Review History for price223

The Trails at North Hills


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price223

Resident 2012 - 2013

4/25/2013

Let me start by saying this is my first time ever reviewing an apartment. I have never lived at an apartment for less than two years but I will be here for only six months and will leave as soon as my lease is over in about a month. First, the office staff are the most rude and unprofessional group of property managers I have ever encountered. The term "Customer Service" means absolutely nothing to these people, you go in to report an issue with your apartment and they act as if you are inconveniencing them and speak to tenants in a very disrespectful and dismissive manner, they call the towing people and ask them to make sure tenants pay at least $125 each time their car is towed from the apartment complex they pay to live in (of course a portion of that fee is sent back to the apartment management). Secondly, the area smells really bad like a sewer drain is next to my apartment window to the point that I cant open my window in the evening especially when it gets warm. Also, the grounds are dirty and untidy, dogs defecating in non-pet designated areas. Half of the electrical outlets in my apartment do not work. My electrical bill hovers around $150 a month which is crazy given that I often work 12hr shifts and not home a lot. My previous electric bill at my old apartment never went over $100 and I used to live up north in a colder environment. The insulation is poor and have just three small vents to heat up my apartment. Overall, I will not recommend this place to anyone, there are just too many issues to list but they add up. This has been my worst experience ever living in an apartment and hope people do their research before signing a lease with these people.

    Review 23 out of 67

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    The Trails at North Hills

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