Review History for Verified Resident 1184663

The Park at North Ridge


Updated Review

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Resident 1184663

Verified Resident 2019 - 2023

9/27/2023

My experience has not been great since the take over and I can't wait to leave. The maintenance staff is very lazy and do a half job. The office staff have very poor communication. Their is a lack in the level of care.
    Manager

    10/5/2023

    The Park at North Ridge
    Dear Valued Resident, My team and I would like to extend our sincerest apologies to you for the issues you have experience with the team at The Park at North Ridge. It is our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. I'm sorry to hear we have fallen short of that goal. I have an open door policy and you are always welcome to contact me or come by the business office at your earliest convenience. I hope to hear from you soon. I can be reached at 984-409-9461 or parkatnorthridgemgr@hrpliving.com. Kindest Regards, Emily Scruggs, Community Manager
    1 Previous Review

    Previous Review

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    Resident 734069

    Verified Resident 2019

    1/7/2020

    The staff is extremely professional and friendly. They answered all of my questions and concerns and I could tell the genuinely cared. The few maintenance request I had was taken care of immediately. So far I am happy resident.

      Review 12 out of 166

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      The Park at North Ridge

      March 2024

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