998

                                                    11 Available Units

                                                    See Floor Plan Details

                                                    11B

                                                    1 Bed, 1 Bath | 840 sq. ft.

                                                    $1,283 - $2,078

                                                    9 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    22A

                                                    2 Beds, 2 Baths | 1,016 sq. ft.

                                                    $1,428 - $2,438

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    4.2

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.2

                                                    Maintenance

                                                    4.6

                                                    Neighborhood

                                                    4.5

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    37

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    97.30%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.35 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Yard
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $400. Rent: $20. Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    • Cats Allowed
                                                      Fee: $400. Rent: $20. Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • BBQ and Picnic Areas
                                                    • Basketball Court
                                                    • Business Center
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Community Room with Wi-Fi
                                                    • Convenient Location
                                                    • Convenient to Shopping
                                                    • Courtyard
                                                    • Curbside Trash Collection
                                                    • Digital Thermostats
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Grilling Area
                                                    • Media Center or Movie Theater
                                                    • Media Lounge
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Patio with Fire Pit
                                                    • Package Acceptance
                                                    • Package Receiving Service
                                                    • Pest Control Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pet Wash Stations
                                                    • Playground
                                                    • Pool
                                                    • Pool Table
                                                    • Preferred Employee Discount
                                                    • Recycling Program
                                                    • Rentable Clubhouse
                                                    • Resident Lounge
                                                    • Storage Space
                                                    • Sundeck
                                                    • Tennis Court
                                                    • Wi-Fi Access
                                                    • WiFi in Common Areas
                                                    • Yoga Studio
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at MAA Trinity in Raleigh, NC. Select one-, two-, or three-bedroom apartments for rent feature wood-burning fireplaces, dramatic vaulted ceilings, spacious balconies and gourmet kitchens. All homes include a washer/dryer. Residents enjoy our resort-style clubhouse with a Cybex fitness center, two sparkling swimming pools with large sundecks, a basketball and tennis court, and a dog park where all breeds are welcome. Our neighborhood is minutes from downtown Raleigh and has easy access to I-40 and I-440. It's a short drive to the Raleigh-Durham International Airport, and there are ample options for shopping, dining, and entertainment nearby.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 644 number of votes by renters, MAA Trinity is currently rated 3.9 out of 5 stars.
                                                    MAA Trinity is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    MAA Trinity is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    MAA Trinity is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    MAA Trinity is rated 3.9/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    MAA Trinity is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    MAA Trinity is rated 4.2/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 97.2973% of their community reviews in the past year.
                                                    Managers have replied within 2.35 days to their community reviews in the past year.
                                                    MAA
                                                    Dogs Allowed
                                                    Fee: $400
                                                    Rent: $20
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Cats Allowed
                                                    Fee: $400
                                                    Rent: $20
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    June 2024

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                                                    MAA Trinity is a 805 - 1,548 sq. ft. apartment in Raleigh in zip code 27607. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,245 - $4,628. Nearby cities include Raleigh, Willow Spring, Cary, Garner, and Apex.

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