Overall, I was happy with our stay at Cape Harbor. We were there for about 2 years and I think the office staff does a decent job. There were no problems with our apartment, however, so I can't really say how they react in that situation. Our apartment was nice and clean, no complaints there. One thing I never understood is why the gates (both from and back) were ALWAYS broken? I think that's something they should fix, because hopefully tenants aren't paying for it to live in a "gated" community. If that's the case, then they should deduct from their rent prices. I do agree also with the trash compactor, it gets a little nasty at times but I think sometimes that can stem from tenants not throwing their trash all the way in the dumpster. I enjoyed the location of the complex because it is right off of Market, which I take daily to work in Jacksonville. Everything is relatively close as far as the beach, downtown, etc, just a short drive.