Review History for anonymous

Village at Town Center


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anonymous

Resident 2015 - 2017

8/20/2017

PLEASE READ BECAUSE THE JOKE STARTS HERE! This apartment is/was advertised as a "luxury apartment". While there are nice amenities in each apartment (granite countertops, some tile flooring) there are areas that were subpar in my opinion, but location outweighed them at the time (and it is my first apartment-living experience, and I was lured into the trap by my eagerness to set out on my own!). Areas not deemed "luxury": 1. kitchen appliances (esp. The range/oven...Spiral eyes, trays, dials, no timer? Really? Did they travel back in time to get this appliance?) 2, the horrific paint job ruining beautiful cabinetry (I've been in HS food fights...This must've been a spray paint fight!) 3.concrete slab floor in W/D area (my W/D were not there YET, it's not like I couldn't SEE the hideous flooring) 4. poor spacial design in W/D area (3BR/2BA): Closet doors can't be open along with W/D doors or fingers get smashed/body parts get hit (but if you open all four doors at once, it makes a tiny could stretch the truth again and advertise "Transitional Bonus Room"!) 5. small master BR (need the same warning as vehicle side view mirrors: "Objects are closer than they appear".) 6. Only the master bedroom occupants have the "luxury" of a ceiling fan. 7 no coat closet (I guess that's because this city is too hot for coats anyway) 8. the LACK OF CARE PUT INTO POSITIVE FEATURES: the granite countertops and tile floors are not treated and sealed! (Maybe the Owners are into abstract art and feel the inevitable rings left from wet glass bottoms on the counters and scuff marks on the floors will add a sense of depth and texture that will make each apartment a work of art?) Though I hate to disappoint them, I am meticulous in the care of my unit and don't use products that build up wax or film over time, or scuff the surface. Actually, both look better now than when we entered the unit as the first tenants! 9. cheap toiletry parts. I won't get graphic, but these toilets require a flush after each single deposit. You may flush up to 10 times before your toilet use is complete! I have never had to unclog a toilet before in my life...And I have now done this so many times, I'm quite the expert...As is my 10-year-old son! 10. The water tanks are small...I run out of hot water often. But I read cold water seals the cuticles of your hair and leaves it shinier than using hot water. I have very shiny hair now! 11. my water bill (which is added in with the rent, so there are no meter measurements available to the tennants. My bill here is more than in the said 3,000 sf house WITH a leaky faucet...Maybe we take turns paying for the whole building's water and it's my year to pay) 12. the placement of the thermostat...There is no set place. It may be high or or right. Sounds like a Dr. Seuss book! 13. Lack of lighting in parking lots scream "Mr. Thief, mug me please!" (Or worse) 14. the lease up manager let anyone with a pulse rent a is great if you like that life-on-the-edge project feel or like to get a contact high from the teenager laying on the steps whom you must carefully leap over to get to or from your apartment 15. You get to know your neighbor's intimately by having the opportunity to view their trash they've thrown in the corridors for the week instead of taking it to the dumpster. I know my neighbor's dietary preferences, reading grade level and drug of choice 16. and finally it is a little scary and somewhat amusing to know that should I have a heart attack in my apartment, the paramedics would be engaged in a scavenger hunt to find me instead of rendering timely Advanced Cardiac Life Support. This is because the buildings are labelled in only one location and can be viewed mostly by happenstance or clairvoyance. In summary, these apartments look beautiful from the outside, but there appears to be very little thought, care or investment in the building of them. Then they are marketed as luxury, which is completely false. And in living here, I can hang my head in shame and say that I PAY the same fee to call The Village my home that I paid for my gorgeous 3,000 sf, 4 BR, 3.5 BA 3- Level brick house from which I came. What I HAD was luxury! So why am I here? Life's curve ball sometimes throws a bad marriage. So what next? Idk, but I'm not renewing this lease or that marriage!
    Manager

    8/25/2017

    Village at Town Center
    Dear resident, we sincerely apologize for your unpleasant experience. Thank you for taking the time to share your detailed feedback. We value your comments. As we are committed to offering a comfortable and convenient home to our residents along with exceptional customer service, we would really like to discuss all your concerns and take appropriate actions. Your satisfaction is very important to us. Since this review is anonymous, we cannot reach out to you. We urge you to please email the corporate team at info@recarrollmanagement.com. We are here to assist you.

    Review 28 out of 57

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