North Hills at Town Center
#1,598 #11 #145

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North Hills at Town Center

4625 Millbrook Green Drive, Raleigh, NC 27604
(482 Reviews & Surveys)
$1,146 - $2,069/mo

Move-In Specials (2)

$500 off first months rent!

Look and Lease Special! Waive app and admin fees if lease same day as tour!

North Hills at Town Center Reviews

(162)

4.1 rating

See Details

201 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1257184

Verified Resident 2024

6/17/2024

Everything is okay I appreciate the comment and the service thank you. The hallway needs to be cleaned more often I think it needs to be pressure washed very dirty otherwise everything is okay just need to get this hallway cleaned very nasty and thank you again

    Manager

    6/20/2024

    North Hills at Town Center
    Your feedback is important to us as it guides us on which areas of our community need our attention. We have noted your suggestions about our hallways and will be working to address this. If you would like to follow up with us, please come by the office or email us at northhills-pm@pegasusresidential.com. Thank you.
    Review Author Icon

    Resident 1256578

    Verified Resident 2023 - 2024

    6/13/2024

    We really like this our home and feel comfortable. The staff is very professional. The community is very quiet. Everybody are nice it's a community they you should make as your home. The staff is very under standing

      Manager

      6/17/2024

      North Hills at Town Center
      Thank you for your endorsement of our comfortable community! We are delighted you find our team compassionate and professional, and if there is a way for us to make things even better, please stop by the office or email us at northhills-pm@pegasusresidential.com to let us know.

      Updated Review

      Review Author Icon

      Resident 1244294

      Verified Resident 2024

      5/19/2024

      Pretty good thus far. Chill community with access to alot. I definitely recommend this community to anyone looking for a place. I love my place. It suits me well and I'm looking forward to another lease

        Manager

        5/23/2024

        North Hills at Town Center
        It is an honor to have earned your recommendation and it's even better to know you love your home! Thank you for sharing your positive experience with us, and if there is anything we can to do improve, please stop by the office or email us at northhills-pm@pegasusresidential.com to let us know.
        Review Author Icon

        Resident 1249425

        Verified ProspectVisited 2024

        5/6/2024

        It was pleasant and very peaceful. The community was nice. There was a lot of space in the apartment. It was quite a experience. Very nice. I really enjoyed walking to the building. The experience was fun.

          Manager

          5/9/2024

          North Hills at Town Center
          We appreciate your interest in our community and your positive feedback about our peaceful atmosphere and spacious homes. If you have any follow-up questions for us or just need more information, feel free to contact us at northhills-pm@pegasusresidential.com. Thank you.
          Review Author Icon

          Resident 1239789

          Verified Resident 2024

          3/31/2024

          My fianc? and I just moved in this past weekend. Everything is renovated which we appreciated and washer and dryer is included so that's a plus. There's plenty of closet space for the both of us, we have everything we need and more.

            Manager

            4/3/2024

            North Hills at Town Center
            Welcome to the community, and thank you for sharing your satisfaction with us. We are glad you are enjoying your updated and well-appointed home. If there is any way for us to improve your experience, please stop by the office or email us at northhills-pm@pegasusresidential.com to let us know.
            Review Author Icon

            Resident 1238664

            Verified Resident 2024

            3/27/2024

            Muy buena la experiencia gracias por la atenci?n recomiendo los apartamentos son c?lidos y el ambiente muy natural. Est?n bien ubicados y Todo cerca bancos estaci?n de servicios centro comercial , etc

              Manager

              3/28/2024

              North Hills at Town Center
              Gracias por las amables palabras sobre nuestro atento equipo y nuestra excelente ubicación. ¡Estamos muy contentos de que tenga en tan alta estima a nuestra comunidad!

              Updated Review

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              Resident 1080894

              Verified Resident 2022 - 2024

              3/10/2024

              I generally enjoy living here. The kids around here as well as the dogs, can be a bit noisy but it's normal/expected. It takes a while to get emailed back from PM but maintenance is quick. Gym is great just needs a stairclimber. I wish there was more of a sense of community and an emphasis on safety

                Manager

                3/22/2024

                North Hills at Town Center
                Thank you for your feedback. While we are pleased you are mostly enjoying your experience with us, we have noted your concerns about communication, gym equipment, and atmosphere and will work to see how we can improve. If you would like to follow up with us or have additional insight to share, please come by the office or email us at northhills-pm@pegasusresidential.com.
                Review Author Icon

                Resident 1225681

                Verified Resident 2020 - 2024

                2/11/2024

                My experience here has been pretty much. When I put in service requests, they're usually completed within the first week of submitting it. The only complaint I have is the lack of inspections that are done for the apartments. My water heater has been bad for at least a year and I wouldn't have none had I not put in a request for my hot water not lasting. Other than that, I'd recommend this apartment complex because they are nice apartments.

                  Manager

                  2/14/2024

                  North Hills at Town Center
                  We value your feedback about your water heater and will share your insight with the rest of our team. We want you to enjoy every facet of your experience with us and encourage you to continue to reach out to us should you need anything at all. Thank you for the five stars!
                  Review Author Icon

                  Resident 1221157

                  Verified Resident 2024

                  2/5/2024

                  My experience was awesome..the management staff was professional with all my needs in a timely manner. I would definitely recommend anyone looking for an apartment to consider renting here. The location is great.

                    Manager

                    2/8/2024

                    North Hills at Town Center
                    We love knowing our excellent service has earned us your recommendation! Thank you so much for sharing your positive feedback with us, and if there is any way for us to make things even better, please don't hesitate to let us know.

                    Updated Review

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                    Resident 795695

                    Verified Resident 2013 - 2024

                    2/5/2024

                    I like the location of the apartment I also like the maintenance staff and office staff. Some of the neighbors are let their dogs do anything. Like my apartment and the convince of everything

                      Manager

                      2/8/2024

                      North Hills at Town Center
                      It is great to know you like your home, our team, and how convenient our location is for you. We will work harder to make sure dog owners are adhering to policies already in place, and if you would like to follow up with us regarding your feedback or to share another concern, please visit the office or email us at northhills-pm@pegasusresidential.com.
                      Review Author Icon

                      Resident 1223301

                      Verified Resident 2024

                      2/4/2024

                      The customer service Sheleia Denton provided was amazing. She made the move in process stress free with remarkable communication and prompt replies. I've never experienced such well-ordered, professionalism from prior rental properties. Thank you Sheleia.

                        Manager

                        2/8/2024

                        North Hills at Town Center
                        Welcome to the community! It makes our day to know Sheleia's service was so remarkable and made all the difference throughout your leasing process. We are lucky to have her and can't wait to share praise. Please remember that our team is here for you if you have any questions or concerns, and we ask that you visit the office or email us at northhills-pm@pegasusresidential.com for any assistance you need.

                        Updated Review

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                        Resident 1058773

                        Verified Resident 2021 - 2023

                        12/20/2023

                        It is OK. People leave their dog poop on the ground and it does not always get picked up and we have had to make many noise complaints. I wish there were better physical security and that the groundskeepers would be more proactive about picking up trash.

                          Manager

                          1/8/2024

                          North Hills at Town Center
                          Thank you for sharing your thoughts with us. We certainly expect our residents to clean up after their pets and will work harder to enforce policies already in place. We have also noted your concerns about general upkeep and are actively working to address this with our team. If you have more feedback to share or would like to follow up with us regarding any of your comments, please call the office or email us at northhills-pm@pegasusresidential.com.
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                          Resident 1208140

                          Verified ProspectVisited 2023

                          12/13/2023

                          Absolutely loved this community... so much we decided to move here! After touring 9 other complexes, we just knew North Hills at Town Center was the right fit for us. Gorgeous complex, a gated community, very spacious balconies, a mail room, absolutely nothing to complain about.

                            Manager

                            12/15/2023

                            North Hills at Town Center
                            We really appreciate your wonderful feedback and knowing we really stood out among other communities! If there is any way for us to improve your experience, please come by the office or email us at northhills-pm@pegasusresidential.com to share your thoughts. Thank you.

                            Updated Review

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                            Resident 1169504

                            Verified Resident 2023

                            12/3/2023

                            This is a very safe community, with outstanding management,and staff would definitely recommend. The living area is very comfortable, and the neighborhood and neighbors are very friendly and welcoming.

                              Manager

                              12/6/2023

                              North Hills at Town Center
                              We are honored to have received your recommendation through our top-notch service and comfortable community! Thank you so much for sharing this with us.
                              Review Author Icon

                              Resident 1203791

                              Verified Resident 2023

                              11/30/2023

                              The community is very nice. The amenities are great! The apt is spacious and up to date. The complex is right in the mix of everything which is super convenient. The daycare and school options are superb. The staff have been nothing short of amazing!!

                                Manager

                                12/4/2023

                                North Hills at Town Center
                                Thank you for highlighting our excellent amenities, spacious homes, attentive team, and convenient location! We really appreciate the 5-star feedback and your support for our community.
                                Review Author Icon

                                anonymous

                                Resident 2021 - 2023

                                10/19/2023

                                Five. Stars for maintenance and a manager yeah there’s good work whenever. I need something done an apartment to help me out anything that I need done with paperwork. They help me with the paperwork and they do a good job and the place is nice and clean. Thank you.

                                  Manager

                                  10/24/2023

                                  North Hills at Town Center
                                  We love knowing our team has been so dedicated to your satisfaction. Thank you so much for sharing your 5-star experience with us!
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                                  Resident 1189291

                                  Verified Resident 2019 - 2023

                                  10/17/2023

                                  My experience has really been great I have never had a negative experience that wasn't handle quickly the staff is great an professional I don't know too many of my neighbors but they are polite This is a very safe an good community

                                    Manager

                                    10/20/2023

                                    North Hills at Town Center
                                    We are excited to know how much you enjoy our community's peaceful and friendly atmosphere. We're looking forward to hearing more positive feedback from you in the future and are here to help with any concerns you may have. Thank you!
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                                    Resident 1188086

                                    Verified Resident 2023

                                    10/8/2023

                                    Okay ???? very good with the movie I thank you for the apartment no other problem with my apartment but the kids that live here do not clean up outside and leave the hallway very dirty if someone can let them know.

                                      Manager

                                      10/13/2023

                                      North Hills at Town Center
                                      Thank you for sharing your feedback with us. We are happy to look into your concern and do all we can to make things better. If you'd like to follow up with us or have more insight to add, please stop by the office or email us at northhills-pm@pegasusresidential.com to let us know.
                                      Review Author Icon

                                      anonymous

                                      prospectiveVisited 2023

                                      10/4/2023

                                      Great Customer Service

                                      Called the property and was able to get to talk with Dee. Great customer service and was super helpful. Toured the property and was impressed with the 2 bedroom options. Right in our price range too. Thank you Dee

                                        Manager

                                        10/7/2023

                                        North Hills at Town Center
                                        We are so pleased to hear how impressed you were with our community and Dee's service! If you have further questions, please reach out to us at northhills-pm@pegasusresidential.com for assistance. Thank you so much for the five stars!
                                        Review Author Icon

                                        Resident 1186563

                                        Verified Resident 2023

                                        10/3/2023

                                        I like my new house and I am very grateful for all your new attention I hope to be here for a long timem And I liked all my apartments that they showed me and the place too and the sound for children I also like

                                          Manager

                                          10/7/2023

                                          North Hills at Town Center
                                          We are beaming reading your sweet words about our team and community. It means everything to us to know you feel this way about your home and our service. Thank you for sharing this with us.
                                          Review Author Icon

                                          Resident 1181507

                                          Verified Resident 2023

                                          9/17/2023

                                          Es un complejo residencial muy agradable y acogedor, sus instalaciones son muy amplias y hermosas. Es un lugar para vivir tranquilo sin duda lo recomiendo. Las ?rea recreativas est?n muy completas y organizadas

                                            Manager

                                            9/21/2023

                                            North Hills at Town Center
                                            Estamos muy contentos de habernos ganado su recomendación con nuestros hermosos terrenos y comodidades. Gracias por compartir su satisfacción con nosotros y, si necesita algo de nuestro equipo, asegúrese de hacérnoslo saber.

                                            Updated Review

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                                            Resident 1154412

                                            Verified Resident 2023

                                            8/28/2023

                                            I'm very pleased with the unit I've selected as my abode for these next 14 months. I have an open floor plan, 2 bedrooms 2 full size bathrooms, plenty of windows that allows the beautiful sun light in. Nice size kitchen with granite counter tops also in the bathrooms. Lots of closet space and a storage unit outside of my apartment. All appliances are included with the laundry area in a convenient space. Carpet in the bedroom and Vinyl floors thru out. I also have a nice size patio. I've only been here a short time, but I have a relative that's been there for some years, that I have visited.

                                              Manager

                                              8/30/2023

                                              North Hills at Town Center
                                              Thank you for your positive feedback. We are pleased to hear how much you have enjoyed your time here at North Hills so far.

                                              Updated Review

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                                              Resident 1158284

                                              Verified Resident 2023

                                              7/31/2023

                                              I love the community so far and Love my apartment. Love the amenities love that I am close to shopping center and grocery stores. I like how people get along out here and acknowledge you as a person. I just love it

                                                Manager

                                                8/4/2023

                                                North Hills at Town Center
                                                It makes our day to know how much you love this community and all that we offer with our amenities and location! Thank you for sharing your thoughts with us, and if there's any way for us to make things even better, please let us know.

                                                Updated Review

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                                                Resident 1158763

                                                Verified Resident 2022 - 2023

                                                7/20/2023

                                                So far not so great, my neighbor above me is unconsidered and they could not resolve the issue till I had to get involved. The AC keeps going down every 3rd or 5th day in 90 degree heat. Staff and maintenance are pleasant

                                                  Manager

                                                  8/7/2023

                                                  North Hills at Town Center
                                                  Thank you for reaching out. Your complete satisfaction is important to us, and we are sorry if you are disappointed in your experience. We want to make sure that your AC is fully functioning and that any other pending concerns have been resolved. Please stop by the office or email us at northhills-pm@pegasusresidential.com for assistance.
                                                  Review Author Icon

                                                  anonymous

                                                  prospectiveVisited 2023

                                                  7/8/2023

                                                  They keep deleting my google review

                                                  Came in with my nephew to check out the apartment he wanted to rent from. Since I am in charge of his trust he wanted me to meet him there. He’s 25 and learning to live independently and I’m just there to guide him through all the life lessons. Office in the club room area was completely empty. No one at the pool even. I can see why. Was having a pleasant experience so far with the lady working at the time. Then all of a sudden it seemed some other rude chick comes into her shift coffee in hand and rudely asked if she could help me. Very, very rude. It was bad. I was feeding my baby a bottle at the time and she was crying cause I had to switch arms I was holding her and the bottle wasn’t in her mouth. This chick seemed pissed off that I was even there and the nerve of me having my baby there. Not kid friendly place I guess. Guess you guys really need to believe the reviews out there. No wonder this place has two stars. Turning away potential renters that actually have money. Well I will make… See More>
                                                    Manager

                                                    7/11/2023

                                                    North Hills at Town Center
                                                    I am sorry to hear that you did not have a great experience while in the leasing office. We strive to provide the best customer service. If there is anything we can do to help you reconsider your decision, please do not hesitate to reach out to us.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1R

                                                    1 Bed, 1 Bath | 760 sq. ft.

                                                    $1,146

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    A2R

                                                    1 Bed, 1 Bath | 810 sq. ft.

                                                    $1,244

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B1R

                                                    2 Beds, 2 Baths | 1,068 sq. ft.

                                                    $1,642

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    4.1

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    4.6

                                                    Maintenance

                                                    4.2

                                                    Neighborhood

                                                    4.4

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    26

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.81 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
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                                                    • Cats Allowed
                                                      Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
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                                                    Other
                                                    • Car Charging Stations
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                                                    Leasing

                                                    North Hills at Town Center Apartments were designed with your active lifestyle in mind. We offer renovated one-, two-, and three-bedroom apartment homes with washers & dryers in every home, built-in computer nooks, gourmet kitchens with pantries, stainless steel appliances, and more. Plus, our community features the most premium amenities including outdoor lounge area, car care spa, poolside grilling, dog park, clubhouse with Starbucks, and more to create your luxury lifestyle.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Pegasus Residential

                                                    A
                                                    A
                                                    Communities
                                                    140

                                                    Questions & Answers (1)

                                                    stuartmorrow
                                                    Asked on: 10/04/2018
                                                    Q: What is the B4 and B5 SF at the new clubhouse? A1 is 760 SF? I am the appraiser from Wake County that visited yesterday. Please email to or call . Thanks!

                                                    Frequently Asked

                                                    Based on 482 number of votes by renters, North Hills at Town Center is currently rated 4.1 out of 5 stars.
                                                    North Hills at Town Center is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    North Hills at Town Center is rated 4.2/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    North Hills at Town Center is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    North Hills at Town Center is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    North Hills at Town Center is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    North Hills at Town Center is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.81 days to their community reviews in the past year.
                                                    Pegasus Residential
                                                    Dogs Allowed
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    Cats Allowed
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    $500 off first months rent!

                                                    Contact Property

                                                    North Hills at Town Center

                                                    June 2024

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                                                    Baths

                                                    0

                                                    North Hills at Town Center is a 760 - 1,307 sq. ft. apartment in Raleigh in zip code 27604. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,146. Nearby cities include Raleigh, Willow Spring, Cary, Garner, and Apex.

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