Woodlake Downs Apartments

3151 Exacta Lane, Raleigh, NC 27613
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4.3National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
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Before residents renew their lease, we get their feedback.
4.3
Move-in
How residents felt about their move-in experience.
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What prospective renters had to say about their visit.
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Our team's performance in responding to service requests.
83%RECOMMENDED
THIS PROPERTY
VS
79%CITY AVERAGE

Ratings & Reviews

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Verified Resident 505533 2018 Recommended
Reviewed 06/26/2018
When my wife and I first arrived to Woodlake Downs, we were received with a warm greeting, Chelsey showed us different options to what we were looking for. We were given the chance to check the apartments and the different options that Woodlake Downs could provide… Read full review
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Michael_M141 • Resident 2016 - 2019 Not Recommended
Reviewed 11/04/2019
First, let me say that the location is beautiful and the grounds are well kept. While it is not directly on Lake Lynn as their advertisements imply it is just a short walk away. I lived there for over two years and for the most part… See More
Woodlake Downs Apartments Manager11/05/2019

We are so sorry to hear that you haven't enjoyed your experience here! We work hard make sure the rent prices are competitive with our neighboring communities. We are also sorry to hear that you've had some trouble with packages, we do accept packages at the office and will hold them for residents for a whole week. We cannot, however, stop the delivery services from leaving them at apartment doors or making other delivery mistakes. The pet fee and pet rent is explained in great detail in the residential lease agreement we use, as well as the pet addendum. We work hard to be transparent about all fees, rights, and responsibilities for ourselves and our community members. Should you have questions about the lease agreement we are always happy to go over it with you. Additionally, animal waste is extremely damaging to an apartment home, especially the carpet. In order to ensure the apartments do no not have persistent odors and long lasting damage for future residents it is our policy to remove any contaminated carpet and pad and then seal the subfloor. Our policy ensures that no one will move into their new home and inherit someone else's pet damage. We are so happy to hear that you've been using the resident portal and the online payment options! It is our pleasure to be able to provide that as an option to interested residents! The fees associated with paying online are issued and collected by the company that manages and processes those payments, which is explained on the site when you set up the payments, as well as in the terms and conditions associated with the site. We have always made payment by check or money order, dropped off to the office, an option for those who do not wish to use the online payment system. We hope that you will come speak with us directly about your concerns so we can answer all your questions! We are open 7 days a week!

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Verified Resident 709714 2019 Recommended
Reviewed 10/23/2019
I really love the area and all of the spots to walk my dog! The cost of rent here is good, and everything you could possibly need is just right down the road. Just wish there was more storage and parking.
Woodlake Downs Apartments Manager11/05/2019

Thank you for taking the time to share your thoughts about Woodlake Downs Apartments! We are so happy you are enjoying your home here! If there is anything we could do to make our community even better please let us know!

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Verified Resident 679696 2019 Recommended
Reviewed 08/14/2019
So far the community has been inviting in every way. The amenities are enjoyable and my neighbors are nice. Kate was very helpful during the move in process. Also I like the food and drink options available nearby.
Woodlake Downs Apartments Manager08/16/2019

We are so happy that you're pleased with your experience so far! We really strive to provide excellent customer service and we are so happy that you enjoyed working with Kate! Our community really is in a neat location with some excellent food and drink choices! If you want to chat more about your move in experience, your apartment, or your adventures around your new neighborhood, please feel free to stop by the office!

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Verified Resident 665594 2019 Recommended
Reviewed 07/16/2019
The management staff was great and made sure I knew everything I needed before moving in. Even though my work hours prevented me from going into the office, I was still able to get things handled effectively!
Woodlake Downs Apartments Manager07/23/2019

We are so happy to hear that our team was able to provide you excellent customer service to help get you settled into your new home! We are really excited to welcome you to Woodlake Downs and please feel free to call us at the leasing office if you'd like to discuss your experience at move-in in more detail!

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Verified Resident 662763 2019 Recommended
Reviewed 07/09/2019
Everything is great I love everything here. Very peaceful and quiet. The apartment is affordable, and very roomy. I love the access to everything. The area is great and I would highly recommend it to everyone
Woodlake Downs Apartments Manager07/16/2019

Wow! Thanks so much for the kind review! We are so happy to hear that you've had such a positive experience and are comfortable in your home! If you'd ever like to discuss your thoughts in greater detail, please don't hesitate to stop by our leasing office. We always love to chat!

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Verified Resident 651132 2019 Not Recommended
Reviewed 06/10/2019
The move in process was difficult from day one. My lease was handled poorly. Once I moved in, it was evident that the apartment had not been cleaned in any way. Still waiting for a solution. Very disappointed. See More
Woodlake Downs Apartments Manager06/17/2019

We appreciate you taking the time to reach out to us. We understand that the moving process can often be stressful, but please know that everyone affiliated with Woodlake Downs works extremely hard to ensure that each resident has a home they can be proud of. That said, our residents' satisfaction remains our utmost concern, and we'd love an opportunity to work together on a resolution. If you would like to discuss your thoughts in greater detail, please don't hesitate to contact our leasing office directly.

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Verified Resident 631615 2019 Recommended
Reviewed 04/26/2019
Perfect for my budget. Staff is friendly. Community is clean. Love it so far! I would definitely recommend for couples. The 2 bedroom is just enough. They are also pet friendly, which is great. Also just found out they have food trucks on Wednesday's.
Woodlake Downs Apartments Manager04/29/2019

Thanks for the lovely review! We couldn't be prouder of the clean and welcoming community we've built here at Woodlake Downs. We always love to chat, so feel free to stop by our leasing office, shoot us an email, or give us a call whenever you'd like! If you have a pet, we always have treats on hand!

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Verified Resident 629838 2019 Recommended
Reviewed 04/21/2019
The apartment was very clean when I moved in. There was a faint paint smell, but it was easily aired out. There were no lingering pet odors or cigarette smells. I'm also very satisfied with the location as it is close to my jobs.
Woodlake Downs Apartments Manager04/29/2019

We greatly appreciate the kind words and stellar 5-star rating! We are excited to hear that you are happy in your new home. If there is ever anything at all that we can assist you with, please feel free to reach out to us directly.

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Janise_C • Resident 2013 - 2019 Not Recommended
Reviewed 03/23/2019
If I could give negative stars I would but one star is the lowest amount I'm allowed to give. I have lived here for almost 6 years have had a few problems here and there BUT recently they have proved what is more important! Woodlake downs… See More
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Verified Resident 470063 2019 Recommended
Reviewed 02/26/2019
Quite place to live. Rent is very reasonable with the cost of living in the Raleigh, Wake county area. Great location to walk the community on a nice day. This property does not charge a trash pickup!! See More
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Verified Resident 239902 2019 Recommended
Reviewed 02/15/2019
Moving-in experience wasn't impressive. I have asked the document on my moving date which I haven't told to bring it and the manager seemed to confused about it. They need to make sure they have clearly stated to the resident while signing a lease what to… See More
Woodlake Downs Apartments Manager02/18/2019

We are sorry that your move in experience was less that stellar. Please contact the office so that we may have the opportunity to address any concerns that you might have.

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Verified Resident 593616 2019 Recommended
Reviewed 01/16/2019
So far so good! Just had a bit of smell of smoke at first, but we were able to clear it out. The rooms are spacious and open. The community is quiet and friendly. The Staff are awesome to work with and there when you need… See More
Woodlake Downs Apartments Manager02/18/2019

Thank you for your outstanding recommendation of our office team and our community. We are glad that we were able to address your concerns in a timely manner, and we hope that you enjoy your stay at Woodlake Downs.

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Verified Resident 586913 2018 Recommended
Reviewed 12/25/2018
I just moved to this Community but I really like the area and the apartment complex. I like that the bedrooms are seperated, spacious, and have separate bathrooms. I like that the laundry area is on the outside in an area to itself. The only thing… See More
Woodlake Downs Apartments Manager01/08/2019

Thank you for your positive review of our community and we are thrilled that you chose Woodlake Downs as your new home.

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Verified Resident 568345 2018 Recommended
Reviewed 11/07/2018
Pros: - spacious -mostly open floor plan - good floor plan layout -large laundry units included in some units -laundry facilities -nice common spaces both outdoors and indoors -well maintained grounds -friendly neighbors -lots of parks and outdoor recreation within 1 mile -grocery store within 2… See More
Woodlake Downs Apartments Manager11/20/2018

At Woodlake Downs we pride ourselves on our beautiful and peaceful grounds, fantastic customer service, and open floor plans. We appreciate your honest and positive review, and are happy to have you as our resident!

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Verified Resident 560088 2018 Recommended
Reviewed 10/21/2018
The community is very clean and well maintained, the staff is very friendly and helpful, there is plenty of parking spaces available, and I absolutely love the open floor plan. Community is in a great location and it's very quite. See More
Woodlake Downs Apartments Manager11/20/2018

We thank you for your excellent review of our community. At Woodlake Downs, we pride ourselves on a well maintained living environment and excellent customer service!

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Verified Resident 559867 2018 Recommended
Reviewed 10/20/2018
So far it has been a great experience. Quiet, clean, and well lit place. Lots of good parking. I love the apartment lay out. The staff have been helpful and friendly. I would recommend this place to others. See More
Woodlake Downs Apartments Manager11/20/2018

We are thrilled that you love your new home at Woodlake Downs and we appreciate your glowing recommendation of our community and team members!

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Verified Resident 552356 2018 Recommended
Reviewed 10/07/2018
Quiet area and feel safe at all times. You get what you pay for but overall I'm happy with the apartment. Office and maintenance staff are very nice and helpful. In a great location to plenty of shopping centers and other entertainment spots. See More
Woodlake Downs Apartments Manager11/20/2018

We truly appreciate your positive recognition of our office and maintenance team. We try our best to provide an excellent living experience for all of our residents.

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Verified Resident 519999 2018 Recommended
Reviewed 07/29/2018
Slow communication with office with previous office staff. New management is better at responding. Pretty quiet and the ground stay clean. Not to line apartments but definitely nice for the price. Open parking .
Woodlake Downs Apartments Manager11/20/2018

Thank you for your honest review of our community. We strive to provide excellent customer service, and we are glad that you chose Woodlake Downs as your home.

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Verified Resident 505533 2018 Recommended
Reviewed 06/26/2018
When my wife and I first arrived to Woodlake Downs, we were received with a warm greeting, Chelsey showed us different options to what we were looking for. We were given the chance to check the apartments and the different options that Woodlake Downs could provide… See More
Woodlake Downs Apartments Manager07/23/2018

Thank you very much for your positive review. We are glad that you are enjoying your new home at Woodlake Downs.

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Verified Resident 465038 2018 Recommended
Reviewed 03/15/2018
It's not the best that a person wants but still we could try manage it! If I had some more time before moving I would have definitely NOT moved in this apartment . The staff Does not seems interested in costumers preference . They does not… See More
Woodlake Downs Apartments Manager03/19/2018

We apologize that you are not satisfied with your move in experience at Woodlake Downs. Please contact our office, as we would love the opportunity to address your concerns and make your stay at our community enjoyable.

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Verified Resident 458299 2018 Recommended
Reviewed 02/27/2018
I HAD A GREAT EXPERIENCE. THE STAFF MADE THE PROCESS EASY TO MOVE IN AND TOOK THE TIME WITH ME TO GET THE APPLICATION PROCESSED. LOVE THE APARTMENT , NICE AND CLEAN . SAFE NEIGHBORHOOD FOR MY CHILD.!!!
Woodlake Downs Apartments Manager02/27/2018

We are so glad that you have chosen Woodlake Downs as your new home! We appreciate the positive feedback regarding our office team and apartment community!

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rseurer • Resident 2018 Recommended
Reviewed 02/10/2018
Where do I begin! The Property Manager, Chelsey, is simply amazing! From my initial phone call with her, my tour and moving in, she was wonderful. I can tell the office staff is like family and that really made Woodlake feel like home. When we went… See More
Woodlake Downs Apartments Manager02/13/2018

Thank you for your excellent review of our team members! It makes are day to know that our residents are happy to make Woodlake Downs their home! Welcome to the Woodlake family.

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applejaxxxx • Resident 2017 - 2018 Not Recommended
Reviewed 02/09/2018
For starters the property manager is unprofessional. We have still yet to receive a gym key to access the gym after hours (note it took us close to a year of living here before we were told by another tenant about the gym even having a… See More
Woodlake Downs Apartments Manager02/13/2018

Hello, we sorry to hear that our community has fallen short of your expectations. We strive to make sure that our residents are comfortable in their homes and we are disheartened to learn that that has not been the case for you. We try to fulfill all maintenance requests in a timely and efficient manner, regardless of high volume. We're sorry this was not your experience. Please bring these concerns to us in-person at the leasing office to reach a resolution. We hope to hear from you soon, and look forward to resolving as many of your concerns as we can!

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Verified Resident 445489 2017 - 2018 Recommended
Reviewed 01/25/2018
This is my first time renting an apartment, and the staff made it easy and enjoyable. They were very accommadating. I would recommend this place to a friend. It's not too expensive, it's a good place to start independent living. See More
Woodlake Downs Apartments Manager02/13/2018

Thank you for recognizing our team members and their hard work. We try our very best to make sure all of our residents have a positive experience at Woodlake Downs!

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Verified Resident 438079 2017 - 2018 Recommended
Reviewed 01/07/2018
I just moved in and the place is fine. You can probably do slightly better in the area for about the same amount of money but I'm lazy and did not bother to research enough. It's a corporate box type place. The staff is pleasant and… See More
Woodlake Downs Apartments Manager01/22/2018

Thank you very much for your positive review of our community. While the online payment system does require processing fees, we do accept personal checks, money orders, and cashier's checks for no additional processing fee in the office. If you have any other concerns, please let us know.

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Features & Amenities

Laundry

  • Laundry Connections in Some Units
  • Laundry On-Site
  • Laundry in Units

Parking

  • Uncovered Parking

General

  • Community Center
  • Gym
  • Pool

Pets

  • Dogs Allowed
    Comments: No aggressive breeds.
  • Cats Allowed
    Comments: No aggressive breeds.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $950

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

Studio, 2 Bathrooms

  • Price

    $1,075

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $780

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $893

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price

    $966

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $1,125

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

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Woodlake Downs Apartments is an apartment in Raleigh in zip code 27613. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $780 - $1,125. Nearby cities include Willow Spring, Cary, Morrisville, Garner, and Apex. 27519, 27612, 27592, 27615, and 27609 are nearby zip codes.

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Woodlake Downs Apartments

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Management Photos (11)

  • (Manager photo uploaded on 09/28/2016) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Manager photo uploaded on 07/24/2017) Image of Woodlake Downs Apartments in Raleigh, NC
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  • (Manager photo uploaded on 07/18/2017) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Manager photo uploaded on 07/18/2017) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Manager photo uploaded on 07/18/2017) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Manager photo uploaded on 07/18/2017) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Manager photo uploaded on 07/18/2017) Image of Woodlake Downs Apartments in Raleigh, NC
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Resident Photos (12)

  • (Resident photo uploaded on 05/03/2014) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Resident photo uploaded on 05/03/2014) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Resident photo uploaded on 05/03/2014) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Resident photo uploaded on 05/03/2014) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Resident photo uploaded on 05/03/2014) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Resident photo uploaded on 07/09/2013) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Resident photo uploaded on 07/01/2013) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Resident photo uploaded on 10/30/2009) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Resident photo uploaded on 10/30/2009) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Resident photo uploaded on 07/09/2007) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Resident photo uploaded on 07/09/2007) Image of Woodlake Downs Apartments in Raleigh, NC
  • (Resident photo uploaded on 04/24/2007) Image of Woodlake Downs Apartments in Raleigh, NC
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